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Client Implementation Analyst Jobs in New York (NOW HIRING)

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Client Implementation Analyst information

See New York salary details

$35.6K

$106.4K

$186K

How much do client implementation analyst jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client implementation analyst in New York is $106,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $131,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client implementation analyst?

To excel as a Client Implementation Analyst, you need strong analytical abilities, project management skills, and a bachelor's degree in business, IT, or a related field. Familiarity with CRM systems, data integration tools, and proficiency in platforms like Salesforce or project management software is often required. Exceptional communication, problem-solving, and attention to detail help build successful client relationships and ensure smooth onboarding. These skills are critical for translating client needs into actionable solutions and delivering seamless implementation experiences.

What are some common challenges faced by client implementation analysts during new client onboarding projects?

Client Implementation Analysts often encounter challenges such as managing tight timelines, coordinating with multiple stakeholders, and adapting to varying client requirements. Balancing client expectations while ensuring compliance with internal processes can be demanding, especially when technical integrations or data migrations are involved. Effective communication and strong project management skills are key to navigating these challenges and ensuring a smooth onboarding experience for both the client and internal teams.

What is a client implementation analyst?

A Client Implementation Analyst is a professional responsible for onboarding new clients to a company's products or services. They coordinate between clients and internal teams to ensure smooth setup, configuration, and integration of systems according to client requirements. This role often involves project management, problem-solving, and technical support to address any issues that arise during the implementation process. Strong communication and organizational skills are essential, as the analyst ensures a seamless transition for clients and helps them maximize the value from the company's solutions.

What is the difference between Client Implementation Analyst vs Client Support Specialist?

AspectClient Implementation AnalystClient Support Specialist
Primary FocusImplementing new client solutions, onboarding, and project managementProviding ongoing support, troubleshooting, and resolving client issues
Required SkillsProject management, technical knowledge, communicationCustomer service, problem-solving, technical troubleshooting
Work EnvironmentProject-based, collaborative with sales and technical teamsHelp desk, support center, direct client interaction
Common CertificationsNone specific, often familiarity with industry tools

The Client Implementation Analyst primarily focuses on onboarding new clients and ensuring successful deployment of solutions, while the Client Support Specialist handles ongoing client issues and support. Both roles require strong communication skills, technical understanding, and customer service experience, but differ in their core responsibilities and work environment.

What are popular job titles related to Client Implementation Analyst jobs in New York?

For Client Implementation Analyst jobs in New York, the most frequently searched job titles are:

What job categories do people searching Client Implementation Analyst jobs in New York look for?

The top searched job categories for Client Implementation Analyst jobs in New York are:

Client Implementation Analyst jobs near you
Infographic showing various Client Implementation Analyst job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $106,442 per year, or $51.2 per hour.

Cash Management Implementation Specialist - Vice President

Sumitomo Mitsui Financial Group, Inc.

Manhattan, NY

$115K - $150K/yr

Full-time

Re-posted 12 days ago

Job description

 SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $115,000.00 and $150,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Vice President, Onboarding & Implementation Specialist plays a critical role in delivering a seamless, timely, and high-quality onboarding experience for corporate and institutional clients utilizing cash management and treasury services. This role manages moderate-to-high complexity implementations, leads cross-functional coordination, and ensures clients are fully enabled on the bank's cash management platforms and products.

The VP provides subject-matter expertise across core treasury solutions, guides clients through documentation, technical setup, and platform adoption, and supports revenue acceleration by optimizing onboarding timelines.

Role Objectives

Key Responsibilities

Client Onboarding & Implementation Execution

  • Manage end to end onboarding for cash management and treasury products, including documentation, digital user access, and product activation
  • Conduct discovery sessions to assess client payment workflows, integration requirements, file specifications, and reporting needs
  • Develop implementation plans ensuring all milestones, dependencies, and client responsibilities are clearly defined
  • Execute configuration of services such as ACH, wires, lockbox, RDC, positive pay, liquidity structures, and digital banking platforms
  • Collection and validation of client documentation and product setup forms

Project Management & Coordination

  • Lead mid- to high-complexity client implementations with structured project plans, timelines, and status reporting
  • Partner closely with operations, technology, product management, compliance, service, and relationship teams to ensure timely and accurate delivery
  • Identify risks, manage escalations, and drive proactive resolution
  • Coordinate technical onboarding activities including connectivity testing, file mapping, and UAT

Client Communication & Training

  • Serve as the primary client contact throughout the onboarding lifecycle, ensuring exceptional transparency and communication
  • Deliver training on digital platforms, payment initiation systems, reporting tools, and fraud mitigation solutions
  • Provide guidance and best practices to clients transitioning from legacy banking systems.

Operational Rigor & Process Improvement

  • Ensure onboarding activities adhere to regulatory, operational, and risk management standards
  • Identify opportunities to streamline onboarding, reduce cycle times, and improve digital adoption
  • Contribute to documentation improvements, playbooks, and standardized templates
  • Maintain up to date knowledge of treasury products, industry changes, and platform enhancements
Qualifications and Skills
  • 5-7 years of experience in cash management, treasury onboarding, implementation, or corporate banking
  • Strong understanding of cash management products such as ACH, wires, lockbox, liquidity solutions, RTP, fraud mitigation tools, and digital banking platforms
  • Demonstrated ability to lead implementations and manage multiple projects simultaneously.
  • Experience with technical integrations (ERP / API connectivity, host-to-host, file formats such as BAI2, CSV, ISO20022) is preferred
  • Familiarity with compliance, KYC, AML, and operational control environments
  • Excellent client-facing and communication skills with the ability to explain complex processes clearly
  • Strong organizational skills, attention to detail, and ability to work in a fast-paced environment
  • Proficiency with project management tools (Smartsheet, JIRA, MS Project) is a plus
  • Japanese language is preferred, but not required

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.

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