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Client Care Coordinator Jobs in Springfield, IL (NOW HIRING)

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How much do client care coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client care coordinator in Springfield, IL is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.40 per hour, depending on experience, location, and employer.

What does a client care coordinator do?

A Client Care Coordinator is responsible for managing and supporting client relationships, ensuring clients receive high-quality service, and addressing their concerns and needs. They often act as a liaison between clients and the company, coordinate appointments or services, and follow up to ensure client satisfaction. This role may also involve handling administrative duties, resolving issues, and providing information about products or services. Overall, Client Care Coordinators play a key role in maintaining positive client experiences and fostering loyalty.

How does a client care coordinator typically collaborate with other departments to ensure client satisfaction?

Client Care Coordinators frequently work alongside teams such as sales, account management, and technical support to address client needs efficiently. They act as a central point of contact, ensuring client concerns are communicated clearly and resolved promptly. This role often involves organizing meetings, following up on client requests, and tracking progress across departments, which helps maintain high levels of client satisfaction and retention. Strong communication and organization skills are essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a client care coordinator, and why are they important?

To thrive as a Client Care Coordinator, you need strong organizational skills, detail orientation, and a background in customer service or healthcare administration, often supported by a relevant degree or certification. Familiarity with client management software, scheduling tools, and basic office systems like Microsoft Office is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for building rapport and resolving client concerns effectively. These skills ensure seamless client experiences, efficient operations, and lasting relationships, which are vital for service quality and client retention.

How to become a client care coordinator?

To become a client care coordinator, candidates typically need a high school diploma or equivalent, along with strong communication and organizational skills. Relevant experience in customer service or healthcare settings can be beneficial, and some roles may require familiarity with scheduling software or electronic health records. Certifications are not usually mandatory but can enhance job prospects.
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Client Care Coordinator jobs near you
Infographic showing various Client Care Coordinator job openings in Springfield, IL as of August 2026, with employment types broken down into 2% As Needed, 63% Full Time, 29% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $41,794 per year, or $20.1 per hour.

Electrical Engineering Manager - Healthcare

Farnsworth Group

Springfield, IL

$121K - $156K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Farnsworth Group is seeking an Electrical Engineering Manager - Healthcare in one of the posting locations below. The Electrical Engineering Manager - Healthcare at Farnsworth Group leads the planning, design, and delivery of normal and emergency power, lighting, and low‑voltage systems for healthcare and complex institutional facilities throughout the Midwest. The role blends deep technical expertise in healthcare electrical systems with project management, client leadership, and mentoring of engineers and designers within our multi‑disciplinary architecture and engineering teams.
Posting Locations for this role: Lisle, Normal, Peoria, Champaign, or Springfield, IL; or St. Louis, MO
What You’ll Do
  • Lead and manage the electrical engineering team on healthcare projects, overseeing scope, schedule, budget, quality, and risk across multiple concurrent projects.
  • Serve as electrical discipline lead for hospitals, ambulatory care centers, imaging and procedure suites, and other healthcare facilities, coordinating with mechanical, architectural, structural, and technology disciplines.
  • Support projects primarily in Illinois and the greater St. Louis region, with periodic travel to client sites and Farnsworth Group offices across the Midwest for coordination meetings, site visits, and construction support.
  • Oversee and perform electrical design, including normal and emergency power distribution, essential electrical systems, lighting, fire alarm, grounding, and, as applicable, nurse call, low‑voltage, and life‑safety systems.
  • Ensure compliance with applicable electrical and healthcare codes and standards, including NEC, NFPA 70, NFPA 72, NFPA 99, NFPA 101 and 110, the FGI Guidelines, and state and local Department of Health and facility review board requirements in Illinois, Missouri, and surrounding states.
  • Direct or review power system studies (short‑circuit, protective device coordination, arc‑flash, load flow, and voltage drop) to support safe and code‑compliant designs.​
  • Provide technical QA/QC review of drawings, one‑line diagrams, calculations, specifications, photometric studies, and reports prepared by the team.
  • Lead project management activities, including work planning, staff assignments, fee and scope management, change‑order negotiation, and monitoring of project financial performance.
  • Build and maintain strong relationships with healthcare clients and facility stakeholders; act as a trusted advisor on reliability, redundancy, future expansion, resiliency, and regulatory issues.
  • Mentor and coach electrical engineers and designers, fostering a collaborative, inclusive culture and promoting technical and professional growth.
  • Support business development by participating in pursuits, developing scopes and fees, and contributing to proposals and presentations for healthcare clients.
  • Promote consistent use of firm standards, BIM/Revit workflows, and coordination procedures for electrical systems, and champion continuous improvement in delivery processes.
  • Stay current with evolving codes, technologies, and best practices in healthcare electrical design, including decarbonization, microgrids, on‑site generation, and resiliency strategies.

