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Client Account Support Analyst Jobs in Kansas (NOW HIRING)

WellSky

Support Analyst

Overland Park, KS · On-site

The Support Analyst is responsible for delivering procedural support to all clients through ... Provide superior client service and ensure outstanding quality resolutions. * Troubleshoot and ...

WellSky

Support Analyst

Overland Park, KS · On-site

$2.5K/yr

The Support Analyst is responsible for delivering procedural support to all clients through ... Provide superior client service and ensure outstanding quality resolutions. * Troubleshoot and ...

B&B Solutions US

Program Support Analyst

Manhattan, KS · On-site

$35K - $41K/yr

About the Position We are seeking a detail-oriented and proactive Program Support Analyst to join ... Manage accounts and assist with accounts payable/receivable as needed * Learn new computer programs ...

Morgan Stanley

Client Relationship Analyst

Leawood, KS · On-site

POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... account opening and financial planning at the direction of the Fas/PWAs/teams * Supporting the Fas ...

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Client Account Support Analyst information

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are popular job titles related to Client Account Support Analyst jobs in Kansas?

For Client Account Support Analyst jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Client Account Support Analyst jobs in Kansas look for?

The top searched job categories for Client Account Support Analyst jobs in Kansas are:

What cities in Kansas are hiring for Client Account Support Analyst jobs?

Cities in Kansas with the most Client Account Support Analyst job openings:

Client Account Support Analyst jobs near you

Client Account Manager

Overland Park, KS

MCL Talent Partners
See more jobs at MCL Talent Partnersexternal

$49K - $89K/yr

Full-time

Re-posted 11 days ago

Job description

Job Title: Client Account Manager
Location: Overland Park, KS
Job Type: Full-Time | In-Person | Client-Facing

About the Role

MCL Talent Partners is hiring Client Account Managers on behalf of a growing client in the Overland Park area. This is a full-time, client-facing role for motivated, coachable professionals who want to build a long-term career in benefits sales with clear advancement potential.

You will receive structured training, ongoing mentorship, and support to obtain the required licensing. No prior insurance or industry experience is needed. The ideal candidate enjoys meeting people, communicates clearly, and is comfortable working in a performance-driven environment.

What You'll Do
You will work directly with local business owners and their employees to educate them on voluntary benefit options, support enrollment meetings, and build ongoing client relationships. The role combines classroom and field training with regular in-person client activity.

Core responsibilities:

  • Meet with business owners and decision-makers to present voluntary benefit solutions (such as disability, accident, critical illness, and life insurance)
  • Conduct or support employee enrollment meetings and answer questions
  • Build and maintain professional relationships with client companies
  • Manage your calendar, follow-ups, and client communication
  • Participate in ongoing training, coaching, and mentorship
  • Represent the company professionally in office and community settings

Qualifications

  • Strong communication and interpersonal skills
  • Comfortable presenting information clearly in person
  • Self-motivated, organized, and coachable
  • Valid driver's license and willingness to travel locally for client meetings
  • Customer service or sales experience is helpful but not required
  • Licensing is required; full support is provided during onboarding

What We're Looking For

  • Strong work ethic and positive, professional presence
  • Ability to build rapport quickly
  • Willingness to learn and grow into leadership
  • Comfort working independently while collaborating with a team

Compensation

  • Performance-based with uncapped earning potential + performance bonuses
  • Target first-year range: $49,200 – $89,800+, depending on performance

Job Highlights

  • Schedule: Monday–Friday daytime — Predictable hours
  • Growth: Clear path to leadership through internal promotion

Recruiter Notice: MCL Talent Partners is a third-party recruiting firm. This role is not with MCL Talent Partners.

Next Step: Apply today to schedule a confidential detailed overview of the opportunity and role with the local leadership team.

Apply