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Client Manager Jobs in Bethlehem, PA (NOW HIRING)

Overview As a Client Manager on the Employee Benefits team, you will play a critical role in delivering exceptional service to Gallagher's clients by proactively managing a portfolio of accounts. You ...

The client manager will act as the single point of contact between the firm and the client. He/she will supervise and coordinate all projects performed in the firm on behalf of the client, to the ...

Job Summary The Client Solutions Manager will serve as the primary customer contact for IT solutions, fostering strong relationships with clients, internal departments, and OEM sales teams. This role ...

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Client Manager information

See Bethlehem, PA salary details

$32.6K

$65.3K

$105.7K

How much do client manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client manager in Bethlehem, PA is $65,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $77,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
What are the most commonly searched types of Client jobs in Bethlehem, PA? The most popular types of Client jobs in Bethlehem, PA are:
What cities near Bethlehem, PA are hiring for Client Manager jobs? Cities near Bethlehem, PA with the most Client Manager job openings:
Infographic showing various Client Manager job openings in Bethlehem, PA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,314 per year, or $31.4 per hour.

Commercial Lines Client Manager

Highstreet Insurance Services

Hatfield, PA • On-site

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

At Highstreet Insurance Services, we're a dedicated team based right here in Hatfield, Pennsylvania, committed to serving our community with integrity and expertise.

We're looking for a warm and capable Commercial Lines Client Manager to join our close-knit team. In this role, you'll be the go-to person for our valued commercial clients, ensuring their insurance needs are not just met, but exceeded.

You'll build lasting relationships, handle important policy details with care, and play a key role in keeping our clients' businesses protected. If you thrive on helping others, have a knack for insurance details, and enjoy working in a supportive, local environment, we invite you to explore this opportunity and become a vital part of the Highstreet family.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Hands on Training

Retirement Plan


Responsibilities

Serve as the primary point of contact for a portfolio of commercial insurance clients, addressing inquiries and concerns promptly and professionally.

Manage the renewal process for existing commercial accounts, including remarketing and negotiating terms with carriers.

Process endorsements, certificates of insurance, and other policy-related documents accurately and efficiently.

Assist with claims processing by liaising between clients and insurance carriers.

Build and maintain strong, positive relationships with clients by understanding their evolving business needs.

Collaborate effectively with producers and other internal teams to ensure seamless client service.


Requirements

Minimum of 2 years of experience in commercial insurance, specifically handling client accounts.

Proficiency with agency management systems (AMS) and standard office software.

Strong understanding of commercial insurance policies and terminology.

Excellent communication, interpersonal, and organizational skills.

Ability to manage multiple tasks and prioritize effectively in a busy office setting.

Commitment to providing exceptional customer service.