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Client Customer Manager Jobs in Utah (NOW HIRING)

CHG Management, Inc.

Client Executive

Midvale, UT · On-site

$72K/yr

This person will lead a team of one or more Account Managers and indirectly influence Account ... customer needs as requested. Partner with CHG, Inc. divisions, teams and departments regarding ...

Avetta, LLC

Client Success Manager I

Lehi, UT · Hybrid

Provide marketing with reference to customers, Client Success anecdotes, data-rich trends and ... Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus. * Excellent ...

SEO Werkz

Client Success Manager

Riverton, UT · On-site

$50K - $60K/yr

About the role We're looking for a Client Success Manager with 2+ years of experience. Responsible for client relationships, digital marketing strategy development, campaign execution, and team ...

CSC

Client Service Representative

Logan, UT · On-site

$13.75 - $18.75/hr

Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands. * Client Relationships: Build and maintain client relationships by ...

Upward Engine

Client Success Manager

Riverton, UT · On-site

About the role We're looking for a Client Success Manager with 2+ years of experience. Responsible for client relationships, digital marketing strategy development, campaign execution, and team ...

SEO Werkz

Client Success Manager

Riverton, UT · On-site

About the role We're looking for a Client Success Manager with 2+ years of experience. Responsible for client relationships, digital marketing strategy development, campaign execution, and team ...

Courser

Client Account Manager

Pleasant Grove, UT · On-site

Grow Your Career as a Client Account Manager at Courser Are you passionate about sales but tired of cold calling, chasing down leads, or wondering where your next deal is coming from? Do you thrive ...

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Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Utah are hiring for Client Customer Manager jobs?

Cities in Utah with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Client Success Manager

Ogden, UT

Globe Life: Moore Organizations
See more jobs at Globe Life: Moore Organizationsexternal

Full-time

Re-posted yesterday

Job description

◾Educate union and credit union members on the value of life insurance and basic financial literacy

◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)

◾Provide tailored coverage recommendations that meet each family's needs

◾Build and manage your own client portfolio with guidance from experienced mentors

◾Track performance and progress using our internal systems and support tools

◾Represent the values of Service Over Sales, putting clients’ well-being first

◾Participate in incentive programs, team competitions, and leadership summits

◾At least 18 years old and legally authorized to work in the U.S.

◾Able to pass a background check

◾Tech-savvy and comfortable using Zoom and digital tools

◾Motivated to learn, grow, and help others

◾Strong communicator with an interest in finance, education, or social impact

◾Experience in leadership, customer service, or peer mentoring is a plus

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