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Client Associate Jobs in Austin, TX (NOW HIRING)

Act as a mentor and resource for Associates and Senior Associates on operational matters, such as ... Strong analytical, quantitative, problem-solving, and client service skills. * Proactive, detail ...

Act as a mentor and resource for Associates and Senior Associates on operational matters, such as ... Strong analytical, quantitative, problem-solving, and client service skills. * Proactive, detail ...

... the client. * Maintain SLAs related to customer service ticket turnaround time * Assist with ... Associate's degree in accounting or related field from a college or university. Experience may be ...

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Client Associate information

See Austin, TX salary details

$18.3K

$50.5K

$74.8K

How much do client associate jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client associate in Austin, TX is $50,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $61,500.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Associate role typically does not pay $4,000 a week without relevant experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or financial services where commissions and bonuses are significant, but they usually require experience, certifications, or licensing. Most jobs paying this amount without a degree are in sales, entrepreneurship, or commission-based positions.

Is a client service associate a good job?

A client service associate is a role focused on assisting clients, managing accounts, and providing support within financial or service industries. It often requires strong communication skills, attention to detail, and familiarity with customer relationship management tools. The job can offer stable employment and opportunities for advancement, depending on the employer and industry.

What does a client associate do?

A client associate supports clients by managing accounts, providing information, and addressing inquiries. They often handle administrative tasks, use customer relationship management (CRM) tools, and ensure client needs are met efficiently within a financial or service environment.

How does a Client Associate typically collaborate with other teams within a financial services firm?

Client Associates frequently work alongside financial advisors, operations staff, and compliance departments to ensure seamless client service. They may coordinate account openings, process transactions, and assist with client inquiries, requiring strong communication and organizational skills. Collaboration is often facilitated through regular meetings, shared software platforms, and cross-departmental projects, making teamwork an essential aspect of the role. Adapting to different working styles and managing multiple priorities are common challenges that Client Associates navigate in this collaborative environment.

What are Client Associates?

Client Associates are professionals who support financial advisors or client relationship managers in delivering high-quality service to clients. They handle administrative tasks, prepare account paperwork, respond to client inquiries, and help manage client accounts. Their role ensures smooth communication between clients and the firm while allowing advisors to focus on providing financial guidance. Client Associates often work in banking, wealth management, or investment firms. The position requires strong organizational, communication, and customer service skills.

Is Associate the lowest position?

In many organizations, the title of Client Associate is an entry-level or junior position, but it is not necessarily the lowest role. Some companies have internships, assistants, or trainee roles that are considered lower, while others may have multiple levels of associates before reaching senior or managerial positions. Career progression often depends on experience, performance, and company structure.

What are the key skills and qualifications needed to thrive as a Client Associate, and why are they important?

To thrive as a Client Associate, you need strong organizational abilities, attention to detail, and foundational knowledge of financial products or client services, often supported by a relevant degree. Familiarity with CRM systems, financial software, and proficiency in Microsoft Office are typically required, and some firms may seek Series 7 or 63 licenses. Excellent communication, problem-solving skills, and a client-focused attitude help build trust and foster lasting client relationships. These capabilities ensure efficient client support, accurate processing of transactions, and contribute to overall client satisfaction and business success.

What is the difference between Client Associate vs Customer Service Representative?

AspectClient AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer finance or sales certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentFinancial institutions, investment firms, banksRetail, call centers, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles in finance and client managementCustomer support and service roles

The main difference between a Client Associate and a Customer Service Representative lies in their industry focus and responsibilities. Client Associates typically work in financial institutions, handling client portfolios and providing investment or banking services. Customer Service Representatives work across various industries, focusing on resolving customer inquiries and support. While both roles require strong communication skills, Client Associates often need financial knowledge and certifications, whereas Customer Service Representatives focus on customer satisfaction and problem-solving.

