ZipRecruiter

Log In

1

Client Customer Manager Jobs in Ohio (NOW HIRING)

HM Solutions, Inc.

Janitorial Site Manager

Toledo, OH · On-site

$22/hr

Maintain good client relations.Resolve all customer issues in a timely manner.Participate in ... to self-manage daily activities without supervision.Skills and KnowledgeBasic computer ...

HM Solutions, Inc.

Janitorial Site Manager

Toledo, OH · On-site

$22/hr

Maintain good client relations. * Resolve all customer issues in a timely manner. * Participate in ... Manage expenditures such as labor and supplies to budget * Manage schedules to ensure contract ...

HM Solutions

Janitorial Site Manager

Toledo, OH · On-site

$22/hr

Maintain good client relations. * Resolve all customer issues in a timely manner. * Participate in ... Manage expenditures such as labor and supplies to budget * Manage schedules to ensure contract ...

Mutual of America

Client Relationship Manager

Akron, OH · On-site +1

$65K - $90K/yr

The Client Relationship Manager (CRM) position will focus on engaging, building and strengthening their region's existing client base. The Client Relationship Manager will report to the Director ...

Robert Half

Client Solutions Manager

Cincinnati, OH

In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction. * Meet and exceed weekly business ...

Surge Professional

District Manager

Columbus, OH · On-site

$70K/yr

District Manager Position Overview The District Manager is responsible for driving operational ... Foster a culture of urgency, accountability, teamwork, and customer service excellence Client ...

Steelcase, Inc.

Client Business Manager

Columbus, OH · On-site

$117K - $183K/yr

... Client Business Manager to drive growth within the New York City market by managing strategic ... Fostering new business opportunities with customer influencers. * Identifying and closing new ...

previous pagenext page

Showing results 21-40

All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Ohio

Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Ohio are hiring for Client Customer Manager jobs?

Cities in Ohio with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Entry Level Direct Sales & Customer Service Agent

Fairlawn, OH • On-site

Fite Marketing
See more jobs at Fite Marketingexternal

Full-time

Re-posted 18 days ago

Job description

Company Description
  • Times have changed. Many of the old forms of marketing no longer work. In today's new age of technology, 
    marketing campaigns require a new way of reaching customers. At Fite Marketing, we have developed many 
    successful marketing campaigns that reach the ideal customers where it matters most.
Job Description

CUSTOMER SERVICE EXPERIENCE WANTED!
Entry Level Direct Sales & Customer Service Agent Position Open!
If you have great people skills and enjoy working with the public, we want to meet you!
FMI is seeking a full-time Entry Level Direct Sales & Customer Service Agent who is career minded and possesses unmatched people skills! This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on a more personalized approach to excellent customer service our client's customized marketing & advertising initiatives are moving into the local area!
The Entry Level Direct Sales & Customer Service Agent would have the opportunity to work with some of our client's top performing accounts including major brands in the technology, entertainment, electronics, and telecommunications industries!
Servicing retail giants and clients of all sizes for brands across the globe with a smile and a handshake is why our client's customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the product/services provided and every representative must benefit from the training and team spirit of the company!
Entry Level Direct Sales & Customer Service Agents work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. VMG is looking for key individuals to provide customer service and promotional knowledge to our client's existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!

Qualifications

Requirements
Job Requirements
Qualifications:

  • Experience in a customer service, restaurant or hospitality type environment providing front line customer appreciation/support is an asset
  • Ability to adapt to a variety of people
  • Winning attitude and dedication to ensuring customer satisfaction
  • Positive attitude and ability to work well within a team environment
  • Leadership skills
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply