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Client Manager Jobs in Cleveland, OH (NOW HIRING)

Arthur J. Gallagher & Co.

Client Manager

Cleveland, OH · On-site

Client Manager At Gallagher, we believe in shaping a future defined by excellence. As a Client Manager on our Employee Benefits team, you'll be at the heart of our commitment to delivering high ...

New

Gallagher

Client Manager

Cleveland, OH · On-site

As a Client Manager on our Employee Benefits team, you'll be at the heart of our commitment to delivering high-quality service to clients. You'll manage a portfolio of accounts, ensuring client ...

New

Gallagher

Sr. Client Manager

Cleveland, OH · Hybrid

Manage a portfolio of client accounts, ensuring their needs are met with care and precision. * Build and strengthen relationships with clients, becoming their trusted advisor. * Lead the renewal ...

Unison Risk Advisors

Client Manager - P&C

Cleveland, OH · On-site +1

Client Manager, P&C - Position Summary Responsible for managing and servicing a book of Property & Casualty business by acting as the primary client contact, delivering tailored risk management and ...

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Client Manager information

See Cleveland, OH salary details

$32K

$64.1K

$103.8K

How much do client manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client manager in Cleveland, OH is $64,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $75,600.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Cleveland, OH?

The most popular types of Client jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Client Manager jobs?

Cities near Cleveland, OH with the most Client Manager job openings:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,108 per year, or $30.8 per hour.

Client Manager

Arthur J. Gallagher & Co.

Cleveland, OH • On-site

Other

Posted 2 days ago

New

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 309 rated insurance

Job description

Client Manager

At Gallagher, we believe in shaping a future defined by excellence. As a Client Manager on our Employee Benefits team, you'll be at the heart of our commitment to delivering high-quality service to clients. You'll manage a portfolio of accounts, ensuring client satisfaction and retention while contributing to our shared goals. This role is your opportunity to build lasting relationships and make a meaningful impact.

About You

  • Required Qualifications: Bachelor's degree with 3+ years of client service and/or claims management experience OR High School diploma/GED with 8+ years of client service and/or claims management experience
  • Producer's License
  • Ability to travel up to 25%
  • Proficiency in Microsoft Office
  • Appropriate licensing as required
  • Preferred Qualifications: Previous insurance industry knowledge and experience
  • Experience managing client relationships
  • Strong financial acumen

Key Competencies

  • Utilizes technology effectively to maximize productivity and quality
  • Strong written and verbal communication skills
  • Ability to engage others in consultative discussions
  • Effectively manages and balances multiple competing priorities
  • Works independently with minimal direction
  • Strong organizational and time management skills

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. Competitive compensation, comprehensive benefits programs designed to support your well-being, career development opportunities, and ongoing learning are part of what makes us a great place to work. A collaborative, people-first culture with accessible leadership and the opportunity to do meaningful work with global reach and local impact.

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).

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