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Client Director Jobs in Philadelphia, PA (NOW HIRING)

Defines priorities for site, area and function planning as part of a one-time client engagement or ... Draws upon the analysis of others and makes recommendations that have a direct impact on the ...

... Director of Client Services/ Head of Client Services to lead, develop, and scale our client-facing teams across the United States. This isn't a traditional customer service leadership role. It ...

Director, Client Support

Horsham, PA · On-site

$135K - $165K/yr

The Director, Client Support leads a global group of people leaders responsible for the Client Support organization, including Client Service Managers and their Client Support Specialist teams ...

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Client Director information

See Philadelphia, PA salary details

$24.2K

$108.8K

$179.1K

How much do client director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client director in Philadelphia, PA is $108,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $152,400.00 per year, depending on experience, location, and employer.

What is a client director?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

How does a client director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What are the key skills and qualifications needed to thrive as a client director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the most commonly searched types of Client jobs in Philadelphia, PA?

The most popular types of Client jobs in Philadelphia, PA are:

What are popular job titles related to Client Director jobs in Philadelphia, PA?

For Client Director jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Client Director jobs in Philadelphia, PA look for?

The top searched job categories for Client Director jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Client Director jobs?

Cities near Philadelphia, PA with the most Client Director job openings:

Client Consulting Director

CBRE

Philadelphia, PA • On-site

Full-time

Re-posted 24 days ago


CBRE rating

8.1

Company rating: 8.1 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

110th of 500 rated business services


Job description

About The Role
The purpose of this position is to lead the achievement of strategic goals and deliverables for a client or set of clients in the area of real estate strategy within a geographic area (e.g. National, Region, and/or Global).
What You'll Do
Establishes performance objectives and deliverables related to the achievement of line of business's goals and objectives for a client or clients. May write or assist in writing RFP (Requests For Proposals) responses and executing on those proposals.
Develops, implements and maintains key processes to be followed by a function(s). Defines priorities for site, area and function planning as part of a one-time client engagement or as part of an on-going client relationship.
Coordinates with the line of business platform; i.e., subject area, geographic resources and experts able to support the needs of line of business's clients.
Manages and achieves financial, operational and other measures as defined in deliverables and/or KPI's (Key Performance Indicators) established for the client or clients as part of a one-time client engagement or as part of an on-going client relationship.
May collaborate with other line of business team members to forecast and develop annual real estate plans and implement strategies for achieving savings and cost avoidance goals as part of a one-time client engagement or as part of an on-going client relationship.
May conduct periodic interviews of business unit and other client leaders to identify future business direction related to growth, labor, market changes and other issues that could impact real estate requirements or provide insights relative to strategic and/or optimization-focused initiatives as required.
Develops 5-year real estate plans as required.
May develop benchmarks for the client's real estate portfolio to identify trends, risks, and opportunities.
What You'll Need
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree (BA/BS) from four-year college or university. Masters degree in Business, Economics, Urban Studies, or related program or MBA preferred. Minimum of 8 years of business consulting and real estate experience is required.
Real estate license (Pennsylvania) Preferred
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
Proficient use of Microsoft Office Suite Products.
Highly collaborative in a team environment
Demonstrated leadership and management skills.
Proven record of providing excellent internal and external customer service
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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About CBRE

Sourced by ZipRecruiter

The real estate industry is undergoing significant and exciting change, increasingly driven by data and technology. At CBRE, the world's premier commercial real estate services company, we empower teams to take ownership over that technology and shape it, offering both nimble, research-driven product design and the resources of a Fortune 500 business. We approach culture with intention, valuing camaraderie, collaboration, inclusivity and a healthy work/life balance. The user experience team is passionate about the quality, usability, and simplicity of the experiences we create. Individuals in these roles gather these key user insights, and then use them to inspire and inform product strategy and design solutions. We partner closely with each other, engineering, and product management to create innovative, usable, great-looking products.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1906

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