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Client Experience Manager Jobs in Monroe, LA (NOW HIRING)

H&R Block

Multi-Office Leader

West Monroe, LA · On-site

Experience managing or partnering in operational areas such as facilities, staffing, or compliance * Strong communication and problem-solving skills, including handling client escalations and complex ...

Aldridge

Account Manager (2502)

Monroe, LA · On-site

Participate in internal planning cadences and client strategy team forecasting updates. Qualifications: * 3-5+ years of experience in IT, preferably in a Managed Services environment. * Familiarity ...

First Horizon Bank

Teller

Monroe, LA

$15.50 - $19.25/hr

Client experience * Deliver excellent client experiences consistently and promptly resolve client ... Compliance and risk management * Expected compliance with bank regulations, policies, procedures ...

First Horizon Bank

Teller

Monroe, LA

$15.50 - $19.25/hr

Client experience * Deliver excellent client experiences consistently and promptly resolve client ... Compliance and risk management * Expected compliance with bank regulations, policies, procedures ...

First Horizon Bank

Teller - Float

West Monroe, LA

$15.50 - $19.25/hr

Client experience * Deliver excellent client experiences consistently and promptly resolve client ... Compliance and risk management * Expected compliance with bank regulations, policies, procedures ...

First Horizon Corp.

Banking Center Manager II

Monroe, LA · On-site

$60 - $80/hr

Client experience * Deliver excellent client experiences consistently and promptly resolve client issues effectively. Team management * Recruit, train, develop, and retain a high‑performing Retail ...

New

HMG Careers

Remote Client Sales Advocate

Monroe, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Build and maintain strong client relationships * Work closely with your manager to set goals and ...

Seamar

Clinical Supervisor (SUD)

Monroe, LA · On-site

... client experience by: Understanding and empathizing with client needs Surpassing client ... Collaborate with the manager to ensure staff meets their weekly service hours and monthly ...

KOHLS

Part-Time Beauty Advisor - Sephora

Monroe, LA · On-site

$13.30/hr

... overall client experience. You will maintain expert knowledge of top beauty brands, execute ... Support inventory management from receipt to sale, including freight processing, back stocking ...

Volkert Inc

Senior Program Manager

Monroe, LA · On-site

$111K - $112K/yr

... client as required. What you need to have: * Bachelor's degree in Construction Management, Architecture, Civil/Electrical Engineering or a related field. * 10+ years of experience in commercial ...

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Client Experience Manager information

See Monroe, LA salary details

$26.9K

$55.9K

$101K

How much do client experience manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client experience manager in Monroe, LA is $55,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $59,200.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What are popular job titles related to Client Experience Manager jobs in Monroe, LA?

For Client Experience Manager jobs in Monroe, LA, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Monroe, LA look for?

The top searched job categories for Client Experience Manager jobs in Monroe, LA are:

What cities near Monroe, LA are hiring for Client Experience Manager jobs?

Cities near Monroe, LA with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Monroe, LA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $55,923 per year, or $26.9 per hour.

Branch Banking Client Consultant I

Flagstar Bank

Monroe, LA • On-site

$17 - $22.55/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 15 days ago

Flagstar Bank rating

8.1

Company rating: 8.1 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

66th of 175 rated banks

Job description

Position Title

Branch Banking Client Consultant I

Location

Monroe, MI 48162

Job Summary

A Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.

Job Responsibilities:

  • Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative
  • Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to referrals.

  • Risk Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
  • Minimum experience required: 0 - 3 years of customer service and sales experience

Preferred Qualifications:

  • Experience in financial services industry.

Flagstar is an Equal Opportunity Employer


We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:Benefits | Flagstar Bank

Pay Range

$17.00 - $22.55

What Flagstar Bank employees say

Pay

Benefits

Hours and flexibility

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