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Client Manager Jobs in Freeport, NY (NOW HIRING)

SPS North America Inc

Client Manager

Manhattan, NY · On-site

Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for ...

SPS North America

Client Manager

New York, NY

Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for ...

SPS North America

Client Manager

New York, NY

Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for ...

SPS North America

Client Manager

New York, NY · On-site

Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for ...

U.S. Bancorp

Client Manager

Manhattan, NY · On-site

$124K - $152K/yr

... of managing the value of these relationships to the organization. Reviews and accepts new client relationships based on business line account acceptance policies and procedures. Provides quality ...

U.S. Bank

Client Manager

New York, NY · On-site

... of managing the value of these relationships to the organization. Reviews and accepts new client relationships based on business line account acceptance policies and procedures. Provides quality ...

Design Bridge and Partners

Client Manager

New York, NY · On-site

$65K - $75K/yr

About you You are a Client Manager with a proven track record of supporting complex, multi-disciplinary brand and design projects for global clients as well as smaller, more local brands. Adept at ...

nPlan

Client Manager (US)

New York, NY · On-site +1

$120K - $150K/yr

The Role We are looking for a Client Project Manager to join our Commercial team in the US, focused on owning and growing strategic client relationships. In this role, you will be accountable for ...

IMA Financial Group

Client Manager

Manhattan, NY · On-site

$64K - $96K/yr

Client Manager Essential job responsibilities include but are not limited to: * Supports and demonstrates IMA's core values * Values and understands the importance of diversity, equity, and inclusion ...

US Bank

Client Manager

New York, NY · On-site

... of managing the value of these relationships to the organization. Reviews and accepts new client relationships based on business line account acceptance policies and procedures. Provides quality ...

U.S. Bank

Client Manager

Manhattan, NY · On-site

... of managing the value of these relationships to the organization. Reviews and accepts new client relationships based on business line account acceptance policies and procedures. Provides quality ...

US Bank

Client Manager

New York, NY · On-site

... of managing the value of these relationships to the organization. Reviews and accepts new client relationships based on business line account acceptance policies and procedures. Provides quality ...

Kering

BOUCHERON Private Client Manager

Manhattan, NY · On-site

$110K - $130K/yr

We are seeking an accomplished Private Client Manager, to lead the development, engagement, and growth of Boucheron's most valuable clients across the Americas region. Based in New York City, this ...

Kering

BOUCHERON Private Client Manager

New York, NY · On-site

$110K - $130K/yr

We are seeking an accomplished Private Client Manager, to lead the development, engagement, and growth of Boucheron's most valuable clients across the Americas region. Based in New York City, this ...

Bank of America

Private Client Manager II

New York, NY · On-site

$110K - $200K/yr

Job expectations include executing the Client Management Process and partnering across the enterprise to provide a Branded Client Experience. This position is subject to SAFE Act registration ...

Tetra Tech

Senior Client Manager

Manhattan, NY · On-site

Tetra Tech is adding a Senior Client Manager to support our New York team. Why Tetra Tech: At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry ...

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Client Manager information

See Freeport, NY salary details

$33.7K

$67.5K

$109.2K

How much do client manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client manager in Freeport, NY is $67,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $79,600.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What cities near Freeport, NY are hiring for Client Manager jobs?

Cities near Freeport, NY with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Freeport, NY as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $67,471 per year, or $32.4 per hour.

Client Manager

SPS North America Inc

Manhattan, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Job Title: Client Manager
Reports To: Client Director, Managing Vice President, or equivalent senior leadership
Position Summary
The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ☆
Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services.
From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture.
Core Responsibilities
Service Delivery & Operations Leadership
  • Ensure excellence in service delivery across all assigned sites.
  • Own the intake, delegation, execution, and completion of all client requests.
  • Guarantee all client and organizational deadlines are achieved without exception.
  • Manage staffing, resources, and technology effectively across all sites.
  • Ensure SLA coverage, floaters, and staffing partnership with HR.
  • Maintain a safe, compliant, high-performing work environment.
  • Document and escalate incidents promptly.
  • Conduct regular site visits to enforce operational compliance.
Financial & Performance Management
  • Support leadership in maintaining P&Ls at or above proforma targets.
  • Oversee payroll, billing, and A/R execution with precision.
  • Lead monthly budget forecasting and financial review.
  • Identify opportunities for year-over-year growth.
  • Optimize profitability, hours, and gross margin.
Client Relationship & Engagement
  • Maintain high levels of client satisfaction (CSI).
  • Lead monthly and quarterly client business reviews.
  • Serve as a trusted advisor to client leadership.
  • Drive employee engagement to sustain or improve ESI scores.
  • Champion the SPS Governance Model for proactive client satisfaction.
Talent Leadership & Workforce Development
  • Lead and develop multi-level teams across locations.
  • Set expectations, clarify workflow, and resolve operational issues.
  • Conduct performance evaluations and maintain employee documentation.
  • Reduce turnover through coaching and recognition strategies.
  • Cross-train teams to build capability and bench strength.
Operational Excellence & Compliance
  • Enforce policies, KPIs, and SLAs with discipline.
  • Manage vendor partnerships to ensure contract compliance.
  • Standardize reporting, metrics, and procedures.
  • Resolve site and client issues swiftly and professionally.
  • Lead special projects and operational improvements.
  • Serve as resource for OSHA, EEOC, and compliance matters.
Workplace Experience Leadership
  • Design and deliver innovative workplace experience strategies.
  • Curate impactful experiences that promote well-being and engagement.
  • Collaborate with catering/food services and service-line partners on events.
  • Measure event ROI and produce monthly workplace experience reports.
  • Oversee Workplace Experience Coordinators including hiring, training, and performance.
Communication & Business Partnership
  • Maintain consistent communication with SPS and client leadership.
  • Support business development initiatives as needed.
  • Coordinate travel for team members according to policy.
Competencies
  • Strong analytical and metric-driven decision-making
  • Client-obsessed mindset
  • High integrity and ethical judgment
  • Exceptional communication and presentation skills
  • Professional presence and service excellence
  • Strong organizational discipline
  • Emotional intelligence and conflict de-escalation
  • Strategic and creative problem-solving
  • Ability to manage multiple priorities
  • Talent leadership and coaching ability
  • Experience-driven mindset with focus on innovation
  • Data interpretation and performance insight skills
Qualifications
  • High School Diploma required; Bachelor's Degree preferred
  • 7-10+ years in relationship management and operational leadership
  • Multi-site management experience strongly preferred
  • Program/Project Management experience a plus
  • Proven ability to coach and develop frontline managers
  • Comfort interacting with C-suite leaders
  • High proficiency in business technology
  • Industry-related experience preferred
  • Strong ethics, professionalism, and client-driven mindset
Physical Requirements
  • Lift/move 40+ lbs regularly
  • Push carts up to 60 lbs capacity
  • Walk, bend, kneel, stand, or sit for extended periods
  • Operate office machinery
  • Speak while inputting data
  • Visual focus and color differentiation required
Travel Requirements
Up to 25% travel required.
Other Duties
Responsibilities may evolve and additional duties may be assigned as business needs change.
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$100,000-$115,000 USD
WHAT WE OFFER
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS
SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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