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Client Care Coordinator Jobs in Riverside, CA (NOW HIRING)

Lifekind Health

Care Coordinator

San Jacinto, CA · On-site

$19.25 - $26/hr

A Care Coordinator plays a pivotal role in ensuring that patients receive comprehensive and continuous healthcare services tailored to their individual needs. This position involves collaborating ...

Lifekind Health

Care Coordinator

Riverside, CA · On-site

$20 - $27/hr

A Care Coordinator plays a pivotal role in ensuring that patients receive comprehensive and continuous healthcare services tailored to their individual needs. This position involves collaborating ...

Interim Healthcare of Irvine

Be Seen First

Care Coordinator & Business Development Representative

Irvine, CA · On-site

$30/hr

Ensuring high-quality client care and caregiver coordination * Driving growth through referral partnerships and community outreach This is an ideal opportunity for someone who thrives in both health ...

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All JobsClient Care JobsClient Care Coordinator JobsClient Care Coordinator Jobs in Riverside, CA

Client Care Coordinator information

See Riverside, CA salary details

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How much do client care coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for client care coordinator in Riverside, CA is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client care coordinator, and why are they important?

To thrive as a Client Care Coordinator, you need strong organizational skills, detail orientation, and a background in customer service or healthcare administration, often supported by a relevant degree or certification. Familiarity with client management software, scheduling tools, and basic office systems like Microsoft Office is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for building rapport and resolving client concerns effectively. These skills ensure seamless client experiences, efficient operations, and lasting relationships, which are vital for service quality and client retention.

What does a client care coordinator do?

A Client Care Coordinator is responsible for managing and supporting client relationships, ensuring clients receive high-quality service, and addressing their concerns and needs. They often act as a liaison between clients and the company, coordinate appointments or services, and follow up to ensure client satisfaction. This role may also involve handling administrative duties, resolving issues, and providing information about products or services. Overall, Client Care Coordinators play a key role in maintaining positive client experiences and fostering loyalty.

How does a client care coordinator typically collaborate with other departments to ensure client satisfaction?

Client Care Coordinators frequently work alongside teams such as sales, account management, and technical support to address client needs efficiently. They act as a central point of contact, ensuring client concerns are communicated clearly and resolved promptly. This role often involves organizing meetings, following up on client requests, and tracking progress across departments, which helps maintain high levels of client satisfaction and retention. Strong communication and organization skills are essential for success in this collaborative environment.
More about Client Care Coordinator jobs

What are the most commonly searched types of Client Care jobs in Riverside, CA?

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For Client Care Coordinator jobs in Riverside, CA, the most frequently searched job titles are:

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What cities near Riverside, CA are hiring for Client Care Coordinator jobs?

Cities near Riverside, CA with the most Client Care Coordinator job openings:

Client Care Coordinator jobs near you
Infographic showing various Client Care Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,993 per year, or $21.2 per hour.

Care Coordinator

True Behavioral Health LP

San Bernardino, CA • On-site

$24 - $25/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

At FR Health, we're committed to improving lives through innovative, compassionate healthcare services. As part of The Counseling Team International (TCTI), an FR Health division, you'll join a team dedicated to providing high-quality behavioral health services to first responders, public safety agencies, and their families.

We are seeking an organized, customer-focused Care Coordinator to serve as a vital link between our clients and clinical team. In this role, you will coordinate appointments, support clinicians, manage client communications, and ensure an exceptional experience from the first point of contact through ongoing care.

If you thrive in a fast-paced environment, are passionate about helping others, and excel at multitasking while providing outstanding customer service, we'd love to hear from you

Position Summary

The Care Coordinator serves as a central point of contact for clients, clinicians, and contracted agencies. This position is responsible for coordinating department requests, scheduling appointments, responding to critical incident requests, maintaining accurate records, and ensuring seamless communication between clients and clinical staff.

The ideal candidate is highly organized, customer service-oriented, and able to effectively prioritize multiple tasks while maintaining professionalism and confidentiality.

Essential Responsibilities

  • Professionally answer incoming phone calls, emails, and other communications.
  • Welcome clients and provide exceptional customer service to current and prospective clients.
  • Schedule and coordinate client consultations, assessments, and appointments with clinical personnel.
  • Collect and maintain accurate client information within internal systems.
  • Coordinate clinician assignments based on client needs, availability, and scheduling requirements.
  • Monitor appointment schedules and proactively resolve scheduling conflicts.
  • Contact clients regarding upcoming appointments and scheduling changes.
  • Assist with critical incident response coordination and department requests.
  • Prepare, distribute, and maintain documentation and reports.
  • Coordinate meetings and facilitate communication between team members.
  • Maintain organized electronic and physical client records while ensuring confidentiality.
  • Support department operations by performing additional administrative duties as assigned.


Qualifications Required:

· High school diploma or equivalent.

· Excellent customer service, communication, and interpersonal skills.

· Strong organizational skills with exceptional attention to detail.

· Ability to manage multiple priorities in a fast-paced environment.

· Proficiency with Microsoft Office and general computer applications.

· Experience with scheduling, administrative support, or customer service.

· Ability to maintain confidentiality and exercise sound judgment.

Preferred:

· Associate's or Bachelor's degree.

· Experience in healthcare, behavioral health, or medical scheduling.

· Knowledge of healthcare or behavioral health terminology.

· Experience working with electronic scheduling or medical record systems.

Desired Skills

· Strong problem-solving and critical thinking abilities.

· Excellent time management and organizational skills.

· Professional, compassionate, and service-oriented demeanor.

· Ability to work independently while collaborating effectively with a multidisciplinary team.

· Adaptability and flexibility in a dynamic work environment.

We offer:

· Competitive compensation

· Comprehensive benefits package

· Paid time off and holidays

· Professional development opportunities

· Supportive and collaborative work environment

· Meaningful work that positively impacts the lives of others

The Counseling Team International is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are treated with dignity and respect.