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Client Intake Worker Jobs (NOW HIRING)

City of New York

INTAKE WORKER

Manhattan, NY · On-site

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity during the ...

City of New York

INTAKE WORKER

Brooklyn, NY · On-site

... Intake Workers who will: - Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity, during the ...

HELP USA

Intake Worker

Bronx, NY · On-site

$23.45/hr

As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ... Preparing regular reports as required by regulatory agencies and ensuring that all client records ...

City of New York

INTAKE WORKER

Manhattan, NY

$44K - $51K/yr

... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity, during the ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity during the ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$70K - $80K/yr

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity, during the ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity during the ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$70K - $80K/yr

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity, during the ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$44K - $51K/yr

... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity, during the ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity during the ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$44K - $51K/yr

... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity, during the ...

City of New York

INTAKE WORKER

Brooklyn, NY · On-site

$70K - $80K/yr

... Intake Workers who will: -Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity, during the ...

HELP USA

Intake Worker

Bronx, NY · On-site

$23.45/hr

As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ... Preparing regular reports as required by regulatory agencies and ensuring that all client records ...

City of New York

INTAKE WORKER

Manhattan, NY

$44K - $51K/yr

... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity, during the ...

City of New York

INTAKE WORKER

Manhattan, NY · On-site

$50K - $60K/yr

... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ... offsite client inquiries with the highest level of confidentiality and sensitivity during the ...

NorCal SBDC

Client Intake Specialist

Arcata, CA

$22 - $24/hr

Client Intake Specialist Location: Arcata, CA Hours: Full Time, 12 months/year, non-exempt Wage ... Prior experience working in a customer service position/call center experience; * Prior experience ...

City of New York

INTAKE WORKER

Manhattan, NY

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the ... to client information and social service referrals utilizing the on-line CARES and Q-Flow ...

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Client Intake Worker information

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How much do client intake worker jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client intake worker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Client Intake Worker vs Case Manager?

AspectClient Intake WorkerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often requires certification or relevant experience
Work EnvironmentSocial service agencies, healthcare facilities, community organizationsSocial service agencies, healthcare settings, community programs
Primary ResponsibilitiesInitial client assessment, data collection, scheduling appointmentsDeveloping care plans, ongoing client support, resource coordination

While both roles involve working with clients in social service settings, a Client Intake Worker primarily handles initial assessments and data collection, whereas a Case Manager provides ongoing support and manages client care plans. Both roles require similar credentials and work environments, but their responsibilities differ in scope and focus.

How to become a client intake worker?

To become a client intake worker, typically one needs a high school diploma or equivalent, along with strong communication and organizational skills. Some positions may require post-secondary education or relevant experience in social services or healthcare, and familiarity with data entry tools or case management software is often beneficial.

What cities are hiring for Client Intake Worker jobs?

Cities with the most Client Intake Worker job openings:

What states have the most Client Intake Worker jobs?

States with the most job openings for Client Intake Worker jobs include:

INTAKE WORKER

City of New York

Manhattan, NY • On-site

Full-time

Re-posted 9 days ago

City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

627th of 854 rated public administrative organizations

Job description

Job Description

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.
DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting one (1) Community Associate to function as an Intake Worker who will:
-Interact with the various communities DHS serves to keep residents informed of the programs and services DHS has to offer to the homeless population.
-Interview families within the various communities and issue social service referrals.
-Maintain liaison with various community shelters to convey shelter placement information and facilitate transportation to various community shelters.
-Assist the Community Coordinator with handling onsite and offsite client inquiries with the highest level of confidentiality and sensitivity during the application process.
-Perform high-level clerical duties as assigned, such as preparing written monthly, quarterly, annual administrative statistical and narrative indicator reports that share information in relation to shelter placements.
-Collect, analyze, and evaluate onsite and statistical data from various sources and communicate the results to superiors.
-Maintain liaison with various units to process schedules and reports, as well as coordinate and prepare case files and documents.
Hours/Shift: 8am - 4pm Tuesday to Saturday. (RDOs Sunday and Monday)
COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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