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Client Manager Jobs in Merrimack, NH (NOW HIRING)

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Client Manager information

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$33.8K

$67.7K

$109.6K

How much do client manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client manager in Merrimack, NH is $67,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $79,900.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What cities near Merrimack, NH are hiring for Client Manager jobs?

Cities near Merrimack, NH with the most Client Manager job openings:

Client Manager jobs near you

Personal Lines Senior Client Manager

Insurancecenterinc

Manchester, NH • On-site

$60 - $75/hr

Other

Retirement

Posted yesterday

New

Job description

Description

World Insurance Associates(“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.

Company Overview

Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.

Position Summary
  • Independently leads client service including ALL primary activities listed below. Acts autonomously on most decisions without guidance or direction AND delivers renewal messaging for most clients withinbookof business.
  • Usesjudgment onmore manualrenewals to execute on service plan. Hasdeepunderstanding of markets to make informed recommendations to clients.
  • May also perform activities in Other Responsibilities, butmajorityof day-to-day is spent in the Primary Activities.
Primary Responsibilities

Primary Activities (60% or more of time)

  • Evaluates exposures and renewal quote
  • Review upcoming renewals anddeterminewhich accountswarrantremarket
  • Make coverage recommendations
  • Utilize comparative rater tool to obtain quotes
  • Transact agency billing (where applicable)
  • Obtain signed binding and notifies carriers
  • Reviews binding documents for accuracy
  • Contract Reviews
  • Responsible for rounding out accounts and “Selling all of World”
Other Responsibilities, as applicable
  • Setupandmaintainaccurateaccount details, contacts, and policy information in EPIC
  • Process renewals, endorsement, acknowledgments,cancellationsand proofs of insurance
  • Attach, organize, and name documents in EPIC
  • Initiate endorsements, proofs of insurance and invoices
  • Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, changerequest, etc.
  • Create activities in EPIC and assign to applicable teammember
  • Maybe responsible forpulling items such as MVR, CLUES, Risk Meters, RCE etc.
Work Experience
  • 3+ Years experience in Personal Property & Casualty with a comprehensive understanding of insurance coverages.
Professional Licenses/Certifications
  • Must hold state Property & Casualty insurance license
Essential Skills/Competencies
  • Must be proficient in Excel (specifically Excel formulas,chartsand tables); Word, and other MS office Products.
  • Able to understandnew technologyplatforms quickly
  • Proficient in agency management systems and carrier sites
  • Hands onpersonalapproach to customer service. Maintains effective relationships with clients, co-workers, and colleagues.
  • Able to work in a team environment. Easilygainsthe trust and support of peers.
  • Hasa deep and thorough understanding of client requirements, competitive market, industry trends and recognized internally and externally as a subject matter expert.
  • Work output is consistent andaccurate.Highly detailed and organized.Able to apply these skills in a fast-paced environment.
  • Able to develop short- and long-term strategies that havehighimpact on client/prospects and the business. Anticipates obstacles andidentifiesways to overcome them.
  • Provides resolution to a diverse range of problems.Usescritical thinking toidentifykey barriers to resolve complex situations. Able to solve complex problems by taking a new perspective using standard product/service.
Education
  • High School Diploma or Equivalent
Compensation

This position is located in New Hampshire. The base salary for this position at the time of this posting may range from $60,000 to $75,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit https://www.worldinsurance.com/careers for more details.

Physical Demands

Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equalopportunityworkplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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