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Client Experience Intern Jobs in Indiana (NOW HIRING)

George Junior Republic

Therapist Intern

Lafayette, IN · On-site

$14.50 - $19.25/hr

Communicate initial client contact or lack thereof to referral source and Compliance Coordinator ... Computer Experience Microsoft Applications Other Excellent written and verbal communications skills ...

George Junior Republic

Therapist Intern

Evansville, IN · On-site

$14.25 - $19/hr

Communicate initial client contact or lack thereof to referral source and Compliance Coordinator ... Computer Experience Microsoft Applications Other Excellent written and verbal communications skills ...

George Junior Republic

Therapist Intern

Bloomington, IN · On-site

$13 - $17.50/hr

Communicate initial client contact or lack thereof to referral source and Compliance Coordinator ... Computer Experience Microsoft Applications Other Excellent written and verbal communications skills ...

George Junior Republic

Therapist Intern

Columbus, IN · On-site

$14 - $18.50/hr

Communicate initial client contact or lack thereof to referral source and Compliance Coordinator ... Computer Experience Microsoft Applications Other Excellent written and verbal communications skills ...

George Junior Republic

Therapist Intern

Franklin, IN · On-site

$14 - $18.75/hr

Communicate initial client contact or lack thereof to referral source and Compliance Coordinator ... Computer Experience Microsoft Applications Other Excellent written and verbal communications skills ...

George Junior Republic

Therapist Intern

Indianapolis, IN · On-site

$14 - $18.75/hr

Communicate initial client contact or lack thereof to referral source and Compliance Coordinator ... Computer Experience Microsoft Applications Other Excellent written and verbal communications skills ...

Parkhurst Dining

Culinary Intern

Fort Wayne, IN · On-site

This culinary experience is uniquely and authentically Parkhurst. If you've been searching for a ... Client, Customer, and Guest Relations • Assists in preparing menus and food selections to meet ...

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Client Experience Intern information

What does a client experience intern do?

A Client Experience Intern supports the client experience team by assisting with various tasks that enhance customer satisfaction and engagement. This can include conducting research on client needs, gathering feedback, helping resolve client issues, and participating in the development of client-focused initiatives. Interns may also assist in organizing client meetings, preparing reports, and collaborating with other departments to ensure a seamless client journey. The role provides valuable exposure to customer relationship management and the opportunity to develop communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a client experience intern, and why are they important?

To thrive as a Client Experience Intern, you need strong communication skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM systems, customer feedback tools, and Microsoft Office is typically expected. Exceptional interpersonal skills, a proactive attitude, and the ability to multitask help interns build positive client relationships and support team objectives. These capabilities are crucial for delivering outstanding client service and enhancing overall customer satisfaction in a competitive business environment.

What types of projects or tasks can a client experience intern expect to work on during their internship?

As a Client Experience Intern, you can expect to assist with a variety of tasks aimed at supporting and improving the overall client journey. Typical responsibilities include gathering and analyzing client feedback, helping coordinate meetings or events, preparing client-facing materials, and collaborating with cross-functional teams such as sales, marketing, and customer support. Interns often get hands-on experience in process improvement initiatives and may have opportunities to contribute ideas for enhancing client satisfaction. This role provides valuable insights into customer relationship management and is a great stepping stone for careers in client services or account management.

What is the difference between Client Experience Intern vs Customer Service Representative?

AspectClient Experience InternCustomer Service Representative
CredentialsTypically pursuing or recent graduate, some internships may require relevant courseworkHigh school diploma or equivalent, some roles may prefer experience
Work EnvironmentInternship setting, often in office or remote, learning-focusedCustomer-facing roles, call centers, retail, or online support
Industry UsageCommon in corporate, tech, and service industries for entry-level experienceWidespread across retail, telecom, hospitality, and service sectors

The Client Experience Intern role is typically an entry-level internship focused on learning about client interactions and support within a company, often involving training and shadowing. In contrast, a Customer Service Representative is a more established role involving direct customer interaction, problem-solving, and support. While both roles aim to enhance customer satisfaction, the intern position is more educational and developmental, whereas the representative role is operational and service-oriented.

