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Client Account Support Analyst Jobs in Kansas (NOW HIRING)

Robert Half

IT Asset Support Analyst

Overland Park, KS · On-site

$19/hr

... account support, and documentation for IT equipment and related services. The ideal candidate ... service, analytical, and communication skills, including the ability to explain technical ...

New

WellSky

Support Analyst

Overland Park, KS · On-site

$2.5K/yr

The Support Analyst is responsible for delivering procedural support to all clients through ... Provide superior client service and ensure outstanding quality resolutions. * Troubleshoot and ...

WellSky

Support Analyst

Overland Park, KS

$2.5K/yr

The Support Analyst is responsible for delivering procedural support to all clients through ... Provide superior client service and ensure outstanding quality resolutions. * Troubleshoot and ...

WellSky

Support Analyst

Overland Park, KS · On-site

The Support Analyst is responsible for delivering procedural support to all clients through ... Provide superior client service and ensure outstanding quality resolutions. * Troubleshoot and ...

WellSky

Technical Support Analyst

Overland Park, KS

$2.5K/yr

Foster strong client relationships through clear communication, proactive support, and efficient ... Ability to analyze and interpret data to identify trends, troubleshoot application issues, and ...

New

Sunshine Metals, Inc.

Network Support Analyst

Wichita, KS · On-site

$72K - $92K/yr

Network Support Analyst We are seeking a Network Support Analyst to join our Enterprise IT Team on ... account provisioning, permissions, and password resets (not architecture or policy) * Support and ...

Morgan Stanley

Client Relationship Analyst

Leawood, KS · On-site

POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... account opening and financial planning at the direction of the Fas/PWAs/teams * Supporting the Fas ...

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Client Account Support Analyst information

How does a Client Account Support Analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are the key skills and qualifications needed to thrive as a Client Account Support Analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

What does a Client Account Support Analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.
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Client Account Support Analyst jobs near you
IT Asset Support Analyst

IT Asset Support Analyst

Robert Half

Overland Park, KS • On-site

$19/hr

Temporary

Posted 2 days ago

Job description

** Pay is firm at $19/hour **


We are looking for a Junior IT Asset Support Analyst to support asset lifecycle operations for a large enterprise environment in Kansas City, Kansas. This Long-term Contract position focuses on coordinating procurement, shipment handling, inventory accuracy, account support, and documentation for IT equipment and related services. The ideal candidate brings a strong background in corporate purchasing, ticket-driven support, and asset tracking, along with the ability to work across technical, operational, and accounting teams.


Responsibilities:

• Coordinate the purchase of network hardware, peripherals, and related technology items by working with approved suppliers and internal stakeholders.

• Identify cost-saving opportunities by applying negotiated vendor terms, carrier programs, bulk buying options, and available promotions to purchasing activities.

• Manage outbound logistics for IT assets by preparing, dispatching, and monitoring shipments to ensure timely and accurate delivery.

• Process incoming equipment promptly, update asset records, and confirm inventory details as items are received.

• Oversee the retirement of obsolete network and server equipment, including collection, decommissioning, and environmentally responsible disposal or recycling.

• Support asset transfers and account consolidation activities associated with mergers or acquisitions while maintaining accurate ownership records.

• Partner with Accounting to investigate and resolve billing discrepancies, intercompany chargebacks, and invoice-related questions.

• Develop and maintain clear documentation covering procurement workflows, asset data updates, offboarding procedures, and decommissioning practices.

• Assist with reporting related to inventory, licensing, financial activity, and other operational metrics as needed.

** Pay is firm at $19/hour **


• Associate degree in a technical discipline or equivalent hands-on experience in a related field.

• At least 2 years of relevant experience, with strong exposure to procurement, asset management, or desktop/support operations in a corporate environment.

• Experience handling purchasing, invoices, expense tracking, or account support within a large enterprise setting.

• Working knowledge of account administration tasks such as creating, updating, auditing, or removing user accounts and distribution groups.

• Ability to generate and compile reports tied to inventory, licensing, and financial or business operations data.

• Hands-on experience with ServiceNow or a comparable ticketing platform, as well as proficiency with Microsoft Office 365.

• Strong customer service, analytical, and communication skills, including the ability to explain technical information in a clear and practical way.

• Ability to document processes thoroughly and follow structured procedures to resolve issues efficiently.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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