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Client Director Jobs in Alabama (NOW HIRING)

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$21.8K

$97.7K

$160.9K

How much do client director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client director in Alabama is $97,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $136,900.00 per year, depending on experience, location, and employer.

What do client directors do?

A client director is responsible for managing relationships with key clients, ensuring their needs are met, and overseeing account strategies. They coordinate with internal teams, develop business opportunities, and aim to retain and grow client accounts through effective communication and service delivery.

What is a client director?

Client Directors are senior professionals responsible for managing and nurturing relationships with key clients or accounts within an organization. They serve as the main point of contact for clients, ensuring their needs are met, overseeing the delivery of services or products, and identifying opportunities for growth. Client Directors often lead account teams, develop strategic plans, and work closely with both clients and internal stakeholders to achieve business objectives. Their role is vital in maintaining client satisfaction and driving long-term partnerships.

How does a client director typically collaborate with internal teams to ensure client satisfaction?

A Client Director acts as a vital liaison between clients and the company's internal teams, such as sales, marketing, product development, and customer support. They coordinate regular meetings to communicate client needs, set expectations, and align project deliverables. By fostering open communication and facilitating cross-functional teamwork, Client Directors help resolve issues quickly and ensure that all teams are working toward the client’s goals. This collaborative approach not only enhances client satisfaction but also drives long-term business growth.

What is the difference between Client Director vs Account Manager?

AspectClient DirectorAccount Manager
Primary RoleOversees client relationships at a strategic level, manages key accounts, and develops long-term growth strategies.Manages day-to-day client interactions, ensures service delivery, and maintains client satisfaction.
CredentialsTypically requires extensive experience in client management, strong communication skills, and industry knowledge.Requires customer service skills, industry understanding, and often relevant certifications or training.
Work EnvironmentCorporate offices, client meetings, strategic planning sessions.Client sites, service delivery meetings, regular communication channels.

While both roles focus on client relationships, the Client Director handles strategic, high-level account growth, whereas the Account Manager focuses on daily client service and satisfaction. The Client Director often works with senior clients and develops long-term strategies, making their role more senior and strategic in nature.

What are the key skills and qualifications needed to thrive as a client director, and why are they important?

To thrive as a Client Director, you need expertise in account management, strategic planning, and a proven track record in client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and industry-specific platforms is typically required. Outstanding communication, leadership, and negotiation skills help build trust and deliver value to clients. These abilities are crucial for driving client satisfaction, business growth, and long-term partnerships.
What are the most commonly searched types of Client jobs in Alabama? The most popular types of Client jobs in Alabama are:
What are popular job titles related to Client Director jobs in Alabama? For Client Director jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Client Director jobs in Alabama look for? The top searched job categories for Client Director jobs in Alabama are:
What cities in Alabama are hiring for Client Director jobs? Cities in Alabama with the most Client Director job openings:
Client Director jobs near you
Infographic showing various Client Director job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $97,708 per year, or $47 per hour.

Director of National Strategic Client Services- Employee Benefits

Insurance Office of America

Mobile, AL

Full-time

Medical, Retirement

Posted 8 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 303 rated insurance

Job description

Description

Job Description:

Title: Director of National Strategic Client Services – Employee Benefits  

Work Mode: Remote, with some required travel (Eastern Time Zone Only) | Location/Supporting: Longwood, FL | Requirement/Experience: Level-Funded and Self-Funded Plans 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for leading IOA’s national strategic client service initiatives for complex and high-value Employee Benefits accounts. This role serves as the strategic leader across designated national accounts, partnering closely with Producers, Account Executives, Account Managers, and operational leadership to deliver consultative, data-driven solutions that improve client outcomes, support retention, and drive organic growth. The Director of National Strategic Client Services provides strategic guidance, operational leadership, and subject matter expertise while helping to enhance IOA’s national client advisory model and service capabilities. 

 
Key Responsibilities: 

  • National Account Strategy: Serve as the strategic lead for assigned national accounts, aligning client objectives, financial performance, and long-term benefits strategies with business goals. 

  • Strategic Planning: Develop and execute multi-year benefits strategies, including plan design, funding optimization, vendor management, and renewal planning. 

  • Consultative Client Leadership: Provide advanced consulting on self-funded and partially self-funded plans, stop-loss strategies, pharmacy programs, benchmarking, financial modeling, and compliance considerations. 

  • Renewal & Vendor Management: Lead complex renewals, RFPs, vendor evaluations, and negotiations to achieve optimal financial and service outcomes. 

  • Client Insights & Reporting: Deliver data-driven analysis, strategic recommendations, and executive-level presentations that support informed decision-making and improved program performance. 

  • Business Growth: Partner with Producers on new business pursuits, finalist presentations, strategic proposals, and account expansion opportunities. 

  • Operational Leadership: Collaborate with operational and practice leadership to refine service models, improve delivery standards, and support scalable growth. 

  • Account Team Management: Direct and support Account Executives, Account Managers, and service teams, ensuring accountability, role clarity, and consistent execution standards. 

  • Performance Monitoring: Review account performance, retention, growth opportunities, and client outcomes with leadership to support strategic planning and continuous improvement. 

  • Process Improvement: Identify and implement best practices, standardization opportunities, reporting enhancements, and service delivery improvements across national accounts. 

  • Team Development: Mentor, coach, and support professional development of Account Executives, Account Managers, and service team members. 

  • Stakeholder Collaboration: Partner with Producers, consultants, operational teams, carrier partners, and senior leadership to align resources and ensure exceptional client experiences. 

  • Compliance & Risk Management: Ensure accuracy, documentation standards, regulatory compliance, and risk management practices across assigned accounts. 

  • Relationship Building: Develop and maintain positive, productive two-way relationships with IOA leadership, peers, co-workers, and employees. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 8+ years of Employee Benefits or insurance industry experience 

  • All required active licensing 

  • Strong expertise with self-funded, partially self-funded, and complex national account strategies 

  • Proven consultative sales, client advisory, and executive presentation experience 

  • Exceptional leadership, relationship management, and team development skills 

  • Strong analytical, financial modeling, and strategic problem-solving capabilities 

  • Excellent organizational, delegation, and decision-making skills 

  • Outstanding verbal and written communication skills 

  • Ability to manage complex client relationships and high-volume work with accuracy 

  • Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint) 

  • Exceptional personal character, professionalism, and integrity 

  • High School Diploma (or equivalent); Bachelor’s degree preferred 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 195K-215K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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