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Client Assistant Jobs in Monson, MA (NOW HIRING)

NVA

Client Services Representative

Mansfield Center, CT · On-site

$16.25 - $22.25/hr

Client Service Representative (CSR) East Brook Animal Hospital Full-Time Veterinary Receptionist ... assistant, or animal care experience * Knowledge of veterinary terminology, vaccines, and wellness ...

HumanEdge Allied Health

Medical Assistant

Hartford, CT · On-site

$21.20 - $25.05/hr

HumanEdge is currently filling a Contract position available with our client in Hartford, CT for a Medical Assistant. Join us in Hartford, CT, where you can immerse yourself in the city's rich ...

NVA

Client Services Representative

Mansfield Center, CT · On-site

$16.25 - $22.25/hr

Client Service Representative (CSR) East Brook Animal Hospital Full-Time | Veterinary Receptionist ... assistant, or animal care experience * Knowledge of veterinary terminology, vaccines, and wellness ...

Banfield

Client Service Coordinator Part Time

Manchester, CT · On-site

$18.25 - $24/hr

... ? Assist outgoing clients by providing all necessary instructions, information and invoices ... Client Service Skills ? Priority Setting ? Time Management CAPABILITIES AND EXPERIENCE (CAN DO)

Banfield

Client Service Coordinator Full Time

Manchester, CT · On-site

$18.25 - $24/hr

... ? Assist outgoing clients by providing all necessary instructions, information and invoices ... Client Service Skills ? Priority Setting ? Time Management CAPABILITIES AND EXPERIENCE (CAN DO)

Sacred Touch Homecare Llc

CNA

Manchester, CT · On-site

... (CNA) to join our growing team in Manchester, CT. This is a rewarding opportunity to make a ... Monitor and record vital signs, reporting any changes in client condition to supervising staff

The MH Group LLC

Medical Assistant

Springfield, MA · On-site

$19 - $25/hr

Certified or Registered Medical Assistant We are seeking a highly motivated and skilled Certified or Registered Medical Assistant to join our client's healthcare team. The ideal candidate will have a ...

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Client Assistant information

What does a client assistant do?

A Client Assistant is responsible for providing support to clients and ensuring their needs are met efficiently and professionally. Their duties often include answering client inquiries, assisting with paperwork, scheduling appointments, and handling basic administrative tasks. Client Assistants act as a liaison between the client and the organization, helping to resolve issues and maintain positive relationships. They play a key role in delivering excellent customer service and supporting the work of other team members.

What are the key skills and qualifications needed to thrive as a client assistant?

To thrive as a Client Assistant, you need strong organizational skills, attention to detail, and a background in customer service or administrative support, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, CRM systems, and basic data entry tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly help you build positive relationships with clients and colleagues. These skills ensure that client needs are efficiently met, fostering satisfaction and loyalty in a competitive business environment.

How does a client assistant typically collaborate with other departments to ensure excellent client service?

Client Assistants play a vital role in bridging communication between clients and various internal departments, such as sales, customer support, and account management. They frequently coordinate with these teams to address client inquiries, resolve issues, and ensure that services are delivered accurately and on time. Effective collaboration requires strong organizational and communication skills, as well as the ability to manage multiple tasks and prioritize client needs. By working closely with colleagues, Client Assistants help maintain high client satisfaction and foster long-term relationships.
What cities near Monson, MA are hiring for Client Assistant jobs? Cities near Monson, MA with the most Client Assistant job openings:
Client Assistant jobs near you
Infographic showing various Client Assistant job openings in Monson, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Client Services Representative

NVA

Mansfield Center, CT • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description


Client Service Representative (CSR)
East Brook Animal Hospital
Full-Time Veterinary Receptionist / Client Service Representative
Are you an experienced customer service professional who loves animals and enjoys building relationships with people? Join the team at East Brook Animal Hospital as a Veterinary Client Service Representative (CSR)!
We're looking for a friendly, organized, and compassionate individual who thrives in a fast-paced environment and enjoys helping both pets and the people who love them. As the first and last point of contact for our clients, you'll play an important role in creating a welcoming, supportive experience for every visit.
If you enjoy teamwork, communication, and making a difference every day, we'd love to meet you.
What You'll Do
  • Greet clients and patients with warmth and professionalism
  • Answer phones, schedule appointments, and manage client communication
  • Educate clients on vaccines, wellness care, and hospital services
  • Process medical records, notes, and client information accurately
  • Support veterinarians and technicians through effective communication
  • Handle multiple tasks while maintaining a calm and positive attitude
  • Provide compassionate support during emotionally sensitive situations

What We're Looking For
Preferred Qualifications
  • 1 or more years of veterinary receptionist, veterinary assistant, or animal care experience
  • Knowledge of veterinary terminology, vaccines, and wellness services
  • Experience working in a veterinary hospital or animal-related field

Required Skills
  • Strong customer service and communication skills
  • Comfortable using computers and navigating multiple software systems
  • Ability to multitask and stay organized in a busy environment
  • Positive attitude and strong teamwork mentality
  • Ability to handle challenging conversations with empathy and professionalism

Physical Requirements
This role can be physically active and may include:
  • Standing, walking, bending, and lifting throughout the day
  • Navigating stairs regularly
  • Lifting and carrying up to 50 pounds when needed

Schedule
  • Full-time opportunity
  • 4-5 day work week
  • Flexible scheduling based on hospital needs
  • Saturday availability required

Benefits
Full-time team members are eligible for:
  • Medical, dental, and additional benefit options
  • Paid vacation
  • Generous employee pet discounts on services, medications, and food
  • Supportive team environment with opportunities to learn and grow

Why East Brook Animal Hospital?
At East Brook Animal Hospital, we believe great client care starts with a strong, supportive team culture. We work together to provide compassionate care for pets while creating a welcoming environment for our clients and coworkers alike.
If you're passionate about animals, client service, and being part of a collaborative veterinary team, apply today!
East Brook Animal Hospital is an Equal Opportunity Employer and values diversity in the workplace.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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