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Client Management Jobs in New York (NOW HIRING)

Teladoc Health

Client Management Associate

Purchase, NY · On-site

$55K - $65K/yr

Client Success & Engagement * Manage an assigned portfolio of employer groups, brokers, and strategic partners. * Develop ongoing engagement strategies that increase member registrations and ...

Network Doctor

Be Seen First

Client Management Intern

Englewood Cliffs, NJ · On-site

$20 - $23/hr

The Client Management Team is responsible for developing long-term success with our clients by fostering meaningful relationships. As an Account Management Intern, you'll primarily support our Client ...

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Client Management information

See New York salary details

$65.1K

$76.6K

$85.9K

How much do client management jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client management in New York is $76,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $82,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in client management, and why are they important?

To thrive in Client Management, you need strong relationship-building abilities, strategic thinking, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, data analysis tools, and project management systems is typically required. Exceptional communication, problem-solving, and negotiation skills help professionals stand out in this role. These skills ensure effective client retention, satisfaction, and business growth in a competitive marketplace.

What is the difference between Client Management vs Customer Service Representative?

AspectClient ManagementCustomer Service Representative
CredentialsRelevant experience, certifications in account management or salesCustomer service training, communication skills
Work EnvironmentBusiness settings, client meetings, account oversightCall centers, retail, support desks
Employer & IndustryConsulting firms, financial services, B2B companiesRetail, telecom, hospitality
Search & Comparison IntentManaging client relationships, account growthHandling customer inquiries, issue resolution

While both roles involve interaction with clients or customers, Client Management focuses on building long-term relationships and managing accounts, often in a B2B context. Customer Service Representatives primarily address immediate customer needs and resolve issues, typically in a retail or support environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is client management?

Client management refers to the processes and strategies used by businesses or professionals to build, maintain, and grow relationships with their clients. This role involves understanding client needs, providing excellent service, addressing concerns, and ensuring client satisfaction to foster long-term partnerships. Effective client management can lead to increased loyalty, repeat business, and valuable referrals. It often includes activities like regular communication, account management, and problem-solving to meet both client and company goals.

What do client management do?

Client management involves building and maintaining relationships with clients to ensure their needs are met, addressing concerns, and providing ongoing support. Professionals in this role often coordinate communication, manage accounts, and use tools like CRM software to enhance client satisfaction and retention.

What are some common challenges faced in a client management role, and how can I effectively address them?

One of the most common challenges in client management is balancing multiple client expectations and priorities while ensuring clear communication and timely delivery. You may also encounter situations where clients have shifting needs or unforeseen issues arise. To address these challenges effectively, it's important to set transparent expectations early, maintain proactive communication, and collaborate closely with internal teams. Building strong relationships and demonstrating reliability helps foster trust, making it easier to navigate occasional setbacks or changes in project scope.
What are the most commonly searched types of Client Management jobs in New York? The most popular types of Client Management jobs in New York are:
What are popular job titles related to Client Management jobs in New York? For Client Management jobs in New York, the most frequently searched job titles are:
What job categories do people searching Client Management jobs in New York look for? The top searched job categories for Client Management jobs in New York are:
Client Management jobs near you
Infographic showing various Client Management job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $76,582 per year, or $36.8 per hour.

Manager, Client Management

Publicis Groupe Holdings B.V

Manhattan, NY • On-site

$90K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Company description
Recognized as Social Media/Influencer Agency of the Year, and as the annual partner for Forbes Top Creators List, Influential sits at the center of culture and the creator economy.
Through our platform Captiv8, the industry's #1 ranked influencer marketing platform, we combine deep API integrations, advanced AI, and machine learning with human expertise to connect brands with a network of more than 15 million creators worldwide.
Our work powers award-winning campaigns across Meta, Snap, TikTok, YouTube, and more, partnering with Fortune 500 companies and global organizations to deliver impact across retail foot traffic, in-store sales, online conversions, and TV tune-in.
At Influential, you'll work with a fast-moving, high-performance team solving complex problems and shaping the future of marketing. You'll build, grow, and make an impact alongside top talent, leading brands, and the world's most influential creators.
Ready to join us?
Overview
Influential, is looking for an experienced Manager, Client Management. As the primary point of contact for campaign execution, the Manager, Client Management is responsible for representing client needs and goals to ensure optimal performance and client satisfaction throughout the campaign.
Responsibilities
  • Driving the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams
  • Partnering with sales to understand client objectives, strategies, and goals; providing guidance on best practices based on platform and vertical and anticipating client needs
  • Navigating challenges within the execution process with ease; proving thoughtful solutions for roadblocks encountered on any given project
  • Building new materials for the use of the account management department and beyond; improving processes for more seamless execution of campaigns
  • Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
  • Staying on top of the workflow and completion of tasks in our project management platform
  • Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight
  • Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
  • Educating sales and clients on Influential's core offerings, current industry trends and technologies
  • Developing and fostering strong relationships with clients
  • Managing the monthly billing reconciliation process with finance
  • Mentoring junior team members and sharing learnings across the Account Management discipline

Qualifications
  • Strong decision-making, organizational, planning, and problem-solving skills with a proven ability to identify and prioritize critical issues
  • Ability to see the campaign execution process on a micro and macro level
  • 5 - 7+ years of experience working in a digital or advertising environment required
  • Strong organizational skills with the ability to handle multiple clients and priorities with discretion
  • Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
  • Comfortable working in a startup environment, creating organization and processes where none may already exist
  • Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, YouTube)
  • Up to date on the latest trends and innovations in the social realm
  • Bachelor's degree or equivalent experience
  • Passion for social media

Bonus points if:
  • Experience at an agency, marketing-tech or media start-up
  • Background in influencer marketing

Additional information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $90,000.00 - USD $105,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/2/2026.

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