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Client Implementation Jobs in Madison, WI (NOW HIRING)

They work closely with client implementation project managers, operational teams, and other technical teams to ensure that new and existing interfaces meet the needs of our end users. They also work ...

... of implementing well-defined client service models. * May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and ...

... of implementing well-defined client service models. * May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and ...

... of implementing well-defined client service models. * May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and ...

... of implementing well-defined client service models. * May organize and coordinate seminars and client eventsatthe direction of Financial Advisor(s). Develops client lists, designs material and ...

... of implementing well-defined client service models. * May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and ...

Ensure exceptional service standards by monitoring client interactions and implementing follow-up procedures. * Prepare documentation, reports, and communications to support client projects and ...

... of implementing well-defined client service models. * May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and ...

Client Service Associate

Madison, WI · On-site

$50K - $56K/yr

Ensure exceptional service standards by monitoring client interactions and implementing follow-up procedures. * Prepare documentation, reports, and communications to support client projects and ...

Client Service Associate

Madison, WI

$14.50 - $20.25/hr

Document client service activity in Salesforce, while assisting in the execution of specific service delivery models for clients, including in the implementation of specified technology and tools.

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Client Implementation information

See Madison, WI salary details

$39.3K

$104.3K

$169.3K

How much do client implementation jobs pay per year?

As of Jun 21, 2026, the average yearly pay for client implementation in Madison, WI is $104,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $121,900.00 per year, depending on experience, location, and employer.

Do you need a degree to be an implementation specialist?

A degree is not always required to become an implementation specialist, but many employers prefer candidates with a bachelor's degree in fields like business, IT, or related areas. Relevant skills such as project management, technical knowledge, and certifications can also be important for success in this role.

What are typical daily responsibilities in a Client Implementation role?

In a Client Implementation position, your daily tasks often include coordinating with clients to understand their requirements, managing project timelines, and delivering onboarding or training sessions. You’ll work closely with internal teams such as sales, product, and support to ensure a seamless setup and address any client questions or technical issues that arise. Documenting progress, troubleshooting problems, and providing feedback to improve processes are also common activities. This means you’ll balance client interaction, internal collaboration, and hands-on project execution every day.

What is the highest paid customer service job?

In customer service roles, senior positions such as Customer Service Directors or Managers tend to have the highest salaries, often exceeding six figures with experience and industry specialization. Customer support roles in high-demand industries like technology or finance may also offer higher compensation, especially with advanced skills or certifications.

What is the client implementation role?

A client implementation role involves coordinating the setup and deployment of products or services for clients, ensuring smooth onboarding and integration. It requires strong communication, technical skills, and knowledge of the company's systems or platforms. The role often includes project management and troubleshooting to meet client needs effectively.

What is a Client Implementation job?

A Client Implementation job involves onboarding new clients and ensuring they successfully integrate a company's products or services into their operations. This role requires coordinating between internal teams and clients to manage timelines, troubleshoot issues, and customize solutions based on client needs. Strong project management, communication, and problem-solving skills are essential. The goal is to ensure a smooth transition and a positive client experience, leading to long-term satisfaction and retention.

What does a client implementation specialist do?

A client implementation specialist is responsible for onboarding new clients, configuring products or services to meet client needs, and ensuring successful deployment. They often coordinate with sales, technical teams, and clients, utilizing tools like CRM systems and project management software to facilitate smooth implementation processes.

What are the key skills and qualifications needed to thrive in the Client Implementation position, and why are they important?

To thrive in a Client Implementation role, you need strong project management abilities, problem-solving skills, and experience in customer onboarding, often supported by a degree in business, IT, or a related field. Familiarity with CRM software, project management tools (like Asana or Jira), and sometimes industry-specific certifications can be highly beneficial. Exceptional communication, attention to detail, and the ability to manage expectations set top performers apart. These skills are essential to ensure smooth client transitions, maintain satisfaction, and drive successful adoption of services or products.

What are popular job titles related to Client Implementation jobs in Madison, WI? For Client Implementation jobs in Madison, WI, the most frequently searched job titles are:
Infographic showing various Client Implementation job openings in Madison, WI as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 10% Part Time, 1% Temporary, and 6% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $104,308 per year, or $50.1 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

Help us change lives

At Exact Sciences, we're helpingchange how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

The EHR Integration Analyst is the primary owner of Exacts' EHR HL7 and Aura customer interfaces. This involves stewardship of external integrations, such as order and result interfaces, with healthcare partners. The EHR Integration Analyst coordinates the technical design, analysis, validation, and issue triage necessary to implement and support their assigned interfaces. They work closely with client implementation project managers, operational teams, and other technical teams to ensure that new and existing interfaces meet the needs of our end users. They also work regularly with external partner teams during implementation and ongoing support of external interfaces.

The EHR Integration Analyst is responsible for building new integrations, augmenting and improving existing ones, and troubleshooting interface issues as they arise. They are also responsible for monitoring error work queues to understand data quality trends and make corrections when necessary. This position includes a rotating on-call responsibility.

Essential Duties

include but are not limited to the following:

  • Manage the entire cycle of interface application development, including analysis, design, specification, implementation, golive, and support.

  • Build and support integrations between our EHR and other systems using the Corepoint interface engine.

  • Work closely with application teams, subject matter experts, and thirdparty application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements.

  • Partner with external interface project teams to collaboratively build new connections.

  • Partner with internal networking resources to configure and troubleshoot VPNs with external interface partners.

  • Work with internal and external groups to diagnose and resolve interfacerelated issues.

  • Engage with cross-functional experts, vendors, and other application analysts on interfacerelated tasks and activities like build steps, validation, cutover planning, and going live.

  • Work alongside the implementation project manager to ensure that high quality results are achieved and deadlines are met.

  • Communicate challenges and roadblocks on projects to all of the relevant stakeholders and members of management.

  • Provide proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems.

  • Define the transport method by which source system data will be communicated to target systems.

  • Analyze and manipulate external and internal data into an appropriate format for HL7 messaging between systems.

  • Troubleshoot the data transport mechanism.

  • Interpret the defined scope and defined business requirements for each dataset in the creation of each technical specification.

  • Ability to understand data structures and documenting technical specifications detailing data elements and HL7 message structures.

  • Communicate effectively and efficiently with both technical and non-technical audiences in meetings, virtual working sessions, emails, and phone calls.

  • Strong analytical, technical, and troubleshooting skills.

  • Ability to analyze data, problemsolve, and clearly communicate solutions.

  • Ability to understand organizational requirements and their impact on the technical aspects of a solution.

  • Ability to work in a complex multicommunicationchannel environment.

  • Ability to track tasks, define next steps, identify owners, and hold people accountable.

  • Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces.

  • Ability to parse HL7 and XML.

  • Ability to collaborate cross-functionality to resolve complex issues.

  • Excellent communication and interpersonal skills; ability to interact with all levels of internal and external audiences.

  • Ability to balance critical thinking and attention to detail.

  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.

  • Support and comply with the company's Quality Management System policies and procedures.

  • Regular and reliable attendance.

  • Ability to lift up to 10 pounds for approximately 5% of a typical working day.

  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.

  • Ability and means to travel between Madison locations.

Minimum Qualifications

  • Bachelor's degree in Engineering, Physics, Computer Sciences, Math, Information Systems, Statistics, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor's degree.

  • 3+ years of IT experience supporting system integrations.

  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

  • Authorization to work in the United States without sponsorship.

Preferred Qualifications

  • Epic Bridges certification.

  • 3+ years of experience with the Corepoint interface engine or a similar system.

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Salary Range:

$76,000.00 - $125,000.00

The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

Not ready to apply? Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.