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Client Experience Intern Jobs in Indiana (NOW HIRING)

Ivy Tech

Energy Audit Intern

Valparaiso, IN · On-site

$16.75 - $21.75/hr

We are seeking a motivated and detail-oriented Energy Audit Intern to support energy efficiency ... client meetings, and team discussions as appropriate What You'll Gain * Practical experience in ...

Ivy Tech

Energy Audit Intern

Valparaiso, IN · On-site

$16.75 - $21.75/hr

We are seeking a motivated and detail-oriented Energy Audit Intern to support energy efficiency ... client meetings, and team discussions as appropriate What You'll Gain * Practical experience in ...

Ksmcpa

Tax Intern

Indianapolis, IN · On-site

An internship with KSM provides you with hands-on experience in the exciting and challenging ... The ability to work effectively in a team environment with all levels of client personnel in ...

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What are the most commonly searched types of Client Experience jobs in Indiana?

The most popular types of Client Experience jobs in Indiana are:

What cities in Indiana are hiring for Client Experience Intern jobs?

Cities in Indiana with the most Client Experience Intern job openings:

Client Experience Intern jobs near you

Student - Marketing/Client Services Associate

Purdue University

Merrillville, IN • On-site

$12/hr

Full-time

Re-posted 5 days ago

Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

312th of 618 rated colleges and universities

Job description

Student - Marketing/Client Services Associate
City: Merrillville
Job Description:
Job Summary
The Marketing/Client Services Associate (Intern) supports both outreach and client relations efforts that help Meals on Wheels build community connections, attract donors and volunteers, and serve clients efficiently and compassionately. This hybrid role combines creativity, communication, and client engagement to strengthen awareness and impact.
Pay: $12/hour
Location: Merrillville, IN
Position Type: Marketing/Client Services / Internship
Schedule: Flexible hours- Monday through Friday (minimum 8 hours/week preferred)
Reports To: Director of Community Engagement & Marketing
About Us
Since 1977, Meals on Wheels of Northwest Indiana has delivered over 10 million meals to neighbors in need- seniors, people with disabilities, veterans, children, cancer patients, pregnant women, and others facing barriers to nutrition and social connection.
Responsibilities
  • Assist in developing and scheduling content for social media platforms (Facebook, Instagram, LinkedIn, etc.)
  • Support email marketing and donor outreach campaigns using provided templates and messaging guidelines
  • Help create flyers, press releases, or visuals promoting campaigns, events, and volunteer opportunities
  • Collect and edit client/volunteer stories to highlight Meals on Wheels' community impact
  • Photograph or video events (if comfortable) to capture the spirit of service

Client Services (Program Support)
  • Assist with client intake calls and updates to ensure accurate information and timely service
  • Provide courteous phone or email support to clients and families regarding meal schedules and program details
  • Help update databases, track outreach efforts, and assemble client materials (welcome packets, feedback forms, etc.)
  • Participate in occasional community events, client appreciation activities, or volunteer fairs

Qualifications
  • Strong communication and interpersonal skills
  • Basic understanding of marketing, communications, or customer service principles
  • Comfortable with email platforms, social media, and basic computer applications (Microsoft Office, Google Workspace)
  • Professional, positive, and reliable demeanor
  • Commitment to the mission of Meals on Wheels and compassion for clients served

(Preferred but not required)
  • Experience with Canva, Mailchimp, or content scheduling tools

Education
  • PNW Work-Study Student

Training & Support
Intern will receive orientation and training from staff in both the Marketing and Client Services departments. Guidance will be provided for all assignments, and collaboration is encouraged to enhance skills and creativity.
FLSA Status
Non-Exempt

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