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Client Customer Manager Jobs in Indiana (NOW HIRING)

EXOS

Client Success Manager

Indianapolis, IN

As a Client Success Manager at EXOS your mission is to coordinate client engagements to assure ... Serve as the main driver of the customer engagement team to provide leadership, enhanced client ...

Valve and Meter

Client Success Manager

Indianapolis, IN · On-site +1

In a Nutshell Valve+Meter is in search of a Client Success Manager who is equal parts strategic ... HubSpot (CRM) * Zapier (Automation) * Ninety (EOS Management) What Valve+Meter Offers * Competitive ...

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All JobsClient Customer JobsClient Customer Manager JobsClient Customer Manager Jobs in Indiana

Client Customer Manager information

See Indiana salary details

$22

$28

$34

How much do client customer manager jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for client customer manager in Indiana is $28.16, according to ZipRecruiter salary data. Most workers in this role earn between $24.42 and $34.13 per hour, depending on experience, location, and employer.

How does a Client Customer Manager typically collaborate with other departments to ensure client satisfaction?

As a Client Customer Manager, you will frequently work cross-functionally with teams such as sales, product development, and customer support to address client needs and resolve issues efficiently. Regular meetings and open communication channels are common practices to keep everyone aligned on client objectives and project statuses. This collaboration not only ensures a seamless client experience but also provides you with valuable insights into different business areas, fostering both professional growth and a broader understanding of the company’s operations.

What is the difference between Client Customer Manager vs Customer Service Representative?

AspectClient Customer ManagerCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer relationship managementHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, online support
Employer & IndustryBusinesses across industries, especially B2B sectorsRetail, telecom, hospitality, service industries
Search & Comparison IntentUnderstanding account management roles, client relationsCustomer support, issue resolution

The main difference is that a Client Customer Manager focuses on maintaining and growing client accounts, often working directly with clients to ensure satisfaction and long-term relationships. In contrast, a Customer Service Representative primarily handles customer inquiries and resolves issues, typically in a support capacity. Both roles require strong communication skills, but the Client Customer Manager usually has more responsibilities related to account strategy and client retention.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic planning abilities, often supported by relevant certifications or advanced degrees.

What are the key skills and qualifications needed to thrive as a Client Customer Manager, and why are they important?

To thrive as a Client Customer Manager, you need strong relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Excellent communication, negotiation, and emotional intelligence help build trust and effectively address client needs. These skills are crucial for maintaining long-term client satisfaction, driving business growth, and ensuring successful client partnerships.

What does a Client Customer Manager do?

A Client Customer Manager is responsible for maintaining and developing relationships with a company’s clients to ensure their needs are met and they remain satisfied with the services or products provided. Their duties typically include acting as the main point of contact for clients, resolving issues, coordinating with internal teams, and identifying opportunities to upsell or improve service. They play a crucial role in client retention and often work to build long-term partnerships that benefit both the client and the company.
What are popular job titles related to Client Customer Manager jobs in Indiana? For Client Customer Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Customer Manager jobs in Indiana look for? The top searched job categories for Client Customer Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Customer Manager jobs? Cities in Indiana with the most Client Customer Manager job openings:
Client Customer Manager jobs near you
Production Coordinator/New Services Administrator - Entry Level - Seasonal

Production Coordinator/New Services Administrator - Entry Level - Seasonal

Balance Claims LLC

Indianapolis, IN • On-site

Temporary

PTO

Posted yesterday

Job description

About Balance Platforms, LLC
Balance Platforms, LLC (https://balanceclaims.com) provides full-service claims administration, estimates, advisory, and technology services for contractors. We partner with leading platforms and service vendors to deliver compliant, timely construction job file management, allowing our clients to focus on selling, building, and billing.
Works both independently and within team environments for production department, especially in new services/business development opportunities within the company. Anticipates and resolves problems; updates/reports to team leads/production manager as needed. Submits construction estimates to insurance companies and works to resolve scope differences.
This position starts seasonal with the potential to develop into full-time.
Key Responsibilities:
  • Assisting with client questions for supplementing department
  • Working supplement file count, based on department workload and bandwidth.
  • Monitoring of Waiting for Approvals.
  • Monitoring of Waiting on Clients (Begs).
  • Assisting in file set up for kickoffs.
  • Helping with supplement touchpoints due to team absences/PTO.
  • Assisting with supplement completes for supplementing team as needed.
  • Assisting/working on various production department related projects/new services as needed.
  • File research in client's CRM.

Qualifications and Skills
  • 1+ year(s) of experience in the Insurance Restoration Industry (preferred by not mandatory)
  • Proficient in navigating CRM's.
  • Experience in Xactimate software (preferred but not mandatory)
  • Exceptional communication and business writing abilities.
  • Strong problem-solving, analytical, and quantitative skills.
  • Proficient time management and organizational abilities.
  • Solid computer skills.

Apply