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Client Customer Manager Jobs in Utah (NOW HIRING)

Qualus

Client Manager

Salt Lake City, UT · On-site +1

$150K - $190K/yr

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Gallagher

Client Manager

Midvale, UT

The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...

New

Qualus

Client Manager

Salt Lake City, UT · On-site

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Smartaira

Customer Success Coordinator

Providence, UT · On-site

$15.50 - $20.25/hr

As a Coordinator, you will play a key role in executing project plans, managing client interactions ... Collect and report client feedback using Voice of Customer (VoC) methodologies such as surveys ...

Conservice

Client Relationship Manager

River Heights, UT · On-site +1

$19.40/hr

If you thrive on being challenged, enjoy managing client relationships, and excel at independent ... Direct customer contact experience preferred * Intermediate skill with Microsoft Excel, Word ...

Conservice

Client Relationship Manager

Logan, UT · On-site

$19.40/hr

If you thrive on being challenged, enjoy managing client relationships, and excel at independent ... Direct customer contact experience preferred * Intermediate skill with Microsoft Excel, Word ...

Ernest

Client Relationship Manager

Salt Lake City, UT · On-site

For over 80 years, Ernest has been committed to the success of our extended family, our customers ... Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside ...

Morgan Stanley

Manager, Client Success

Sandy, UT

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... Demonstrated excellence in customer service, including proven ability to become a "trusted advisor ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... Demonstrated excellence in customer service, including proven ability to become a "trusted advisor ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

Provides responses to customer inquiries in a manner that drives client satisfaction by ... Self-motivated with the ability to effectively manage multiple tasks against tight deadlines * A ...

Morgan Stanley

Client Success Manager

Sandy, UT

Provides responses to customer inquiries in a manner that drives client satisfaction by ... Self-motivated with the ability to effectively manage multiple tasks against tight deadlines * A ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Utilize CRM, ticketing systems, and data analysis tools to track and improve performance metrics. * Collaborate with account managers to ensure alignment of technical services with client needs and ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Utah

Client Customer Manager information

How does a Client Customer Manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is client manager a good job?

A client manager is responsible for maintaining relationships with clients, ensuring their needs are met, and supporting business growth. The role often requires strong communication, problem-solving skills, and industry knowledge, with opportunities for advancement and performance-based compensation. It can be a rewarding career for those who enjoy client interaction and strategic planning.

What does a customer manager do?

A client customer manager oversees relationships with clients to ensure their needs are met, address concerns, and promote customer satisfaction. They often coordinate with sales, support, and account teams, using communication and problem-solving skills to maintain long-term partnerships.

What are the key skills and qualifications needed to thrive as a Client Customer Manager, and why are they important?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $45,000 to $75,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What does a Client Customer Manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.
What are popular job titles related to Client Customer Manager jobs in Utah? For Client Customer Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Customer Manager jobs in Utah look for? The top searched job categories for Client Customer Manager jobs in Utah are:
What cities in Utah are hiring for Client Customer Manager jobs? Cities in Utah with the most Client Customer Manager job openings:
Client Customer Manager jobs near you

Client Manager

Qualus

Salt Lake City, UT • On-site, Remote

$150K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Position Overview
Power your future with Qualus as a Client Manager in our Commercial and Industrial department supporting the Power industry. The Client Manager is responsible for developing new business in their assigned territory. They will work closely with operations, marketing, and sales leadership to help implement a tactical marketing plan that will increase revenues and profits.
Responsibilities
  • Work with leadership to identify and pursue target strategic markets and clients with service offerings.
  • Establish and maintain productive peer-to-peer relationships with customers and prospective clients.
  • Support sales initiatives by providing client relationship support and assisting with sales calls to help drive business.
  • Develop and execute lead generation.
  • Collaborate with team to identify opportunities, plan and execute growth strategies.
  • Oversee negotiation of contract process in collaboration with operations and legal.
  • Perform market research and analysis.
  • Evaluate operational issues to determine how competitive and current the organization is with the latest trends in the industry.
  • Support and manage the proposal process and ensuring successful completion and submission to the client.
  • Monitor external and internal environment in support of developing of new market segments.
  • Support the development of marketing campaigns for new products and services.
  • Assist in developing an evaluation process to gain feedback from clients.

Qualifications
  • Strong background in business development, sales, or marketing with a working knowledge of the power/energy industry.
  • Thorough understanding of electrical power systems and associated equipment.
  • Ability to leverage all aspects of market channels including EPC, ESCO's, Utility Companies, Developers, Engineering Companies, End-Users, and Equipment Manufacturers.
  • Experience understanding customer needs and business drivers and using this knowledge to develop account plans and strategies.
  • Strong leadership abilities, entrepreneurial spirit and strong sense of urgency.
  • Ability to manage time and prioritize workload independent of direct supervision.
  • Ability to communicate effectively in and across teams; must possess strong verbal, written, and interpersonal communication skills.
  • Cultivate business development opportunities through effective competitive and market analysis.
  • Ability to foster and build strong working relationships.
  • Strategic planning and tactical implementation skills.

#LI-MM2
Benefits & Compensation
Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.
Company Overview
Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.
EEO
We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.

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