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Client Customer Manager Jobs in Utah (NOW HIRING)

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

Provides responses to customer inquiries in a manner that drives client satisfaction by ... Self-motivated with the ability to effectively manage multiple tasks against tight deadlines * A ...

LUMN, LLC

Client Success Manager

Provo, UT · On-site

Client Success Manager ****Local Applicants Only will be considered**** LUMN, a growing dental ... Customer service and project management experience * Ability to work well with various ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

Morgan Stanley at Work, a division of Morgan Stanley Wealth Management, provides workplace ... customer inquiries in a manner that drives client satisfaction by consistently meeting SLAs ...

Morgan Stanley

Client Success Manager

Sandy, UT

Provides responses to customer inquiries in a manner that drives client satisfaction by ... Self-motivated with the ability to effectively manage multiple tasks against tight deadlines * A ...

Conservice

Client Operations Manager

River Heights, UT · On-site +1

$19.40/hr

Direct customer support, account management, or client relations experience preferred. * Experience with specialized portfolio/utility management software (e.g., Conservice / Synergy) is a major plus.

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Utilize CRM, ticketing systems, and data analysis tools to track and improve performance metrics. * Collaborate with account managers to ensure alignment of technical services with client needs and ...

Conservice

Client Operations Manager

Logan, UT · On-site

$19.40/hr

Direct customer support, account management, or client relations experience preferred. * Experience with specialized portfolio/utility management software (e.g., Conservice / Synergy) is a major plus.

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Utilize CRM, ticketing systems, and data analysis tools to track and improve performance metrics. * Collaborate with account managers to ensure alignment of technical services with client needs and ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Utilize CRM, ticketing systems, and data analysis tools to track and improve performance metrics. * Collaborate with account managers to ensure alignment of technical services with client needs and ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Utah

Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Utah are hiring for Client Customer Manager jobs?

Cities in Utah with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Client Relations Assistant Manager

West Valley City, UT

North American Recovery
Finance and Insurance • 11 - 50 employees
Learn more about North American Recoveryexternal

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Client Relations Assistant Manager (Outside Client Service)
Location: Salt Lake City, Utah
Company: North American Recovery – Utah’s Premier Collection Agency
About the Role
North American Recovery is seeking a dynamic and professional Client Relationship Manager to join our team. This is a client-facing role focused on maintaining and strengthening relationships with our existing clients while identifying opportunities to grow our book of business. You’ll be the trusted liaison between our agency and the companies we serve, ensuring they receive exceptional service and support.
 
The position involves approximately 50% in-office work and 50% field visits to client locations. The position will require the use of your own car (you will be reimbursed for mileage and expenses), so you must have a reliable, professional vehicle.
Key Responsibilities
·         Build and maintain strong relationships with existing clients.
·         Conduct regular in-person visits to client offices.
·         Ensure client satisfaction and proactively address any concerns or service needs.
·         Identify opportunities to expand services within current accounts.
·         Represent North American Recovery with professionalism, integrity, and enthusiasm.
·         Collaborate with internal teams to ensure seamless client support.
Qualifications
·         Bachelor’s degree in Marketing, Business, Public Relations, or related field OR equivalent experience in a high-level client service or account management role.
·         Exceptional interpersonal, verbal, and written communication skills.
·         Strong organizational and problem-solving abilities.
·         Self-motivated with the ability to work independently and manage multiple priorities.
·         Comfortable interacting with executives and decision-makers.
·         Proficient in basic computer applications and CRM tools.
·         Team-oriented mindset with a proactive approach to client service.
Compensation
Pay will be based on education, experience, technical expertise, and overall ability to perform the job. The starting pay for this position is $25.00 per hour.
Benefits
·         Generous 401(k) retirement plan.
·         Medical, Dental, Vision, and Life Insurance.
·         Paid Time Off (PTO) begins accruing on Day 1, Hour!
·         Birthday paid day off.
·         Excellent attendance rewards – earn up to 6 additional paid days off per year.
Sales Opportunities & Residual Income
This role offers exciting sales opportunities, including the potential to earn significant residual income through client growth and reactivation. Successful candidates will have the opportunity to cultivate long-term relationships that generate residual income—making this position not only professionally fulfilling but also financially lucrative.
Equal opportunity employer.