What are the most commonly searched types of Client Experience jobs in Indiana?

The most popular types of Client Experience jobs in Indiana are:

What cities in Indiana are hiring for Client Experience Intern jobs?

Cities in Indiana with the most Client Experience Intern job openings:

Client Experience Intern jobs near you

Therapist Intern

George Junior Republic

Lafayette, IN • On-site

$14.50 - $19.25/hr

Other

Medical, Life, Retirement, PTO

Re-posted 7 days ago

Job description


About George Junior Republic:

Founded in 1909, George Junior Republic is dedicated to helping at-risk youth become successful, well-adjusted adults, capable of achieving a higher degree of citizenship and a better understanding of his responsibility to society, family and self.

Summary of the position: The Community-Based Case Intern is responsible for providing home-based and community-based quality services for families involved with the Department of Child Services and/or Juvenile Probation.

Stiped provided: Interns are provided with a stipend upon successful completion of onboarding.

Duties and Responsibilities:

  • Ensure all case records, correspondence, and conversations regarding clients remain confidential as required by HIPAA compliance regulations.
  • Complete releases and GJR intake forms upon initial contact with client/placement/other parties ensuring copies are saved in the clinical record.
  • Provide home-based services to clients in compliance with Service Standards published by the Indiana Department of Child Services for the service that they are providing.
  • Communicate initial client contact or lack thereof to referral source and Compliance Coordinator with 48 hours.
  • Document client contacts through up-to-date case notes that are maintained in Case Management Pro (electronic database), VPN client files and Kid Traks (if applicable).
  • Provide monthly Progress Reports by due date to supervisor to referring agencies and Kid Traks (if applicable) as well as any other specific written or verbal information requested by referring agencies.
  • Provide Treatment Plans, Safety Plans, and other required clinical documents/resources/tools within 7-30 days of referral to referral agencies. Updated Treatment Plans are due no less than every 90 days to supervisor for review and sent to referral source by pre-arranged due dates.
  • If applicable, complete visitation/parenting time logs and send to referral sources within 48 hours of services rendered ensuring all required sections of log are compliance with current state content standards.
  • Oversee completion of program required assessments, including but not limited to, PFS-2, NCFAS, IARCA packets upon admission, discharge, three month and six-month follow-up.
  • Record all billable/direct and non-billable/indirect time on a daily basis, utilizing the established database while ensuring an accurate timesheet is maintained.
  • Maintain client files ensuring all required documents are in place adhering to the GJR in Indiana file checklist for each respective service being rendered. Submit and correct file audit identified issues within 7 days of receiving feedback from audits.
  • Document use of and adherence to evidence-based models and treatment for all services requiring use of a model that has been approved by the state of Indiana and GJR.
  • Obtain and submit requests for court appearances to Compliance Coordinator monthly by deadline established.
  • Appear at court hearings, case conferences, CFTM’s or staffing as necessary or requested by referral source or supervisor.


Management Position: No.


Working Conditions:

Lifting Requirements

Must be able to lift 10 pounds on a regular basis

Physical Requirements

Must be able to walk, bend and stoop

Work Location: This position is responsible for working at multiple locations across the State of Indiana included but not limited to client homes, schools, parks, probation, DCS.


Requirements:

Education

Bachelor’s, or Master’s degree from an accredited university or High School Degree, GED, or Associate Degree.

Computer Experience

Microsoft Applications

Other

Excellent written and verbal communications skills and well-organized.


Benefits:

  • Comprehensive health benefits
  • Paid Time Off
  • Life Insurance provided by employer
  • 401(k) with employer match
  • 403(b)
  • Tuition reimbursement program
  • Referral bonus program


George Junior Republic and Affiliates is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin or veteran status. Women are encouraged to apply.