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Client Customer Manager Jobs in Indiana (NOW HIRING)

Valve And Meter

Client Success Manager

Indianapolis, IN · On-site +1

$80K/yr

In a Nutshell Valve+Meter is in search of a Client Success Manager who is equal parts strategic ... HubSpot (CRM) * Zapier (Automation) * Ninety (EOS Management) What Valve+Meter Offers * Competitive ...

Gallagher

Client Service Manager

Indianapolis, IN · On-site

Customer Interaction: * Respond promptly to inbound and outbound customer inquiries via phone ... Ability to manage multiple priorities, deadlines, and client expectations effectively Compensation ...

Parkhurst Dining

Executive Chef 1

Valparaiso, IN

$60K - $83K/yr

This role leads the culinary management of food service operation to include inventory, ordering ... ESSENTIAL FUNCTIONS Client, Customer and Guest Relations: * Interacts with and develops ...

Location Services

Skip Representative

Indianapolis, IN · On-site

Determine if the client's customer has filed Bankruptcy, Active Duty Military, current owner ... Time and performance management Education and Experience * High school diploma or GED diploma or ...

Gallagher

Client Service Manager

Indianapolis, IN

The Branch Client Service Manager III directly contributes to key business outcomes such as client ... customers based on race, color, religion, creed, gender (including pregnancy status), sexual ...

900Work, LLC

Skip Representative

Indianapolis, IN

Determine if the client's customer has filed Bankruptcy, Active Duty Military, current owner ... Time and performance management Education and Experience * High school diploma or GED diploma or ...

defi AUTO LLC

Client Executive

Indianapolis, IN · On-site

$85K - $95K/yr

... and managed servicing solutions. Our customers include the highest-volume captive auto lenders ... The Client Executive develops relationships and sales strategies to secure new SMB sales ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Indiana

Client Customer Manager information

See Indiana salary details

$22

$28

$34

How much do client customer manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client customer manager in Indiana is $28.16, according to ZipRecruiter salary data. Most workers in this role earn between $24.42 and $34.13 per hour, depending on experience, location, and employer.

How does a Client Customer Manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic planning abilities, often supported by relevant certifications or advanced degrees.

What are the key skills and qualifications needed to thrive as a Client Customer Manager, and why are they important?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

What does a Client Customer Manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.
What are popular job titles related to Client Customer Manager jobs in Indiana? For Client Customer Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Customer Manager jobs in Indiana look for? The top searched job categories for Client Customer Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Customer Manager jobs? Cities in Indiana with the most Client Customer Manager job openings:
Client Customer Manager jobs near you

Client Success Manager

Valve And Meter

Indianapolis, IN • On-site, Remote

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

In a Nutshell
Valve+Meter is in search of a Client Success Manager who is equal parts strategic thinker, team player, and relentless executor. In this role, you'll own the transformational growth of our clients by managing relationships, advocating for their success, and ensuring their marketing dollars drive measurable results.
You won't just coordinate projects-you'll lead, challenge, and grow them. You're the bridge between our clients, our strategy, and our execution. You'll become a trusted advisor, a driver of opportunity, and the go-to for insight, guidance, and action.
Why this Role Is Important
As an Account Marketing Manager at Valve+Meter, you're more than a liaison-you're a growth partner. You ensure every client has a dedicated advocate inside the day-to-day operations, while also helping them connect performance to bigger-picture business objectives.
You'll work within our Client Success team to lead strategic initiatives, execute campaign reviews, and collaborate across departments to make sure client goals aren't just met-they're exceeded.
About the Role - Key Responsibilities
  • Serve as the primary point of contact and strategic partner for your client portfolio
  • Build and maintain strong client relationships built on trust, communication, and performance
  • Collaborate with internal teams to deliver integrated performance marketing campaigns
  • Execute and lead quarterly business reviews (QBRs) with client stakeholders
  • Monitor marketing performance, analyze client scorecards, and translate data into insights
  • Identify growth opportunities through upsell and cross-sell strategies
  • Advocate for strategic marketing decisions aligned with client business goals
  • Negotiate agreement renewals and support long-term client retention
  • Coordinate and facilitate client meetings (weekly, monthly, quarterly)

What You'll Work With
  • Google G Suite (Docs, Sheets, Slides)
  • Wrike (Project Management + Time Tracking)
  • HubSpot (CRM)
  • Zapier (Automation)
  • Ninety (EOS Management)

What Valve+Meter Offers
  • Competitive base salary + performance bonuses
  • Excellent medical, dental, vision benefits
  • 401(k) match + company-paid life insurance
  • Three weeks PTO, seven paid holidays, two paid service days
  • Fast-paced, growth-focused environment
  • Casual dress code + pet-friendly office
  • Hybrid or remote flexibility

About Us
We've named our practice Valve+Meter because the variables we can manage for our clients are the flow and cost of new business. The "valve" part of our approach manages the right rate of new business for our client's operation, and the "metered" results we generate.
Core Values
  • Think: Focus. Find a way forward.
  • Love: Act in the long-term best interest of another.
  • Serve: Meet expectations. Go the extra mile.
  • Transform: Create dramatic change. Be irreplaceable.
  • Be Just: Be fair and transparent. Do no harm.

What We're Looking For
We're not just looking for experience-we're hiring for mindset. Our ideal Marketing Manager embodies these traits:
Growth-Oriented & Coachable
  • Hungry to learn and improve
  • Embraces feedback and owns mistakes
  • Comfortable with direct communication and growth moments

Team-First Mentality
  • Prioritizes team over ego
  • Lifts others up and gives credit freely
  • Does what it takes to help the team win

Scrappy & Resilient
  • Gritty, driven, and resourceful
  • Finds solutions, even with limited resources
  • Pushes through setbacks with a positive attitude

Strategic & Analytical
  • Thinks systemically and long-term
  • Can create strategy, not just execute
  • Digs into performance and behavior data for deeper insight

Organized & Adaptable
  • Manages time and priorities across multiple clients
  • Has systems for email, meetings, and shifting priorities
  • Stays calm under pressure

People-Centric & Client-Facing
  • Communicates clearly and adjusts tone by audience
  • Listens deeply and presents confidently
  • High EQ, strong written and verbal skills

Your Experience & Skills
Required
  • 3-5 years in account management or client-facing role
  • 3-5 years in digital marketing (SEO, Paid Media, etc.)
  • Bachelor's degree or equivalent experience
  • Strong presentation and communication skills
  • Data analysis & interpretation skills
  • Experience in an agency or performance-driven environment

Preferred
  • Experience managing marketing budgets and interpreting performance
  • Familiarity with business metrics (CAC, LTV, pipeline, margin, etc.)
  • Background in sales or comfort discussing investment and ROI
  • Experience with time-tracking to clients/projects

Apply