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Client Customer Success Manager Jobs in Oregon (NOW HIRING)

NICE

Customer Success Manager

OR · On-site +1

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...

Nuvem

Customer Success Manager

OR · On-site +1

Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health ... Own a portfolio of customers and ensure delivery of measurable outcomes aligned to each client ...

InvoiceCloud

Customer Success Manager

OR · On-site +1

Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group ... Understands each client's business model, goals, adoption trends, and operational workflows to ...

Epiq

Customer Success Manager

Portland, OR · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

Lone Wolf Technologies

Customer Success Manager

OR · On-site +1

$75K - $85K/yr

As a Customer Success Manager at Lone Wolf, you will own the ongoing success of a portfolio of customers and help them achieve meaningful business outcomes through our solutions. You will serve as a ...

Ping Identity

Customer Success Manager

OR · On-site +1

$76K - $95K/yr

Qualifications To be a successful Customer Success Manager, you should have: * A minimum of 4 years of related experience in Customer Success / Experience. * Experience in consulting and ...

Typeform

Customer Success Manager

OR · On-site +1

About the Role As a Customer Success Manager, you will be primarily responsible for partnering with ... Introduce new opportunities to expand usage and optimize client experiences * Use internal tools to ...

Elite Technology

Customer Success Manager

OR · On-site +1

$112K - $125K/yr

Position Overview The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level ...

Lifted

Customer Success Manager

OR · On-site +1

We're seeking a dynamic Enterprise Customer Success Manager to partner with customers and help them ... Excellent communication skills, experience leading client meetings, QBRs, product trainings

Trimble

Customer Success Manager

Lake Oswego, OR

$53K - $73K/yr

Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative, proactive Customer ...

Autodesk

Customer Success Manager

Portland, OR · On-site

We are seeking a Customer Success Manager who will be a strategic post-sale partner across the Autodesk Operations Solutions portfolio, helping customers achieve measurable business outcomes ...

Autodesk, Inc.

Customer Success Manager

Portland, OR · On-site

We are seeking a Customer Success Manager who will be a strategic post-sale partner across the Autodesk Operations Solutions portfolio, helping customers achieve measurable business outcomes ...

Autodesk

Customer Success Manager

Portland, OR

We are seeking a Customer Success Manager who will be a strategic post-sale partner across the Autodesk Operations Solutions portfolio, helping customers achieve measurable business outcomes ...

Cleo

Customer Success Manager

Salem, OR · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Autodesk, Inc.

Customer Success Manager

Portland, OR · On-site

We are seeking a Customer Success Manager who will be a strategic post-sale partner across the Autodesk Operations Solutions portfolio, helping customers achieve measurable business outcomes ...

Symbotic

Customer Success Manager

OR · On-site +1

Candidate must have a valid driver's license and the ability to drive and/or fly to client and ... The role requires working on customer sites, including active automation installations and ...

Salesloft

Senior Customer Success Manager

OR · On-site +1

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals.

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All JobsClient Customer Success JobsClient Customer Success Manager JobsClient Customer Success Manager Jobs in Oregon

Client Customer Success Manager information

What does a client customer success manager do?

A client customer success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often collaborate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication, problem-solving skills, and a focus on customer experience.

What cities in Oregon are hiring for Client Customer Success Manager jobs?

Cities in Oregon with the most Client Customer Success Manager job openings:

Infographic showing various Client Customer Success Manager job openings in Oregon as of June 2026, with employment types broken down into 1% As Needed, 70% Full Time, 28% Part Time, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Success Manager

OR • On-site, Remote

NICE
See more jobs at NICEexternal

Full-time

Re-posted 10 days ago

Job description

So, what's the role all about? 

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer's reoccurring revenue, & create loyal promoters driving additional business.Performance in the role is measured by retention, growth of contract values, while ensuring assigned cloud accounts become willing references for prospect customers. 

How will you make an impact? 

  • Act as the single point of ownership for customer success across assigned accounts, coordinating NiCE CX resources as needed to deliver outcomes 
  • Develop and maintain strong, productive relationships with customers, holding regular success reviews to understand their contact centre operations, business goals, and success criteria 
  • Negotiating contract renewals and maintaining high revenue retention rates 
  • Gain a deep understanding of each customer's environment, identify success gaps and opportunities, and propose solutions that accelerate adoption and business impact 
  • Identifying expansion opportunities by having a deep understanding of the customer's business operations and applying our solutions to provide business impact 
  • Proactively manage customer health, risks, and escalations, ensuring a consistently positive customer experience 
  • Performing periodic Business Reviews 
  • Acting as a strong customer advocate, while maintaining business priorities 
  • Engaging and communicating effectively with senior leaders both internally and externally 
  • Generating & maintaining account health dashboards 
  • Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities and success plans 
  • Contribute to high customer satisfaction and Net Promoter Scores (NPS) across the assigned portfolio 

Have you got what it takes? 

  • Strong background in Workforce Engagement, Quality Management and Contact Centers 
  • 3+ years experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager in the Cloud ecosystem 
  • Ability to engage in technical dialogue with customers and internal audiences 
  • 3+ years working within hosted or Software as a Service business-model 
  • Bachelor's degree or equivalent experience preferred 
  • Experience in managing the business aspects for a range of customer tiers, as well as communicating customer initiatives internally with Executive leadership 
  • Demonstrated experience in a fast-paced environment and meeting customer time constraints 
  • Experience working with Gainsight, and Salesforce 

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