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Client Development Manager Jobs in Whitby, ON (NOW HIRING)

Mlse

Manager, Partnership Development

Toronto, ON · On-site

The successful candidate will combine strong business development instincts, strategic marketing ... Manage client expectations honestly and with integrity. * Provide thought leadership to partners ...

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Client Development Manager information

What does a client development manager do?

A client development manager is responsible for building and maintaining relationships with clients to drive business growth. They identify client needs, develop strategies to meet those needs, and coordinate with sales and marketing teams. Strong communication, negotiation skills, and knowledge of CRM tools are essential for success in this role.

How does a Client Development Manager typically collaborate with sales and account management teams?

A Client Development Manager works closely with both sales and account management teams to identify growth opportunities, ensure client satisfaction, and drive revenue. They often participate in joint meetings to strategize on expanding existing accounts and addressing client needs. Regular communication and coordination are key, as the role bridges the gap between acquiring new business and nurturing long-term client relationships. This collaborative approach helps align organizational goals and deliver comprehensive solutions to clients.

What are the key skills and qualifications needed to thrive as a Client Development Manager, and why are they important?

To thrive as a Client Development Manager, you need strong sales acumen, relationship-building skills, and experience in account management, often supported by a degree in business or a related field. Familiarity with CRM software, data analysis tools, and sales automation platforms is typically required. Exceptional communication, negotiation, and problem-solving abilities set standout professionals apart in this role. These skills are crucial for building lasting client partnerships, driving revenue growth, and ensuring client satisfaction in a competitive market.

Is being a BDM a stressful job?

Being a Client Development Manager can be stressful due to targets for client acquisition, maintaining relationships, and meeting sales goals. The role often involves managing multiple accounts and working under deadlines, which can contribute to pressure. However, stress levels vary based on individual skills, company culture, and workload management.

What is the difference between Client Development Manager vs Business Development Executive?

AspectClient Development ManagerBusiness Development Executive
Primary FocusMaintaining and expanding existing client relationshipsIdentifying and acquiring new clients
Required SkillsRelationship management, negotiation, account managementLead generation, sales pitching, prospecting
Work EnvironmentClient meetings, account reviews, ongoing client supportNetworking events, cold calls, sales presentations
Industry UsageCommon in consulting, tech, financeCommon in sales, marketing, tech startups

The Client Development Manager primarily focuses on nurturing existing client relationships and ensuring client satisfaction, while the Business Development Executive concentrates on generating new business opportunities. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and objectives.

Is BDM higher than sales manager?

A Client Development Manager (BDM) typically focuses on building strategic relationships and expanding business opportunities, while a sales manager oversees sales teams and targets. The hierarchy depends on the company's structure, but often a BDM is considered a senior or specialized role that may report to or work alongside sales managers, who are more directly involved in sales targets and team management.

How much do customer development managers make?

Customer Development Managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, location, and industry. Salaries can increase with additional skills such as CRM tools, data analysis, and client relationship management, as well as certifications like Certified Professional Sales Leader (CPSL).
What job categories do people searching Client Development Manager jobs in Whitby, ON look for? The top searched job categories for Client Development Manager jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for Client Development Manager jobs? Cities near Whitby, ON with the most Client Development Manager job openings:
Client Development Manager jobs near you
Business Development Manager - Merix - GTA North

Business Development Manager - Merix - GTA North

MCAP

Toronto, ON • Remote

Other

Posted 6 days ago

Job description

As a Business Development Manager at MCAP, you will be responsible for identifying, developing, and securing new business opportunities to drive revenue growth and expand market presence. You will leverage tools like Microsoft 365 and Salesforce to manage client relationships, track performance, and collaborate across departments. This role requires a strategic thinker with a strong sales acumen, excellent communication skills, and a passion for building long-term partnerships. The Business Development Manager will be accountable for annual achievement of specific targets set at the beginning of each fiscal year. The primary focus is on funded volume with additional secondary targets based on other business unit priorities as set by the VP, Sales (i.e. Funding Ratios).

This role will work primarily out of a remote home office with travel required to broker offices and industry events. BDMs must possess a valid driver's license at all times.

Relationship Management - Retain, Grow, & Acquire

  • Cultivate meaningful broker relationships through proactive support and communication
  • Cross-functional Collaboration: Work closely with marketing, product, and operations teams to align business development efforts with company objectives
  • Create awareness of MERIX products with Mortgage Brokers by:
  • Increase results with existing MERIX Mortgage Brokers
  • Identify new/potential Brokers/Brokerages
  • Engage brokers with professionalism and strategic dialogue focused on market trends and business opportunities
  • The use of agendas for scheduled meetings, accompanied with broker score card and co-agent reporting
  • 10 - 12 meetings per week are required in this role with a mix of face-to-face and virtual

Marketing

  • Design and execute territory-specific marketing initiatives tailored to local broker needs, market dynamics, and MERIX priorities
  • Share relevant insights such as local housing trends, rate movement impacts, and "MERIX Did You Know?" updates to position MERIX as a strategic partner
  • Leverage Salesforce to track broker engagement, log outreach activities, and share timely, personalized updates.
  • Represent MERIX at local industry events, networking sessions, and broker-hosted functions to build visibility and trust
  • Support brand presence at tradeshows by engaging attendees

Planning

  • Develop an annual strategic territory and account plan
  • Create a touch-point strategy to organize work week, meetings and presentations
  • Identify the Broker's business style and personal attributes in order to foster a strong working relationship with MERIX
  • Follow up on leads in a timely manner in order to capitalize on the opportunity to increase our customer base

Reporting and Administration

  • Update and maintain all broker information within Salesforce
  • Complete full Know Your Client (KYC) profiles for all Submission Agents within Salesforce
  • Assist in registration and changes of MERIX Broker/Brokerage profiles
  • Log all daily activity in Salesforce - maintaining minimum levels
  • Manage monthly expenses prudently to assist in growth of the business

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