$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
Customer Success Associate
Madison, WI · On-site
$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
Customer Success Associate
Madison, WI · On-site
$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
Customer Success Associate
Madison, WI · On-site
$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
Customer Success Associate
Madison, WI · On-site
$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
Customer Success Associate
Madison, WI · On-site
$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
Customer Success Associate
Madison, WI · On-site
$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
Customer Success Associate
Madison, WI · On-site
$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
Customer Success Associate
Madison, WI · On-site
$34K - $57K/yr
CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ... Strongly preferred minimum of one year of business-to-business (B2B) client/customer service ...
... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Responsible for driving the overall execution of the client customer service contract loading into ...
... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Responsible for driving the overall execution of the client customer service contract loading into ...
Client Support Manager
Waunakee, WI · On-site
The Client Support Manager leads the Client Support team to deliver exceptional and consistent ... Maintain confidentiality of customer information at all times. * Stay current on all compliance ...
Client Support Manager
Waunakee, WI · On-site
The Client Support Manager leads the Client Support team to deliver exceptional and consistent ... Maintain confidentiality of customer information at all times. * Stay current on all compliance ...
Client Support Manager
Waunakee, WI · On-site
The Client Support Manager leads the Client Support team to deliver exceptional and consistent ... Maintain confidentiality of customer information at all times. * Stay current on all compliance ...
Client Support Manager
Waunakee, WI · On-site
The Client Support Manager leads the Client Support team to deliver exceptional and consistent ... Maintain confidentiality of customer information at all times. * Stay current on all compliance ...
Client Support Manager
Waunakee, WI · On-site
The Client Support Manager leads the Client Support team to deliver exceptional and consistent ... Maintain confidentiality of customer information at all times. * Stay current on all compliance ...
Client Support Manager
Waunakee, WI · On-site
The Client Support Manager leads the Client Support team to deliver exceptional and consistent ... Maintain confidentiality of customer information at all times. * Stay current on all compliance ...
Manager, Client Success
Milwaukee, WI · On-site
About the role: The Manager, Client Success is responsible for directly managing a book of ... Advocate for the voice of the customer to inform product and gotomarket strategies Execution ...
Manager, Client Success
Milwaukee, WI · On-site
About the role: The Manager, Client Success is responsible for directly managing a book of ... Advocate for the voice of the customer to inform product and gotomarket strategies Execution ...
Manager, Client Success
Milwaukee, WI · On-site
About the role: The Manager, Client Success is responsible for directly managing a book of ... Advocate for the voice of the customer to inform product and gotomarket strategies Execution ...
Manager, Client Success
Milwaukee, WI · On-site
About the role: The Manager, Client Success is responsible for directly managing a book of ... Advocate for the voice of the customer to inform product and gotomarket strategies Execution ...
Client Account Manager
Sheboygan Falls, WI · On-site
$55 - $90/hr
This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share. Key ...
Client Account Manager
Sheboygan Falls, WI · On-site
$55 - $90/hr
This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share. Key ...
This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share. Key ...
Quick apply
This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share. Key ...
The role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related ...
The role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related ...
The role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related ...
The role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related ...
In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. * Meet and exceed weekly business ...
In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. * Meet and exceed weekly business ...
The role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related ...
Quick apply
The role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related ...
The role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related ...
The role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related ...
In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. * Meet and exceed weekly business ...
In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. * Meet and exceed weekly business ...
Inside Sales Representative
Neenah, WI · On-site
Handle inbound and outbound calls to facilitate client / customer needs by operating within established processes * Manage sales and customer service activities to assist with the total sales process
Inside Sales Representative
Neenah, WI · On-site
Handle inbound and outbound calls to facilitate client / customer needs by operating within established processes * Manage sales and customer service activities to assist with the total sales process
Client Customer Manager information
What does a client customer manager do?
A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.
What are the key skills and qualifications needed to thrive as a client customer manager?
To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.
How does a client customer manager typically collaborate with other departments to ensure client satisfaction?
As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.
What is the difference between Client Customer Manager vs Customer Service Representative?
| Aspect | Client Customer Manager | Customer Service Representative |
|---|---|---|
| Credentials | Relevant experience, sometimes certifications in customer relationship management | High school diploma or equivalent, on-the-job training |
| Work Environment | Office setting, client meetings, account management | Call centers, retail, online support |
| Employer & Industry | Businesses across industries, especially B2B sectors | Retail, telecom, hospitality, service industries |
| Search & Comparison Intent | Understanding account management roles, client relations | Customer support, issue resolution |
The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.
Is a client customer manager a good job?
A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.
What are the duties of a client customer manager?
A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.
What cities in Wisconsin are hiring for Client Customer Manager jobs?
Cities in Wisconsin with the most Client Customer Manager job openings:
$34K - $57K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 7 hours ago
Job description
We are currently seeking a dynamic Customer Success Associate to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.
In this role, you will have an opportunity to work with and manage the day-to-day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team!
Responsibilities:
Qualifications:
Preferred Knowledge, Skills or Abilities:
Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Every day, our customers make critical decisions to help save lives, improve the way we do business, and build better judicial and regulatory systems. We help them get it right.
For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Employee must obtain a FinCEN ID within 7 days after the first day of employment and comply with all requirements of the Corporate Transparency Act on a continuing basis, including without limitation, by providing the U.S. government and Wolters Kluwer all information necessary to effectuate the purposes of the Act.
Compensation:
$34,300.00 - $57,400.00 USD
This role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
In this role, you will have an opportunity to work with and manage the day-to-day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team!
Responsibilities:
- Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications
- Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance
- Manage the full-life cycle of the order process and identify cross-selling opportunities to promote additional offerings to meet our customer needs
- Organize, and prioritize case volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers
- Manage your own customers, under supervision from manager or team and work across Customer Service function to complete or resolve customer requests
- Develop and maintain positive working relationships with customers and other key partners
- Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning
Qualifications:
- Bachelor's degree from an accredited college/university or equivalent B2B client service experience
- Strongly preferred minimum of one year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry
- Employee must obtain a FinCEN ID within 7 days after the first day of employment and comply with all requirements of the Corporate Transparency Act on a continuing basis, including without limitation, by providing the U.S. government and Wolters Kluwer all information necessary to effectuate the purposes of the Act
Preferred Knowledge, Skills or Abilities:
- Strong organizational, time management, prioritization and decision-making skills
- Ability to absorb product knowledge quickly and process information to apply to customer needs
- Ability to make sound business decisions and exercise discretion and judgment
- Experience generating add-on sales revenue preferred
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook
Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Every day, our customers make critical decisions to help save lives, improve the way we do business, and build better judicial and regulatory systems. We help them get it right.
For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Employee must obtain a FinCEN ID within 7 days after the first day of employment and comply with all requirements of the Corporate Transparency Act on a continuing basis, including without limitation, by providing the U.S. government and Wolters Kluwer all information necessary to effectuate the purposes of the Act.
Compensation:
$34,300.00 - $57,400.00 USD
This role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.