Client Assistant Jobs in Muskegon, MI (NOW HIRING)

LITTLE RIVER BAND OF OTTAWA INDIANS

POSITION VACANCY ANNOUNCEMENT

Position: Medical Assistant - Clinic - Muskegon (1)

Indian Preference applies in accordance with Ordinance #15-600-02

Pay Grade: NE9       Status: Non-exempt; Bi-weekly Pay     Background Check: Extensive

Hiring Range: $17.67 -$21.11 - $25.06 – Commensurate with Verified Qualifications.

Summary: This position is responsible to verify patient information, assisting the clinic medical staff but primarily for supporting patient visits. The Medical Assistant is also responsible for setting up outside referrals and coordinating patient records with outside providers for the Clinic. Perform all clinic duties as dictated by department needs, especially in times of absences by co-workers, at times of high patient volume and/or times of increased workload.

Employment Qualifications:

• Associate degree or higher in a health care degree program and/or an active certification as a Medical Assistant (CMA), preferred; and
• Work experience of three (3) or more years as a medical assistant, preferably in a health/clinical setting; preferred but not limited to; and
• Working knowledge of sensitivity communication practices and interview techniques in order to speak with and for the patient; and
• Current CPR/BLS certification or shall obtain within 90 days of hire: and
• Demonstrated knowledge and use of electronic health records; and
• Technical skills of an Intermediate or higher user of MS office software, computers, and office equipment
  

Clinical Duties and Responsibilities

1. Provides exceptional customer service while receiving and assists patients; places patients into rooms; directs appropriate patient records for provider review prior to service delivery.
2. Taking and recording Vital Signs: Measuring and recording patient information like temperature, blood pressure, weight, and pulse.
3. Recording Medical Histories: Gathering patient information about their past and present medical conditions
4. Preparing Patients for Examination: Helping patients get ready for provider’s visits.
5. Assisting with Examinations and Procedures: Providing support to providers during examinations, such as handing them instruments or positioning patients.
6. Administering Medications: Under the direction of a licensed provider, CMAs may administer medications via injections.
7. Performing Basic Laboratory Tests: Perform EKGs and Point of Care labs.
8. Complete patient blood draws and prepares sample for laboratory pick up. 
9. Wound Care: Assisting with wound care, including dressing changes and suture removal.
   

Administrative Duties and Responsibilities

1. Schedules patient appointments; verifies appointments prior to service date, schedules referral appointments, including diagnostic testing, and coordinates patient’s records with outside providers.
   
2. Assists with triage of incoming calls for acuity of concern and priority appointments.
3. Prepare and update client charts 24 hours prior to daily schedule, maintain information according to chart format, and file charts after final disposition of service. Performs all related patient data entry as directed in the RPMS system. Assists with bi-annual clinic eligibility audit.
4. Maintains supplies, inventory records of incoming supplies, prescribed medication samples, and items provided to patients under the direction of providers.
5. Perform all duties in support of Clinic Providers as needed.
6. Prepare and clean treatment rooms and medical instruments.
7. Obtain Prior Authorizations from insurance companies for testing and medications.
8. Facilitates the dissemination of information regarding department programs and assists with client health education as needed.
9. Maintains professionalism and confidentiality in all aspects of work and complies with all applicable tribal, federal, or state laws and procedures.
10. All other position related duties as assigned by supervisor and/or Health Services Director

How to Apply

Submit your application, cover letter, resume, and supporting documents (including Tribal ID front/back if applicable) electronically at:
www.lrboi-nsn.gov

Questions? Contact:
LRBOI HR Department
2608 Government Center Dr., Manistee, MI 49660
Phone: 231.723.8288

Conditions of Employment

All offers are contingent upon successful completion of the hiring process, including interviews, skills testing, reference checks, drug screening, background investigation, and a 90-day introductory period.

Dear Applicant:

Boozhoo (Hello), Miigwech (Thank You) for your interest in job opportunities with the LRBOI. We look forward to reviewing your application and qualifications. Please take a few moments to carefully read through the following instructions and notices. If you have any questions or concerns, please do not hesitate to contact the Human Resources Department at 231-723-8288

Notice of Indian Preference in Employment:

In accordance with the Little River Band of Ottawa Indians' Ordinance #15-600-02, the Tribe applies Indian Preference in hiring activities. When claiming Indian Preference, an applicant must identify oneself in the proper category on the application and provide the documentation noted below. Following is the order in which preference is applied during the hiring process, as well as the customary documentation used to verify.

1. Tribal Members of the Little River Band of Ottawa Indians – Tribal identification card.
2. Members of Federally Recognized Indian Tribes – Tribal identification card.
3. Tribal Spouse/Parent of a Little River Band of Ottawa Indians Tribal Member – Current and valid marriage license and a copy of spouse’s tribal identification card, or Tribal Parent – Same documentation required for tribal spouse.
4. Tribal Descendant (1st generation, biological parent must be a Little River Band of Ottawa Indians Tribal Member) – Birth certificate and a copy of parent’s tribal identification card.
5. Non-preference – If not claiming Indian Preference, or if not applicable, please continue onto the application.

Posted: 08/07/2026                                                                                             Open Until Filled