ZipRecruiter

Log In

1

Client Experience Coordinator Jobs in Decatur, GA

Skin Pharm

Client Coordinator

Atlanta, GA · On-site

$17.50 - $23.50/hr

Client Coordinator Department: Admin Employment Type: Full Time Location: Atlanta, GA Description ... You'll facilitate all aspects of the Skin Pharm experience for our patients, both existing and new!

Dogtopia of Brookhaven

Front Desk Agent

Atlanta, GA · On-site

$14 - $17.75/hr

Dogtopia, the industry leader in dog daycare, boarding, and spa services, is looking for a Front Desk Sales & Client Experience Coordinator - someone who is more than just a friendly face. This role ...

Dogtopia

Front Desk Associate

Atlanta, GA

$13.50 - $17.25/hr

Dogtopia, the industry leader in dog daycare, boarding, and spa services, is looking for a Front Desk Sales & Client Experience Coordinator - someone who is more than just a friendly face. This role ...

Hylant

Client Market Analyst

Atlanta, GA

The Client Market Analyst will enhance the client experience by providing support to the internal ... Building and maintaining Carrier/Administrator contact relationships, including coordinating ...

Dogtopia

Front Desk Associate

Atlanta, GA · On-site

$13.75 - $17.75/hr

Dogtopia, the industry leader in dog daycare, boarding, and spa services, is looking for a Front Desk Sales & Client Experience Coordinator - someone who is more than just a friendly face. This role ...

Dogtopia of Sandy Springs

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Dogtopia, the industry leader in dog daycare, boarding, and spa services, is looking for a Front Desk Sales & Client Experience Coordinator - someone who is more than just a friendly face. This role ...

Dogtopia

Front Desk Associate

Atlanta, GA · On-site

$13.50 - $17.25/hr

Dogtopia, the industry leader in dog daycare, boarding, and spa services, is looking for a Front Desk Sales & Client Experience Coordinator - someone who is more than just a friendly face. This role ...

Zelis

Client Solutions Consultant

Atlanta, GA · On-site

A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers ... the client, coordinating with internal stakeholders to gather inputs and respond effectively to ...

next page

Showing results 1-20

All JobsClient Experience JobsClient Experience Coordinator JobsClient Experience Coordinator Jobs in Decatur, GA

Client Experience Coordinator information

See Decatur, GA salary details

$14

$20

$28

How much do client experience coordinator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client experience coordinator in Decatur, GA is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.98 per hour, depending on experience, location, and employer.

What does a Client Experience Coordinator do?

A Client Experience Coordinator is responsible for ensuring that clients have a positive and seamless experience when interacting with a company. They serve as a primary point of contact for clients, addressing inquiries, resolving issues, and coordinating communication between clients and internal teams. Their role often includes managing client accounts, organizing meetings or events, and gathering feedback to improve services. Ultimately, they help foster strong client relationships and ensure client satisfaction throughout the engagement process.

How does a Client Experience Coordinator typically collaborate with other departments to enhance client satisfaction?

A Client Experience Coordinator often works closely with teams such as sales, customer support, and operations to address client needs and resolve issues efficiently. They serve as a bridge between clients and internal departments, ensuring feedback and concerns are communicated clearly and actionable steps are taken. Regular cross-functional meetings and updates help the coordinator stay informed about ongoing projects and potential pain points, allowing them to proactively improve the overall client experience. This collaboration is key to identifying opportunities for service improvements and maintaining high client satisfaction levels.

What are the key skills and qualifications needed to thrive as a Client Experience Coordinator, and why are they important?

To thrive as a Client Experience Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or hospitality, often supported by a relevant degree or equivalent work history. Familiarity with customer relationship management (CRM) software, scheduling tools, and communication platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and a proactive attitude make someone stand out in this position. These skills ensure seamless client interactions, efficient resolution of issues, and positive long-term relationships that drive business success.

What is the difference between Client Experience Coordinator vs Customer Service Representative?

AspectClient Experience CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, online support channels
Employer & Industry UsageUsed in corporate, healthcare, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles in client relations and experience managementSeeking direct customer support roles

The main difference is that a Client Experience Coordinator focuses on managing and improving the overall client experience, often involving strategic planning and coordination. In contrast, a Customer Service Representative primarily handles direct customer inquiries and support. Both roles require strong communication skills, but the Coordinator role typically involves a broader scope of client relationship management and may require more specialized credentials.

What are popular job titles related to Client Experience Coordinator jobs in Decatur, GA? For Client Experience Coordinator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Client Experience Coordinator jobs in Decatur, GA look for? The top searched job categories for Client Experience Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Client Experience Coordinator jobs? Cities near Decatur, GA with the most Client Experience Coordinator job openings:
Client Experience Coordinator jobs near you
Infographic showing various Client Experience Coordinator job openings in Decatur, GA as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $42,852 per year, or $20.6 per hour.
Client Intake Coordinator

Client Intake Coordinator

Serenity Mental Health Centers

Alpharetta, GA • On-site

$17.50 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Client Intake Coordinator

Employment Type: Full-Time

At Serenity, the Client Intake Coordinator is where first impressions become committed next steps — and we need someone who knows how to make that happen. You'll be the first voice clients hear, and your job isn't just to inform them, it's to inspire them to take action. This role sits at the intersection of people skills and performance, and we're looking for someone who is energized by both. If you've worked in sales, quota-driven environments, or roles where your numbers told the story, this is your next move.

You'll guide clients through the intake process, overcome objections, and consistently convert initial conversations into meaningful commitments. We provide full training on our programs — you bring the drive, the resilience, and the closer's mindset.

What You'll Do

  • Own the first interaction with every prospective client — make it count by delivering a confident, compelling introduction to our programs
  • Drive client commitment by clearly communicating value, addressing objections head-on, and guiding each conversation toward a decisive next step
  • Meet and exceed individual sales-oriented KPIs including conversion rates, follow-up completion, and client progression metrics
  • Maintain a full pipeline of prospective clients, following up with urgency and consistency to keep momentum from going cold
  • Gather and document client information accurately to set the internal team up for a seamless handoff
  • Track your own performance, identify gaps, and proactively adjust your approach to hit your numbers
  • Collaborate with internal teams to ensure a smooth, high-quality client experience from intake through program start

What We're Looking For

  • 2+ years of experience in a sales, sales-adjacent, or performance-driven customer-facing role — retail sales, inside sales, appointment setting, or client development strongly preferred
  • A proven track record of hitting and exceeding quotas, conversion targets, or performance benchmarks — we want to hear about your numbers
  • You treat rejection as data, not defeat — you course-correct quickly, stay persistent, and never let a "not yet" become a dead end
  • Strong consultative communication skills — you ask the right questions, listen with intent, and know how to guide someone toward a confident decision
  • Self-motivated and competitive by nature — you don't need to be pushed to perform, you hold yourself accountable
  • Some leadership experience or clear upward trajectory — assistant managers, team leads, and top performers from previous roles are strongly encouraged to apply

Pay & Benefits

  • Competitive pay based on experience and performance
  • 90% employer-paid medical, dental, and vision insurance
  • 401(k) retirement plan
  • 10 PTO days (15 after the first year) + 10 paid holidays
  • Clear, merit-based growth opportunities as Serenity continues to expand — strong performers move up here

Schedule

  • Three 13-hour shifts per week

About Serenity

Serenity is a growing organization focused on providing structured programs that make a real impact on our clients' lives. We're a performance-driven team that holds itself to a high standard — and we reward the people who do the same. If you're motivated by metrics, energized by a good challenge, and want a role where your effort directly shapes your results and your career, this is the place for you.

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.