Senior Account Associate - Commercial Lines Work Mode: Remote (Florida, Texas and Eastern Time Zone ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Senior Account Associate - Commercial Lines Work Mode: Remote (Florida, Texas and Eastern Time Zone ... New and Renewal Business Support: Conduct client research, gather underwriting information ...
Beauty Consultant - South Plains Mall
Lubbock, TX · On-site
$13.50 - $16.25/hr
Proactively approaches clients in a friendly manner to determine how to provide a rewarding client ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Beauty Consultant - South Plains Mall
Lubbock, TX · On-site
$13.50 - $16.25/hr
Proactively approaches clients in a friendly manner to determine how to provide a rewarding client ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...
Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level What We Offer: * Competitive salaries and bonus potential * Company-paid health insurance * Paid ...
Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level What We Offer: * Competitive salaries and bonus potential * Company-paid health insurance * Paid ...
Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level What We Offer: * Competitive salaries and bonus potential * Company-paid health insurance * Paid ...
Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level What We Offer: * Competitive salaries and bonus potential * Company-paid health insurance * Paid ...
Full Time Retail Supervisor
$43K - $63K/yr
Manage and direct retail associates, conduct store audits, execute and complete all retail projects. * Maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly ...
Full Time Retail Supervisor
$43K - $63K/yr
Manage and direct retail associates, conduct store audits, execute and complete all retail projects. * Maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly ...
Design Associate
Lubbock, TX · On-site
Will attend client's homes with Design Consultant to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed.
Design Associate
Lubbock, TX · On-site
Will attend client's homes with Design Consultant to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed.
Will attend client's homes with Design Consultant to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed.
Will attend client's homes with Design Consultant to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed.
Design Associate
Lubbock, TX · On-site
Will attend client's homes with Design Consultant to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed.
Design Associate
Lubbock, TX · On-site
Will attend client's homes with Design Consultant to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed.
Assistant Manager Overview Embraces our diverse, inclusive culture leading all activities related to providing exceptional associate and client engagement. Leads activities required to achieve all ...
Assistant Manager Overview Embraces our diverse, inclusive culture leading all activities related to providing exceptional associate and client engagement. Leads activities required to achieve all ...
Full Time Retail Supervisor
Lubbock, TX · On-site
$63K/yr
Manage and direct retail associates, conduct store audits, execute and complete all retail projects. * Maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly ...
Full Time Retail Supervisor
Lubbock, TX · On-site
$63K/yr
Manage and direct retail associates, conduct store audits, execute and complete all retail projects. * Maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly ...
Parts Counter Lead Associate- Toyota of Midland
Lubbock, TX · On-site
$13.75 - $18.50/hr
Create special ordered parts on dealership computer system and notify ASM, technician or client ... Benefits In addition to career-long personal development, our associates enjoy a number of benefits ...
Parts Counter Lead Associate- Toyota of Midland
Lubbock, TX · On-site
$13.75 - $18.50/hr
Create special ordered parts on dealership computer system and notify ASM, technician or client ... Benefits In addition to career-long personal development, our associates enjoy a number of benefits ...
JBCR Education Specialist FT Q3
Lubbock, TX · On-site
$21.54 - $23.69/hr
Monitors client progress and maintains accurate and timely documentation. * Utilizes a person ... Licensure as a Licensed Professional Counselor (LPC), Licensed Professional Counselor Associate ...
New
JBCR Education Specialist FT Q3
Lubbock, TX · On-site
$21.54 - $23.69/hr
Monitors client progress and maintains accurate and timely documentation. * Utilizes a person ... Licensure as a Licensed Professional Counselor (LPC), Licensed Professional Counselor Associate ...
New
Associate Attorney
Lubbock, TX · On-site +1
$100K - $145K/yr
Passionate about trial work and dedicated to exceptional client service, you strive to make a meaningful impact in every case. You're also eager to grow, collaborate, and contribute to a high ...
Associate Attorney
Lubbock, TX · On-site +1
$100K - $145K/yr
Passionate about trial work and dedicated to exceptional client service, you strive to make a meaningful impact in every case. You're also eager to grow, collaborate, and contribute to a high ...
Associate Attorney
Lubbock, TX · On-site
$100K - $145K/yr
Passionate about trial work and dedicated to exceptional client service, you strive to make a meaningful impact in every case. You're also eager to grow, collaborate, and contribute to a high ...
Associate Attorney
Lubbock, TX · On-site
$100K - $145K/yr
Passionate about trial work and dedicated to exceptional client service, you strive to make a meaningful impact in every case. You're also eager to grow, collaborate, and contribute to a high ...
Associate Attorney
Lubbock, TX · On-site +1
$100K - $145K/yr
Passionate about trial work and dedicated to exceptional client service, you strive to make a meaningful impact in every case. You're also eager to grow, collaborate, and contribute to a high ...
Quick apply
Associate Attorney
Lubbock, TX · On-site +1
$100K - $145K/yr
Passionate about trial work and dedicated to exceptional client service, you strive to make a meaningful impact in every case. You're also eager to grow, collaborate, and contribute to a high ...
Part-Time Beauty Advisor - Sephora
Lubbock, TX · On-site
$13.70/hr
Build strong client loyalty and influence clients by identifying their needs and suggesting ... Maintaining adherence to company safety policies for the safety of all associates and customers
Part-Time Beauty Advisor - Sephora
Lubbock, TX · On-site
$13.70/hr
Build strong client loyalty and influence clients by identifying their needs and suggesting ... Maintaining adherence to company safety policies for the safety of all associates and customers
Customer Service Associate I
Lorenzo, TX · On-site
$12.50 - $17.25/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...
Customer Service Associate I
Lorenzo, TX · On-site
$12.50 - $17.25/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...
CCMS & Associates is looking for a 1099 Field Adjuster in Texas , specifically the Lubbock area. We ... to the client * Maintain acceptable product quality through compliance with established best ...
Quick apply
CCMS & Associates is looking for a 1099 Field Adjuster in Texas , specifically the Lubbock area. We ... to the client * Maintain acceptable product quality through compliance with established best ...
Customer Service Associate I
Abernathy, TX · On-site
$11.75 - $16.25/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...
Customer Service Associate I
Abernathy, TX · On-site
$11.75 - $16.25/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...
Customer Service Associate I
Slaton, TX · On-site
$12.25 - $17/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...
Customer Service Associate I
Slaton, TX · On-site
$12.25 - $17/hr
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...
Client Associate information
See Lubbock, TX salary details
$15.9K - $20.3K
3% of jobs
$20.3K - $24.8K
1% of jobs
$24.8K - $29.2K
9% of jobs
$29.2K - $33.7K
6% of jobs
$35.2K is the 25th percentile. Wages below this are outliers.
$33.7K - $38.1K
16% of jobs
$38.1K - $42.6K
11% of jobs
The median wage is $44.1K / yr.
$42.6K - $47K
11% of jobs
$47K - $51.5K
14% of jobs
$52.7K is the 75th percentile. Wages above this are outliers.
$51.5K - $55.9K
15% of jobs
$55.9K - $60.4K
11% of jobs
$60.4K - $64.8K
3% of jobs
$15.9K
$43.8K
$64.8K
How much do client associate jobs pay per year?
How does a client associate typically collaborate with other teams within a financial services firm?
What is a client associate?
What are the key skills and qualifications needed to thrive as a client associate?
What is the difference between Client Associate vs Customer Service Representative?
| Aspect | Client Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer finance or sales certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Financial institutions, investment firms, banks | Retail, call centers, service centers |
| Employer & Industry Usage | Financial services, banking, wealth management | Retail, telecommunications, hospitality |
| Common Search & Comparison Intent | Understanding roles in finance and client management | Customer support and service roles |
The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

Full-time
Medical, Retirement
Re-posted 24 days ago
Insurance Office Of America rating
8.8
Based on 18 frontline employees who took The Breakroom Quiz
57th of 303 rated insurance
Job description
Description
Job Description:
Title: Senior Account Associate - Commercial Lines
Work Mode: Remote (Florida, Texas and Eastern Time Zone Only | Location/Supporting: Jupiter, FL| Book Focus: General, Construction, Contractors
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs.
Key Responsibilities:
Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.
Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.
Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.
New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Contract Review: Assist in reviewing contracts to ensure proper coverages are included.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3+ years of customer service experience in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active licensing, professional designation (CISR) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 50-70K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Insurance Office Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988