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Client Customer Manager Jobs in Texas (NOW HIRING)

Acosta

Coordinator BPS Cust Serv

Lewisville, TX · Hybrid

$16.75 - $22/hr

Maintain client/customer criteria for handling orders. * Update and maintain current information on ... Manage CRP order process through delivery, as required. * Perform special assignments for the ...

TraXtion

Client Success Manager (CSM)

Irving, TX · On-site

$60K/yr

The CSM ensures customers achieve measurable ROI, drives retention, and identifies add-on growth ... Strong client relationship management skills * Experience in automotive retail or SaaS support * CR ...

Esolvit Inc

(#1884) Program Manager

Austin, TX

Project Management - SDLC Client/Customer interfacing and Stakeholder management Implementation/Deployment of Projects Minimum of 3 years work experience with Service Transition Enterprise work ...

Esolvit Inc

#1884 Program Manager

Austin, TX

Client/Customer interfacing and Stakeholder management * Implementation/Deployment of Projects * Minimum of 3 years work experience with Service Transition * Enterprise work environments

IDEALFORCE LLC

Business Analyst(60012)

Austin, TX · On-site

Manage Customer Relationship Support relationship with client/customer. Assist in coordinating client/customer activities/training. Manage Requirements Development Analyze and design business ...

Trinity Knights Consulting Inc

Be Seen First

Customer Sales Representative

Dallas, TX · On-site

$800 - $1.2K/wk

... we utilize to enhance client engagement and overall brand exposure * Work closely with the ... hiring management team. Job Type: Full-time Pay: $1,200.00 - $2,000.00 per week Benefits:

Trinity Knights Consulting Inc

Be Seen First

Customer Sales Representative

Dallas, TX · On-site

$800 - $1.2K/wk

... we utilize to enhance client engagement and overall brand exposure * Work closely with the ... hiring management team. Job Type: Full-time Pay: $1,200.00 - $2,000.00 per week Benefits:

GHD Group

Senior Program Manager

Dallas, TX · On-site

$108K - $108K/yr

Client & Customer Management (External): Manage key client and customer relationships. Likely to involve using account teams to maintain customer satisfaction and loyalty. * Community of Practice ...

GHD

Senior Program Manager

Dallas, TX · Hybrid

$108K - $108K/yr

Client & Customer Management (External): Manage key client and customer relationships. Likely to involve using account teams to maintain customer satisfaction and loyalty. * Community of Practice ...

FlexTG

Client Relationship Manager

Houston, TX · Hybrid

$60K - $70K/yr

Description Client Relationship Manager Location: Remote (Hybrid if within 35 miles of a FlexTG ... Drive customer satisfaction, retention, and growth across your portfolio * Partner cross ...

ALTEN Technology USA

Client Partner

Plano, TX · On-site

$110K/yr

Creating new business opportunities by prospecting new customers within engineering sectors * Manage existing account relationships supporting active Client projects * Optimizing business ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Texas

Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Texas are hiring for Client Customer Manager jobs?

Cities in Texas with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Coordinator BPS Cust Serv

Acosta

Lewisville, TX • Hybrid

$16.75 - $22/hr

Full-time

Posted 10 days ago

Acosta rating

6.2

Company rating: 6.2 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

36th of 50 rated marketing agency

Job description

We're looking for a detail-oriented Customer Service Coordinator to support customer service functions across assigned lines and help ensure smooth order processing from start to finish.

-Required to work a Hybrid Schedule- Tuesday, Wednesday and Thursday in office each week

Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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#DiscoverYourPath

Education

  • High School Diploma/GED
  • Associate Degree
  • Formal Customer Service Training Preferred.

Work Experience

  • One + years of business process solutions, customer service, and/or administrative experience.
  • One year of food broker experience preferred.

Knowledge, Skills and Abilities

  • Strong interpersonal, organizational and administrative skills.
  • Effectively communicate with others.
  • Able to operate a calculator, computer, printer, fax machine, telephone, and copier.
  • Proficient in MS Office (Word, Excel, and Outlook).
  • Proficient in data/order entry and software.

  • Possess Becton System technical skills.

  • Receive order issues from external parties in a professional manner.
  • Resolve issues with knowledge, experience, and research, communicating with internal and external groups as needed.
  • Update order in order system as necessary.
  • Review dashboard for alerts on a daily (hourly) basis.
  • Escalate unresolved issues to appropriate parties, including Business Managers, Customer Managers, etc.
  • Escalate issues to Customer Service Specialist/Supervisor as needed (i.e. bypass order validation).
  • Perform resolution procedures outlined in static help file.
  • Investigate rules engine failures and determine appropriate course of action.
  • Escalate all unresolved rules engine issues to Customer Service Supervisor.  
  • Fill out rules engine request and submit to Customer Service Supervisor.
  • Maintain client/customer criteria for handling orders. 
  • Update and maintain current information on prices.  Ensure Sales Data Coordinator is notified on a   timely basis.   
  • Responsible for filing documents according to Acosta policy.
  • Maintain excellent working relationships with Customers, Clients and co-workers.
  • If applicable, assist with Customer Replenishment (CRP/VMI).  Maintain inventory data, enter order in Becton Schantz and send to customer.  Manage CRP order process through delivery, as required.
  • Perform special assignments for the company and/or branch and/or department as needed. 
  • Meeting the physical requirements - listed below
  • Other duties as assigned

What Acosta employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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