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Client Customer Success Manager Jobs (NOW HIRING)

Symmetrio

Customer Success Manager

Denver, CO · On-site

$150 - $200/hr

Our client partners with leading cancer centers and health systems to improve clinical decision ... The Customer Success Manager will serve as the primary strategic partner for a portfolio of ...

Pavago

Customer Success Manager

Client Business Hours, with flexibility for client calls, QBRs, and escalations About the Role At Pavago, we're hiring a Customer Success Manager (CSM) / Account Manager for one of our clients to own ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site

Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

Harmonic

Customer Success Manager

$90K - $100K/yr

Customer Success Manager A Customer Success Manager (CSM) is a professional who is responsible for ... Establish clear client retention goals * Process milestones for the clients and employees to work ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

LNS Research

Customer Success Manager

Our Customer Success Manager will own client engagement, utilization, and value realization, ensuring clients fully leverage LNS Research through structured engagement tied to business outcomes. You ...

StarTech.com

Customer Success Manager

Seattle, WA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · On-site

$60 - $80/hr

Customer Success Manager Location Scottsdale Employment Type Full time Location Type On-site ... Building and maintaining client relationships Providing support and assistance throughout the ...

StarTech.com

Customer Success Manager

FL · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Twilio

Customer Success Manager

Required: * 2+ years managing enterprise customers with portfolios of $200k+ ACV per client * 3+ ... success. * Proven ability to build and sustain relationships with stakeholders across all levels ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Keeper Security

Customer Success Manager

Chicago, IL · On-site

As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions. * Thrive in a ...

Equifax

Customer Success Manager

Customer Success Manager Equifax is where you can power your possible. If you want to achieve your ... Manage client renewal negotiations and contract extension processes * Conduct frequent client and ...

CSC

Customer Success Manager

Wilmington, DE · On-site

Customer Success Manager (West Coast) Hybrid Work Model (3 days onsite, 2 days remote)Location ... This position requires extensive client contact, including some face-to-face meetings, and the ...

Metroll

Customer Success Manager

Fontana, CA · On-site

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience ... Client-facing and teamwork abilities * Microsoft Office knowledge (Excel, Word, Outlook) Employment ...

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Client Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do client customer success manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for client customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a client customer success manager do?

A client customer success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often collaborate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication, problem-solving skills, and a focus on customer experience.

What cities are hiring for Client Customer Success Manager jobs?

Cities with the most Client Customer Success Manager job openings:

What states have the most Client Customer Success Manager jobs?

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What are popular job titles related to Client Customer Success Manager jobs?

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Infographic showing various Client Customer Success Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Denver, CO • On-site

Symmetrio
See more jobs at Symmetrioexternal

$150 - $200/hr

Other

Re-posted 3 days ago

Job description

Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our client partners with leading cancer centers and health systems to improve clinical decision-making, streamline oncology workflows, and enhance patient outcomes.

As the organization continues its rapid growth, they are seeking an experienced Customer Success Manager to build strategic relationships with healthcare clients and ensure they realize maximum value from the platform.

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer adoption, satisfaction, retention, and long-term success by developing trusted relationships with executive, clinical, operational, and IT stakeholders.

The ideal candidate combines healthcare technology experience with exceptional relationship management skills and understands the complexities of clinical workflows. This is a highly visible position that works cross-functionally with Sales, Clinical, Product Management, Engineering, and Support to ensure customers achieve measurable clinical and operational outcomes.

This position is based in the Denver area and requires approximately 40% travel throughout the United States.

Responsibilities
  • Serve as the primary relationship owner for assigned health system and oncology practice customers.
  • Develop trusted partnerships with executive, clinical, operational, and technical stakeholders.
  • Drive customer adoption through proactive engagement, workflow optimization, and best practice recommendations.
  • Monitor customer health metrics, utilization, and success milestones to maximize long-term retention.
  • Lead executive business reviews and communicate measurable value, ROI, and strategic recommendations.
  • Identify customer risks early and coordinate internal resources to ensure successful resolution.
  • Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for customer needs.
  • Gather customer feedback and translate insights into product enhancement opportunities.
  • Identify expansion opportunities within existing accounts while supporting renewals and long-term growth.
  • Develop strategic success plans with measurable objectives for each customer.
  • Represent the organization at customer meetings, conferences, and industry events.
  • Bachelor's degree required; clinical degree preferred (RN, Radiation Therapist, Medical Dosimetrist, Medical Physicist, or related healthcare discipline).
  • 7+ years of experience in Customer Success, Strategic Account Management, Clinical Consulting, Healthcare IT, or Client Services.
  • Experience supporting enterprise healthcare software, SaaS platforms, clinical applications, or healthcare technology solutions.
  • Strong understanding of oncology or complex healthcare workflows is highly preferred.
  • Demonstrated success managing executive-level customer relationships within hospitals, health systems, or physician organizations.
  • Excellent communication, presentation, and relationship-building skills.
  • Proven ability to manage multiple enterprise customer engagements simultaneously.
  • Experience interpreting customer utilization metrics and driving adoption strategies.
  • Ability to collaborate effectively across commercial, clinical, product, and technical organizations.
  • Willingness to travel approximately 40%

Preferred Experience

    • Oncology software, oncology operations, radiation oncology, or cancer center experience.
    • Clinical workflow optimization or healthcare consulting.
    • Enterprise SaaS customer success methodologies.
    • EHR integration and healthcare interoperability experience.
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