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Wilmington Trust

GCM Client Administrator I

Wilmington, DE · On-site

$22.61 - $37.67/hr

May serve as administrator for medium to large (as defined by business) and/or complex clients. Serves as point of contact for client regarding routine daily administration. Maintains daily contact ...

New

Current

Client Services Administrator

Burlington, WA · On-site

We're currently seeking a full-time Client Service Administrator (CSA) to join our team and provide proactive, high-level administrative support to a group of Relationship Owners (ROs) and those ...

Goodwin

IP Client Administrator

Boston, MA · On-site

The IP Administrator supporting the IPTS Patent practice provides client service, desk management, and legal and administrative support to the firm's IP Patent legal staff. This requires teamwork ...

M&T Bank

GCM Client Administrator IV

Costa Mesa, CA · On-site

$72K - $120K/yr

May serve as administrator for large (as defined by business) and/or highly complex clients. Serves as primary point of contact or relationship lead for client. Maintains daily contact with clients ...

Goodwin Procter LLP

IP Client Administrator

Boston, MA · On-site

The IP Administrator supporting the IPTS Patent practice provides client service, desk management, and legal and administrative support to the firm's IP Patent legal staff. This requires teamwork ...

Goodwin

IP Client Administrator

Boston, MA

The IP Administrator supporting the IPTS Patent practice provides client service, desk management, and legal and administrative support to the firm's IP Patent legal staff. This requires teamwork ...

M&T Bank

GCM Client Administrator IV

Costa Mesa, CA · On-site

$72K - $120K/yr

May serve as administrator for large (as defined by business) and/or highly complex clients. Serves as primary point of contact or relationship lead for client. Maintains daily contact with clients ...

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How much do client administrator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for client administrator in the United States is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $30.53 per hour, depending on experience, location, and employer.

What is a client administrator?

A client administrator provides high-level customer service to clients at financial firms. As a client administrator, your job duties include answering customer inquiries, maintaining client records, performing research on financial products such as a stock investment, and providing administrative support to the senior financial advisers as needed. The career typically requires a bachelor’s degree in finance, accounting, or a related field and experience in the financial services industry. Additional qualifications include knowledge of financial concepts, the ability to work in a team-oriented environment, as well as excellent interpersonal, communication, and computer skills.

How does a client administrator typically collaborate with other departments to ensure efficient client service?

Client Administrators frequently act as a key point of contact between clients and internal teams such as sales, finance, and operations. They coordinate information flow, clarify client needs, and help resolve issues by liaising with the appropriate departments. This role requires proactive communication, attention to detail, and the ability to manage multiple priorities to ensure clients receive timely and accurate support. Effective collaboration is essential for maintaining client satisfaction and streamlining internal workflows.

What are the key skills and qualifications needed to thrive as a client administrator, and why are they important?

To thrive as a Client Administrator, you need strong organizational abilities, attention to detail, and a solid understanding of customer relationship management, often supported by a degree in business administration or a related field. Proficiency with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent communication, problem-solving skills, and a proactive approach help you build trust and efficiently address client needs. These skills are essential to ensure smooth client interactions, maintain high satisfaction, and support overall business operations.

What does a client administrator do?

A client administrator manages client accounts, ensuring their needs are met and services are delivered effectively. They handle communication, coordinate with internal teams, and maintain accurate records using tools like CRM software. Strong organizational and communication skills are essential for this role.
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Client Administrator jobs near you
Infographic showing various Client Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $52,880 per year, or $25.4 per hour.

GCM Client Administrator I

Wilmington Trust

Wilmington, DE • On-site

$22.61 - $37.67/hr

Full-time

Posted 2 days ago

New

Job description

Overview:

Assists with limited aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.  May serve as administrator for medium to large (as defined by business) and/or complex clients.  Serves as point of contact for client regarding routine daily administration. Maintains daily contact with clients to address general inquiries and/or facilitate client requests.  Processes all related transactions, including collecting critical documents, processing cash disbursements, trades and account balances, establishing new accounts and facilitating client requests for discretionary distributions and trust terminations.  Ensures proper administrative management for accounts under responsibility, with supervision.               

Primary Responsibilities:
  • Support the Relationship Manager with oversight of client relationships, making appropriate recommendations regarding routine internal business activities.         
  • Assist account representative(s) in revenue-generating activities by providing appropriate recommendations and preparing documents for meetings.  Manage daily implementation of client strategies as required.             
  • Foster client relationships with assigned client base, serving as point of contact for the client; make recommendations for services to correct and/or enhance the client experience.  Resolve problems and respond to client requests in a timely manner.              
  • Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.              
  • Develop and maintain industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally.  Remain current on industry news applicable to the line of business.           
  • Demonstrate knowledge of corporate policies and procedures related to the administrative role.            
  • Provide and maintain appropriate levels of controls to minimize losses.
  • Provide effective support of team members as requested.        
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Scope of Responsibilities:

This position works under supervision and may provide support to less experienced personnel.               

Education and Experience Required:

Combined minimum of 3 years higher education and/or work experience

Demonstrated focus on customer service and satisfaction

Demonstrated verbal and written communication skills

Education and Experience Preferred:

Bachelor's degree focused on Finance, Business, Economics and Accounting      

Working towards CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus              

Demonstrated skills in pertinent software applications, with ability to learn new applications      

Experience working in a team environment        

Demonstrated interpersonal skills with ability to build significant level of trust with clients

Self-confident

Proven ability to work well with highly capable and successful individuals             

Demonstrated analytical ability 

Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit    

Ability to contribute to positive working relationships and maintain integrity and professionalism             

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.Location:Wilmington, Delaware, United States of America

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