What are the most commonly searched types of Client jobs in Austin, TX? The most popular types of Client jobs in Austin, TX are:
What are popular job titles related to Client Associate jobs in Austin, TX? For Client Associate jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Client Associate jobs in Austin, TX look for? The top searched job categories for Client Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Client Associate jobs? Cities near Austin, TX with the most Client Associate job openings:
Infographic showing various Client Associate job openings in Austin, TX as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 77% In-person, 10% Hybrid, and 13% Remote job distribution, with an average salary of $50,517 per year, or $24.3 per hour.
Associate Client Services Account Manager - Client Services Development Program

Associate Client Services Account Manager - Client Services Development Program

Ercot

Taylor, TX • Hybrid

Full-time

Posted 20 days ago


Job description

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

JOB SUMMARY

ERCOT's Client Services Development Program (CSDP) is a 12-month rotational program designed to develop entry-level or career-transitioning candidates into technical subject matter experts and primary points of contact for ERCOT market operations.

This 12-month rotational program is designed to build you into a trusted point of contact for ERCOT Market Participants. CDSP candidates build a strong foundation in ERCOT's market systems, protocols, and grid operations, with emphasis on technical analysis, market rule interpretation, and system/process integration. Associates will rotate through Market Training, Market Support Services, and Client Services Account Management - gaining hands-on exposure to the systems, data flows, protocols, and operational processes that support the ERCOT wholesale market and grid operations.

Through structured training, mentoring, and project-based work, associates develop the ability to translate complex market rules and system behaviors into actionable guidance for Market Participants, positioning them for technical-facing roles within Client Services and across ERCOT. No prior experience in energy markets is required. We are looking for technically curious, analytically minded candidates who are ready to learn and grow.

JOB DUTIES

  • Applies foundational knowledge of ERCOT market systems, protocols, and grid operations to analyze operational scenarios and data.
  • Understands grid and market rules, procedures, and system outputs to support accurate and consistent decision-making.
  • Contributes to technical deliverables, process improvements, and operational objectives under guidance.

ADDITIONAL JOB DUTIES

We are seeking candidates who bring technical thinking and a drive to learn. You do not need to know the energy industry to succeed here - you need the aptitude and curiosity to master it.

  • Build a strong foundation in ERCOT's market systems, protocols, and grid operations through structured training and mentored, real-world work.
  • Establish and grow relationships with ERCOT Market Participants through timely, accurate, and complete responses to their questions and issues.
  • Analyze operational scenarios and data, applying ERCOT Market Rules and procedures to support Market Participant's accurate, consistent decision-making.
  • Work toward becoming a technical liaison between ERCOT systems and Market Participants - diagnosing issues, interpreting system behavior, and guiding resolution.
  • Learn Market Participant onboarding, registration, and qualification processes with a focus on technical requirements and system integration.
  • Acquire sufficient understanding of wholesale settlement to resolve settlement disputes.
  • Contribute to market notices, ensuring technical accuracy and clarity of system and market impacts.
  • Support cross-functional initiatives involving system enhancements, process optimization, and market design changes.
  • Develop documentation, knowledge articles, and training materials focused on systems, tools, and market mechanics.
  • Identify opportunities for data-driven process improvements as you become familiar with existing workflows.
  • Demonstrate the ability to consume complex technical subjects and condense and deliver them to a non-technical audience.
  • Deliver knowledge transfer sessions and training on market systems, tools, and operational processes.
  • Complete a capstone project that demonstrates your applied understanding of ERCOT systems, market operations, and technical problem-solving.

EXPERIENCE

  • Effective communication skills with the ability to convey technical concepts clearly to diverse audiences.
  • Demonstrated ability to interpret data, analyze system behavior, and work within rule-based frameworks.
  • Strong interest in power systems, energy markets, or large-scale operational systems.
  • Self-motivated with a growth mindset - you take ownership of your development.
  • Coursework, internships, research, or personal interest in wholesale electricity, grid operations, or market design is welcome.

WORK LOCATION: Taylor, TX hybrid 2 days per week.

EDUCATION

  • Degree in Engineering (Electrical, Mechanical, Industrial, or related), Mathematics, Statistics, or a closely related quantitative field.
  • Equivalent combination of education and relevant experience will be considered

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-DN

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$66,000 - $91,000