ZipRecruiter

Log In

1

Client Intake Assistant Jobs in Missouri (NOW HIRING)

Covenant House Missouri

Case Manager

Saint Louis, MO · On-site

$17.16 - $20.28/hr

Responsible for client intake and administration of various assessments used to gain knowledge of and assist in the progression of the youth. * Assist in identifying clients' needs and create ...

next page

Showing results 1-20

All JobsClient Intake JobsClient Intake Assistant JobsClient Intake Assistant Jobs in Missouri

Client Intake Assistant information

What are some common challenges faced by a Client Intake Assistant, and how can they be addressed?

Client Intake Assistants often encounter challenges such as managing a high volume of inquiries, accurately collecting sensitive information, and maintaining clear communication between clients and the team. Staying organized with digital tools and checklists can help ensure information is not lost or overlooked. Additionally, developing strong interpersonal skills and keeping up-to-date with the latest intake protocols can help streamline the process and provide clients with a positive first impression of the organization.

What is the difference between Client Intake Assistant vs Customer Service Representative?

AspectClient Intake AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer administrative or customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice settings, healthcare, legal, or financial industriesRetail, call centers, corporate offices, various industries
Employer & Industry UsageUsed in healthcare, legal, financial sectors for client onboardingUsed across retail, telecom, banking for customer support
Search & Comparison IntentUnderstanding client onboarding roles and responsibilitiesCustomer support and service functions

The main difference is that a Client Intake Assistant focuses on onboarding clients, gathering initial information, and setting up accounts in specialized industries like healthcare or legal. A Customer Service Representative handles ongoing support, inquiries, and issue resolution across various sectors. Both roles require strong communication skills but serve different stages of the client or customer journey.

What are the key skills and qualifications needed to thrive as a Client Intake Assistant, and why are they important?

To thrive as a Client Intake Assistant, you need strong organizational abilities, attention to detail, and familiarity with client management processes, often supported by a high school diploma or associate degree. Proficiency with customer relationship management (CRM) software, data entry systems, and office productivity tools is typically required. Excellent communication, active listening, and a friendly, professional demeanor help you build rapport and accurately gather client information. These skills ensure efficient, accurate client onboarding and a positive first impression for your organization.

What are Client Intake Assistants?

Client Intake Assistants are administrative professionals who serve as the first point of contact for new clients in organizations such as law firms, medical offices, or social service agencies. They are responsible for gathering and verifying client information, explaining services, scheduling appointments, and ensuring all necessary documentation is completed accurately. Their role is crucial in creating a positive first impression and streamlining the onboarding process for clients. Client Intake Assistants also help ensure compliance with privacy and confidentiality standards.
What are the most commonly searched types of Client Intake jobs in Missouri? The most popular types of Client Intake jobs in Missouri are:
What are popular job titles related to Client Intake Assistant jobs in Missouri? For Client Intake Assistant jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Client Intake Assistant jobs in Missouri look for? The top searched job categories for Client Intake Assistant jobs in Missouri are:
What cities in Missouri are hiring for Client Intake Assistant jobs? Cities in Missouri with the most Client Intake Assistant job openings:
Client Intake Assistant jobs near you
Infographic showing various Client Intake Assistant job openings in Missouri as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Hybrid job distribution.
Case Manager - Pre-Litigation

Case Manager - Pre-Litigation

DiPasquale Moore

Saint Louis, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

We're looking for a highly organized, people-focused individual who thrives in a fast-paced environment, communicates with confidence, and enjoys keeping things on track behind the scenes.
Legal experience is not required - we will provide training for the right candidate.
Requirements:
  • High school diploma required
  • 1+ year of customer service, administrative, or office experience.
  • Polished telephone and email communication skills
  • Basic proficiency with Microsoft Office

Preference:
  • Experience working in a fast-paced office environment
  • Ability to manage a high-volume workload while staying organized and detail-oriented

Job Overview:
The Pre-Litigation Case Manager will support attorneys during the early stages of a case, from initial client intake through pre-litigation. This role works closely with the legal team to keep cases organized, ensure timely communication, and help move matters forward efficiently.
Strong communication skills and professional phone etiquette are important, as the Case Manager will regularly speak with clients, answer questions, and provide updates on their case.
This role is a great opportunity for someone who enjoys helping others and staying organized. The Case Manager plays an important part in supporting the legal team and helping deliver a positive experience for clients.
Responsibilities:
  • Communicate with clients daily by phone, email, and other channels
  • Manage a high number of cases (200+) and help keep them moving forward
  • Prepare case documents and gather supporting information
  • Review and organize medical records and billing documents
  • Draft basic letters and emails to clients and other parties
  • Handle incoming faxes and mail and file them appropriately
  • Track cases from start to finish to ensure steady progress

Employee Perks:
  • Health, vision, and dental insurance
  • 401(k) with up to a 4% match
  • 3 weeks of paid time off
  • Paid holidays
  • Great work/life balance-no long hours
  • Free on-site parking
  • Stable job with a growing law firm and a supportive team

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply