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Client Manager Jobs in Derry, NH (NOW HIRING)

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Client Manager information

See Derry, NH salary details

$33.3K

$66.7K

$107.9K

How much do client manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client manager in Derry, NH is $66,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $78,700.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.

What cities near Derry, NH are hiring for Client Manager jobs?

Cities near Derry, NH with the most Client Manager job openings:

Client Manager, Commercial Insurance - Lowell, MA

Fred C. Church

Lowell, MA • Hybrid

Full-time

Re-posted 10 hours ago


Job description

Our Role: 

A Client Manager (“CM”) within Fred C. Church’s commercial business is responsible for managing new and renewal policies for our customers.  Each set of customers has unique insurance requirements and interesting risk profiles.   The CM ensures timely and accurate coverage while providing superior customer service in accordance with Commercial Guidelines.  This is a great opportunity to continue to grow your insurance expertise and gain knowledge within specific industries.  We insure manufacturers, schools, churches, outdoor and adventure organizations, engineering firms, food establishments and more.  The CM is a true business partner of the customer!

The Commercial Client Manager opportunity is based from our spacious Lowell, MA headquarters.  Amenities include free parking, fun and smart colleagues, free on-site workout room, easy access from major highways, and within walking distance to the Bruce Freeman rail-trail and retail stores.  Fred C. Church offers its employees a three-two hybrid office-home schedule.

Its Responsibilities:

  • Identify exposures, obtain underwriting information and provide appropriate insurance coverage for clients
  • Analyze exposures for new and renewal clients; prepare comprehensive submissions for marketing
  • Prepare accurate policy summaries and claim reports as needed
  • Work closely with internal departments: Claims, Sales, CSS and Accounting to achieve best outcome for client and agency
  • Escalate client issues appropriately to Team Leader
  • Continue professional development and establish education goal with timeline for completion
  • Follow all internal procedures and document all client activity carefully
  • Understand potential for errors or omissions and seek guidance when necessary
  • Maintain professional and productive relationships with both clients and colleagues

Your Qualifications:

  • Licensed P&C Producer, or willingness to successfully obtain license within 3 to 6 months of starting position
  • Minimum 3-5 years of experience with an agency or carrier handling commercial accounts
  • First-hand knowledge of underwriting procedures, rating plans and state and federal insurance laws
  • Familiarity with the Applied EPIC insurance agency management system a plus
  • Experienced user of MS Office – Outlook, Word, Excel, PowerPoint
  • College degree preferred
  • Appropriate professional designation(s) - CIC, AAI, CPCU, ARM a plus

Your Attributes:

  • Outstanding customer service orientation
  • Consistent attention to detail and accuracy in all aspects of work
  • Strong analytical mindset 
  • Excellent communication skills, both oral and written
  • Adapt to change, juggle multiple assignments and shifting deadlines, and manage stressful situations professionally
  • Demonstrate initiative, accountability and the ability to work independently and across a team

Please include your resume and a cover letter when applying.  No phone calls, please.

Fred C. Church is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need. We celebrate diversity and are committed to creating an inclusive environment for all employees.  Come join us!