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Client Customer Manager Jobs in Ohio (NOW HIRING)

Southern Graphic Systems

Client Manager

Cincinnati, OH · On-site

The Client Manager builds effective relationships with entry- to mid-level client contacts. This ... Provides expertise on customer pricing and promotional planning. * Explore opportunities to grow ...

HEAPY

Client Manager

Cleveland, OH

Reports on client management activities and opportunities using the Customer Relationship Management (CRM) system. * Collaborates with business development on strategic account development, including ...

HEAPY

Client Manager

Cleveland, OH · On-site

Reports on client management activities and opportunities using the Customer Relationship Management (CRM) system. * Collaborates with business development on strategic account development, including ...

HEAPY

Client Manager

Cleveland, OH · On-site

Reports on client management activities and opportunities using the Customer Relationship Management (CRM) system. * Collaborates with business development on strategic account development, including ...

Ra

Customer Analytic Manager

Columbus, OH · On-site

Company Description About Client: They help in transforming the leading organizations and ... Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Columbus, OH, USA Job Level:

Ra

Customer Analytic Manager

Cleveland, OH · On-site

Company Description About Client: They help in transforming the leading organizations and ... Customer Analytics Manager Job Location: Anywhere in USA, Cleveland, OH, USA Job Level: Senior ...

Ra

Customer Analytic Manager

Cincinnati, OH · On-site

Company Description About Client: They help in transforming the leading organizations and ... Customer Analytics Manager Job Location: Anywhere in USA, Cincinnati, OH, USA Job Level: Senior ...

McKesson

3PL Customer Care Representative

Mason, OH

$18/hr

Manages client's customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of ...

McKesson

3PL Customer Care Representative

Mason, OH · On-site

$18/hr

Manages client's customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of ...

MCKESSON

3PL Customer Care Representative

Mason, OH · On-site

$15 - $20.50/hr

Manages client's customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of ...

McKesson

3PL Customer Care Representative

Columbus, OH · On-site

$18/hr

Manages client's customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Ohio

Client Customer Manager information

What does a client customer manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client customer manager?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

How does a client customer manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

Is a client customer manager a good job?

A client customer manager is a role focused on maintaining relationships with clients, ensuring their needs are met, and supporting business retention. It often requires strong communication, problem-solving skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer service or account management fields.

What are the duties of a client customer manager?

A client customer manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring high levels of customer satisfaction. They often handle communication, resolve issues, coordinate services, and may use customer relationship management (CRM) tools to track interactions and account details.

What cities in Ohio are hiring for Client Customer Manager jobs?

Cities in Ohio with the most Client Customer Manager job openings:

Client Customer Manager jobs near you

Client/Customer Support Rep

Mason, OH • On-site

Global Channel Management
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Managementexternal

$15 - $20.50/hr

Other

Re-posted 20 days ago

Job description

Client/Customer Support Rep

Mason, Ohio, United States Or refer someone Job Openings Client/Customer Support Rep

About the Job

Client/Customer Support Rep needs 2+ years of experience in Client Operations experience

Client/Customer Support Rep requires:

  • Client implementations
  • Hybrid, 2 days onsite
  • Client operations
  • Solid knowledge of Microsoft Word, Excel, Outlook and SAP or other CRM applications
  • Strong verbal and written communication skills across functional lines including Sales, Operational teams, and externally with Clients.
Client/Customer Support Rep Duties

Responsible for data entry and tracking of group implementations using Project Plan tool.

Effectively communicates details of group implementation to account service owner at completion of implementation.

Or refer someone

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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