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Client Customer Manager Jobs in Strum, WI (NOW HIRING)

Summit Companies

Customer Account Manager

Eau Claire, WI · On-site

Customer Account Manager is a responsible for managing and developing relationships with clients in ... Monitor client accounts to ensure timely and high-quality service delivery, including inspections ...

Unity Bank

Client Teller Associate

Augusta, WI · On-site

$17.25 - $21/hr

Here, every employee takes pride in their role, empowered to make a difference--for our customers ... Balance and manage cash and coin to ensure compliance with banking industry standards. * Compliance ...

Unity Bank

Client Teller Associate

Fall Creek, WI · On-site

$17.25 - $21/hr

Here, every employee takes pride in their role, empowered to make a difference--for our customers ... Balance and manage cash and coin to ensure compliance with banking industry standards. * Compliance ...

Unity Bank

Client Teller Associate

Augusta, WI · On-site

$17.25 - $21/hr

Here, every employee takes pride in their role, empowered to make a difference--for our customers ... Balance and manage cash and coin to ensure compliance with banking industry standards. * Compliance ...

1moh

Account Manager

Chippewa Falls, WI

$25/hr

Strong customer service and communication skills with a client-first mindset. * Detail-oriented and highly organized with the ability to manage multiple priorities. * Working knowledge of insurance ...

Centers

PT Facility Manager

Eau Claire, WI

CENTERS' management approach is customized for each client yet retains our uniform quality. Our ... The facility supervisor will direct all part-time staff on-shift, provide customer service, enforce ...

Centers

PT Facility Manager

Eau Claire, WI

$15/hr

CENTERS' management approach is customized for each client yet retains our uniform quality. Our ... The facility supervisor will direct all part-time staff on-shift, provide customer service, enforce ...

Centers

PT Facility Manager

Eau Claire, WI · On-site

$15/hr

CENTERS' management approach is customized for each client yet retains our uniform quality. Our ... The facility supervisor will direct all part-time staff on-shift, provide customer service, enforce ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Strum, WI

Client Customer Manager information

See Strum, WI salary details

$58.8K

$69.2K

$77.6K

How much do client customer manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client customer manager in Strum, WI is $69,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $74,100.00 per year, depending on experience, location, and employer.

How does a Client Customer Manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is client manager a good job?

A client manager is responsible for maintaining relationships with clients, ensuring their needs are met, and supporting business growth. The role often requires strong communication, problem-solving skills, and industry knowledge, with opportunities for advancement and performance-based compensation. It can be a rewarding career for those who enjoy client interaction and strategic planning.

What does a customer manager do?

A client customer manager oversees relationships with clients to ensure their needs are met, address concerns, and promote customer satisfaction. They often coordinate with sales, support, and account teams, using communication and problem-solving skills to maintain long-term partnerships.

What are the key skills and qualifications needed to thrive as a Client Customer Manager, and why are they important?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $45,000 to $75,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What does a Client Customer Manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.
What cities near Strum, WI are hiring for Client Customer Manager jobs? Cities near Strum, WI with the most Client Customer Manager job openings:
Client Customer Manager jobs near you
Customer Account Manager

Customer Account Manager

Summit Fire & Security

Eau Claire, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Summit Fire & Security rating

7.5

Company rating: 7.5 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

28th of 116 rated security

Job description

JOB SUMMARY:

Customer Account Manager is a responsible for managing and developing relationships with clients in the fire protection industry. They serve as the main point of contact for customers, ensuring their needs are met and fostering long-term partnerships. Their role typically involves sales, account management, and ensuring customer satisfaction with fire protection services and products, such as fire alarms, sprinkler systems, suppression systems, and inspections.

ESSENTIAL JOB DUTIES:

Customer Relationship Management

  • Build and maintain strong relationships with new and existing clients.
  • Serve as the primary liaison between the company and customers, addressing inquiries, concerns, and requests.

Sales and Business Development

  • Identify and pursue new business opportunities within the assigned territory or customer base.
  • Prepare and present tailored proposals for fire protection services and products.
  • Achieve sales targets and contribute to company growth.

Account Oversight

  • Monitor client accounts to ensure timely and high-quality service delivery, including inspections, maintenance, and installations.
  • Provide regular updates on fire protection systems and compliance requirements.

Technical and Compliance Knowledge

  • Stay informed about fire protection codes, regulations, and industry trends to provide accurate guidance.
  • Assist clients in understanding and meeting compliance requirements.

Collaboration with Internal Teams

  • Coordinate with service, inspection, and installation teams for seamless service delivery.
  • Work with finance and administrative teams to manage contracts, billing, and account records.

Customer Retention and Satisfaction

  • Implement strategies to retain clients and enhance satisfaction through excellent service and communication.
  • Address customer feedback to improve services and relationships.
  • Other duties may be assigned.

QUALIFICATIONS:

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

  • High School Diploma or GED (required)

Experience, Knowledge, and Skill Requirements:

  • 2 years of customer service and computer experience
  • 1 year scheduling experience (preferred)
  • Familiarity with local zip codes and geographic regions to ensure efficient scheduling
  • Sales and negotiation abilities to drive business growth
  • Knowledge of fire protection systems, services, and regulatory compliance
  • Organizational and problem-solving skills for managing multiple accounts effectively

Communication Skills:

  • Strong interpersonal and communication skills to build lasting relationships
  • Ability to effectively read, write, and communicate in English with employees and customers

Systems and Software Skills:

  • Ability to operate a computer
  • Proficiency in customer relationship management (CRM) tools and basic office software
  • Advanced Microsoft Office experience (Excel, Word, Outlook) required

Other Qualifications:

  • Valid driver's license with an acceptable driving record (required)
  • Must comply with SFP's Drug and Alcohol policy and Background screening requirements, including customer-specific requirements based on contractual agreements

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <30lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with others. Office settings are mild to moderate temperatures.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

#LI-JC2

Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be right for you!  

Summit Fire Protection, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customer across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce.  Summit Fire Protection is a dynamic organization with endless growth opportunities spanning over 25 locations in more than 8 states.  

Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire Protection supports trade skills and workforce development.  Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire Protection supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth. 

Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Benefits

Summit Fire Protection offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
  • Paid Vacation and Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance 
  • 401(k) Plan with Company Match 
  • Flexible Spending Accounts
  • Long-Term Disability - Employer Paid
  • Short-Term Disability - Employer Paid
  • Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity 
  • Life Insurance for Team Members and Dependents
  • Employee Assistance Program
  • Employee Referral Program
Our Core Values

PIPE
  • We are PASSIONATE about life safety
  • We have INTEGRITY (Do the right thing)
  • We work in PARTNERSHIP with our customers and community
  • We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Summit Fire Protection participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire Protection is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.  

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