ZipRecruiter

Log In

1

Client Experience Manager Jobs in Spring Hill, TN

IV Nutrition

Client Experience Associate

Nashville, TN · On-site

IV Nutrition is hiring a Full-time & Part-time Client Experience Associate (CEA) to serve as the ... manage appointments • Answer phone calls, emails, and client inquiries • Process payments and ...

AnywhereWorks

Be Seen First

Remote Client Experience Associate

Nashville, TN · Remote

$16/hr

We are looking for a Client Experience Associate to join our team! Please see below for more ... managing, and valuing diversity in our workforce; providing a safe work environment; and fostering ...

New

GEODIS

Vice President - Client Experience (CX)

Brentwood, TN · Hybrid

$131K - $167K/yr

VP - Client Experience (CX) Who We Are: GEODIS specializes in unlocking business value in a complex ... Responsibilities include managing client escalations, analyzing account performance, and ...

GEODIS

Vice President - Client Experience (CX)

Brentwood, TN · On-site

$131K - $167K/yr

VP - Client Experience (CX) Who We Are: GEODIS specializes in unlocking business value in a complex ... Responsibilities include managing client escalations, analyzing account performance, and ...

Aprio

Client Advisor, Dental Segment

Nashville, TN

Demonstrated experience managing a client portfolio or book of business * Strong understanding of financial statements and business performance drivers * Familiarity with tax concepts and their ...

next page

Showing results 1-20

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Spring Hill, TN

Client Experience Manager information

See Spring Hill, TN salary details

$26.3K

$54.7K

$98.7K

How much do client experience manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client experience manager in Spring Hill, TN is $54,666.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,900.00 and $57,800.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What job categories do people searching Client Experience Manager jobs in Spring Hill, TN look for?

The top searched job categories for Client Experience Manager jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Client Experience Manager jobs?

Cities near Spring Hill, TN with the most Client Experience Manager job openings:

Client Experience Manager jobs near you

Client Experience Coordinator

Limitless East Marketing

Nashville, TN • On-site

$47K - $52K/yr

Full-time

Posted 14 days ago

Job description

Company Description

Dinamic AS Group is a growing organization committed to creating efficient, collaborative, and results-driven work environments. We believe strong operations begin with great people, and we are looking for motivated individuals who are ready to learn, contribute, and grow within our team

Job Description

Dinamic AS Group is seeking a professional and personable Client Experience Coordinator to join our Nashville team.

In this role, you will help create a positive and seamless experience for clients from their initial interaction through ongoing support. You will serve as an important point of contact, assist with client needs, coordinate internal communication, and help ensure that every interaction reflects the high standards of our organization.

This position is ideal for someone who is organized, approachable, detail-oriented, and interested in developing strong skills in client relations, communication, coordination, and business operations.

Responsibilities

  • Serve as a professional and welcoming point of contact for clients.
  • Assist clients with general questions, requests, and service-related needs.
  • Coordinate communication between clients and internal departments.
  • Support client onboarding and help ensure a smooth transition into company services.
  • Maintain accurate and organized client information and records.
  • Follow up with clients to ensure requests and concerns are addressed appropriately.
  • Help identify opportunities to improve the overall client experience.
  • Assist with scheduling, coordination, and administrative activities related to client accounts.
  • Communicate important client feedback to the appropriate team members.
  • Build positive and professional relationships with clients.
  • Collaborate with colleagues to maintain consistent service standards.
  • Support day-to-day business operations and additional projects as needed.
Qualifications
  • Strong verbal and written communication skills.
  • Professional, friendly, and client-focused approach.
  • Excellent organizational and time-management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and follow-through.
  • Comfortable communicating with different personalities and professional backgrounds.
  • Ability to work independently while contributing effectively within a team.
  • Strong problem-solving and decision-making skills.
  • Positive attitude and willingness to learn.
  • Basic computer and administrative skills.
  • Dependable, adaptable, and committed to delivering high-quality work.
Additional Information
  • Competitive salary of $47,000 - $52,000 per year
  • Full-time employment
  • Career growth and advancement opportunities
  • Professional development and ongoing learning
  • Hands-on experience in client relations and business operations
  • Opportunities to develop leadership and communication skills
  • Collaborative and supportive team environment
  • Exposure to different areas of the business
  • Opportunities to take on greater responsibilities as you grow within the company

Apply