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Client Director Jobs in Anderson, IN (NOW HIRING)

Direct, professional communication style. * Calm and solution-oriented approach during client escalations. * High degree of ownership and accountability. * Ability to balance customer satisfaction ...

Direct, professional communication style. * Calm and solution-oriented approach during client escalations. * High degree of ownership and accountability. * Ability to balance customer satisfaction ...

Director of MEP

Indianapolis, IN · Hybrid

$160K - $185K/yr

Director, MEP Location: Indianapolis, IN Hire Type: Direct Hire Compensation: $160k - $185k (Based ... This is a strategic leadership position responsible for driving business growth, developing client ...

Regardless of location, onsite time and periodic travel for things like client meetings, collab ... The Account Director is seen by clients as an equal peer and collaborative partner that provides ...

Showing results 21-40

Client Director information

See Anderson, IN salary details

$20.8K

$93.4K

$153.8K

How much do client director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client director in Anderson, IN is $93,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,100.00 and $130,800.00 per year, depending on experience, location, and employer.

What is a client director?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

How does a client director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What are the key skills and qualifications needed to thrive as a client director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the most commonly searched types of Client jobs in Anderson, IN?

The most popular types of Client jobs in Anderson, IN are:

What job categories do people searching Client Director jobs in Anderson, IN look for?

The top searched job categories for Client Director jobs in Anderson, IN are:

What cities near Anderson, IN are hiring for Client Director jobs?

Cities near Anderson, IN with the most Client Director job openings:

Infographic showing various Client Director job openings in Anderson, IN as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $93,411 per year, or $44.9 per hour.

Manager Client Account Management

FlexTG

Indianapolis, IN • Hybrid

$85K - $95K/yr

Full-time

Re-posted 7 days ago


Job description

Description

Lead Client Success. Drive Strategy. Build High-Performing Teams.

Manager, Client Account Management

Location: United States (Remote/Hybrid)

Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the office four days per week. Employees residing outside of that radius may work remotely.

Compensation: $85,000 - $95,000 annual base salary, plus eligibility for quarterly and annual bonus plans based on individual and company performance.

Work Authorization: Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.

At FlexTG, we help organizations across the country simplify technology management through industry-leading Managed Print Services and business solutions. As the nation's largest brand-neutral MPS provider, we combine innovative technology, exceptional service, and a people-first culture to deliver outstanding results for our customers.

We're looking for a strategic, data-driven leader to oversee a team of Client Account Managers responsible for client retention, satisfaction, growth, and operational excellence. This is more than a people leadership role—it's an opportunity to shape client strategy, coach a high-performing team, and influence business outcomes across a national customer portfolio.

If you're a leader who enjoys developing talent, solving complex business challenges, using data to drive decisions, and building scalable processes, we'd love to meet you.

What You'll Do

  • Lead, coach, and develop a team of Client Account Managers.
  • Drive client retention, satisfaction, profitability, and growth across a diverse portfolio of accounts.
  • Establish performance expectations and use metrics, dashboards, and reporting to measure success.
  • Serve as an escalation point for strategic client issues and account risk.
  • Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify opportunities and mitigate risk.
  • Partner with Sales, Service, Operations, Billing, and other cross-functional teams to deliver exceptional client experiences.
  • Participate in Quarterly Business Reviews (QBRs), executive client meetings, and strategic planning discussions.
  • Improve operational consistency through process development, documentation, and accountability.
  • Train and onboard new Client Account Managers while fostering a culture of continuous improvement and collaboration.

What Makes Someone Successful in This Role

  • Passion for coaching and developing high-performing teams.
  • Strong operational mindset with a focus on process improvement and accountability.
  • Ability to use data and metrics to drive business decisions.
  • Executive presence and credibility with senior client stakeholders.
  • Direct, professional communication style.
  • Calm and solution-oriented approach during client escalations.
  • High degree of ownership and accountability.
  • Ability to balance customer satisfaction, business performance, and team development.

Required Qualifications

  • Bachelor's degree or equivalent combination of education and experience.
  • 5+ years of experience in account management, customer success, client services, or a related client-facing field.
  • 3+ years of leadership experience managing or coaching client-facing professionals.
  • Experience managing enterprise or strategic customer relationships.
  • Advanced Microsoft Excel skills.
  • Experience using CRM platforms and reporting tools.
  • Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client presentations.
  • Experience reviewing contracts, renewals, profitability trends, or client retention risks.
  • Strong analytical, communication, and problem-solving skills.
  • Must be authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications

  • Managed Print Services, Managed Services, SaaS, Healthcare Services, Technology Services, Telecom, or Customer Success leadership experience.
  • Experience managing account managers, customer success managers, or similar client-facing teams.
  • Power BI experience.
  • ServiceNow exposure.
  • Experience supporting healthcare or other highly regulated industries.
  • Familiarity with contract management, renewals, profitability analysis, and account growth strategies.
  • Experience presenting to executive-level stakeholders and leading strategic client discussions.

Why FlexTG?

  • Join the nation's largest brand-neutral Managed Print Services provider.
  • Lead a team that directly impacts customer retention, growth, and satisfaction.
  • Influence strategy and drive meaningful business results.
  • Grow your leadership career in a dynamic, fast-paced environment.
  • Collaborate with talented professionals committed to delivering exceptional customer outcomes.
  • Be part of a people-first culture that values innovation, accountability, and continuous improvement.

The Ideal Candidate

The ideal candidate is a strategic leader who can effectively balance people leadership and business performance. They are comfortable using metrics to drive decisions, coaching others to reach their potential, managing account risk, and building strong executive-level client relationships.

They bring a high level of ownership, thrive in a fast-paced environment, and know how to create structure, drive accountability, and lead a high-performing client management organization that delivers measurable results. This leader is as comfortable reviewing dashboards and forecasting renewals as they are coaching team members and leading executive client conversations.

Equal Employment Opportunity

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information, pregnancy, protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state, or local laws.