What You’ll Need
  • Bachelor’s degree in Electrical Engineering from an accredited program.
  • Licensed Professional Engineer (PE).
  • Typically, 12-15+ years of progressively responsible experience in building electrical design, with significant experience on healthcare projects in an AEC/MEP consulting environment.
  • Demonstrated experience functioning as electrical lead and/or electrical project manager on multi‑disciplinary healthcare projects, including responsibility for client interaction, design delivery, and coordination.
  • Strong knowledge of the National Electrical Code (NEC), relevant NFPA standards for healthcare (e.g., NFPA 72, 99, 101, 110), FGI Guidelines, and applicable state/local codes and energy codes.
  • Proficiency with power distribution design, emergency/standby power systems, lighting and lighting controls, fire alarm and life‑safety systems, and low‑voltage infrastructure for healthcare facilities.
  • Experience performing or overseeing electrical power system studies (short‑circuit, coordination, arc‑flash).
  • Proficiency with Revit and BIM workflows for electrical systems; experience with SKM, ETAP, or similar analysis tools is a plus.
  • Proven ability to lead teams, manage multiple priorities, and deliver projects on time and within budget while maintaining high technical quality.
  • Excellent verbal and written communication skills and the ability to work effectively with clients, design partners, and contractors at all stages of design and construction.

Nice to Haves
  • Experience with large hospital campuses, critical access hospitals, or major healthcare systems.
  • Experience with alternative delivery (Design‑Build, IPD, design‑assist) and early contractor collaboration.
  • Experience with HCAI/OSHPD or other state health authority approval processes, where applicable.​
  • LEED AP, WELL AP, or other sustainability credentials.

Who We Are
Join Farnsworth Group, a nationally recognized architectural, engineering, and surveying firm, where your career can thrive! For ten consecutive years, we’ve been certified as a Great Place to Work®, and our engineers, architects, surveyors, and scientists channel their passion and expertise into making meaningful contributions to the world around us. With almost 650 talented professionals across 24 offices, we collaborate with clients ranging from small communities to some of the world’s largest brands. Our success is built on our people - their passion, creativity, and commitment to excellence. Here, you’ll find a supportive culture that champions your growth, embraces challenges, values work-life balance, and empowers you to make a lasting impact for our clients and the communities we serve. Join us and move your career forward.
A Great Place to Work Certified
For ten consecutive years, Farnsworth Group has earned the prestigious Great Place to Work® certification—thanks to our employees! Each year, our staff participates in a survey administered by the Great Place to Work organization, measuring perceptions of credibility, respect, pride, fairness, and camaraderie. The results are benchmarked against the nation’s leading companies, and only top performers receive the certification. Insights from the survey help us continually enhance our work environment and foster a culture that makes Farnsworth Group an even greater place to work.
Featured benefits and perks include:
  • 401(k) with 100% Company Match up to 5%
  • Medical/Dental/Vision Insurance Plans
  • Flexible Spending and Health Savings Accounts
  • Short amp; Long-Term Disability
  • Maternity and Paternity Leave
  • Professional Development and Training
  • Mentoring Program
  • Paid Time Off
  • Wellness/Fitness Reimbursements
  • Pet Insurance Plan
  • Hybrid Work Program

Farnsworth Group appreciates that flexibility and work-life balance are important aspects of the careers and lives of our employees. Our Hybrid Work Program offers employees a flexible work arrangement while contributing to the Company’s culture and success.
Salary Range: $120,000 – $171,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, as well as internal and external equity)
Statement on Diversity and Inclusion
Farnsworth Group is a collection of employees with unique backgrounds and perspectives that all come together to make us a better Company. It is our goal to recruit, hire, develop, retain, and promote a diverse group of people. Join us…and let’s make a difference, together.
Farnsworth Group, Inc. is proud to be a M/F Disabled and Veteran EEO/AA employer.
For immediate consideration, please Apply Online by clicking on the "Apply for this Position" tab below.
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