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Client Account Manager Jobs in Manchester, CT (NOW HIRING)

HILTI

Account Manager

Hartford, CT · On-site

$65K - $77K/yr

... on jobsites and client offices) to optimize client potential and sales productivity by zone ... The Account Manager role offers an uncapped bonus potential. Individual starting salary within this ...

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

Additionally, the role gathers client feedback to support product and process improvements, manages ... account creation and on-boarding of new CL into the system * Maintain detailed records of ...

RCN Capital LLC

CL Account Manager

South Windsor, CT · On-site

Additionally, the role gathers client feedback to support product and process improvements, manages ... account creation and on-boarding of new CL into the system * Maintain detailed records of ...

Clarest Health

Nurse Account Manager

Cheshire, CT · On-site

$100K - $105K/yr

Document visits, client interactions, and follow-up actions in line with company guidelines ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

Document visits, client interactions, and follow-up actions in line with company guidelines ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

Clarest Health

Nurse Account Manager

Cheshire, CT · On-site

$100K - $105K/yr

Document visits, client interactions, and follow-up actions in line with company guidelines ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

Clarest Health

Nurse Account Manager

Cheshire, CT · On-site

$100K - $105K/yr

Document visits, client interactions, and follow-up actions in line with company guidelines ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

Document visits, client interactions, and follow-up actions in line with company guidelines ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

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Showing results 21-40

All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Manchester, CT

Client Account Manager information

See Manchester, CT salary details

$26.5K

$48.2K

$76.5K

How much do client account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client account manager in Manchester, CT is $48,247.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $55,000.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are the most commonly searched types of Client Account jobs in Manchester, CT?

The most popular types of Client Account jobs in Manchester, CT are:

What job categories do people searching Client Account Manager jobs in Manchester, CT look for?

The top searched job categories for Client Account Manager jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Client Account Manager jobs?

Cities near Manchester, CT with the most Client Account Manager job openings:

Client Account Manager jobs near you

Account Manager, ICHRA

Smith Brothers Insurance

Glastonbury, CT • On-site

$63K - $100K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Work Arrangement: This full-time role has the potential for a hybrid schedule with an expectation of 3 days per week working on-site in Glastonbury, CT, with flexibility for remote work with manager approval.
The ICHRA Account Manager serves as the dedicated post-sale project manager and long-term relationship owner for clients with ICHRA solutions (Individual Coverage Health Reimbursement Arrangement). This role ensures smooth onboarding, technical integrations, and ongoing program success. Acting as the primary liaison between employers, carriers, enrollment partners, and technology vendors, the Account Manager is responsible for operational excellence, compliance, and client satisfaction. The position blends project management, benefits administration expertise, and account management to deliver a consistent, high-quality ICHRA experience from implementation through renewal.
Responsibilities
  • Serve as the account manager for assigned ICHRA clients, from onboarding through renewal.
  • Deliver a timely onboarding experience that meets/exceeds internal standards and builds client confidence.
  • Coordinate with employers, carriers, vendors, and internal partners to ensure operational success.
  • Manage premium reimbursements, reconciliations, and employer reporting.
  • Proactively identify and resolve client and operational issues.
  • Conduct renewal reviews and update cost-savings analyses as employer demographics and markets change.
  • Ensure compliance with ACA and ICHRA regulations.
  • Track adoption, engagement, and program performance metrics.
  • Provide best practices, benchmarks, and ongoing education to maximize employer satisfaction and retention.
  • Build strong client relationships that lead to retention, referrals, and expanded opportunities.
  • Partner with Risk Advisor to identify cross-sell and upsell opportunities.
  • Advocate for client needs and continuous service improvement in ICHRA delivery.
  • Contribute to the ongoing development of the ICHRA practice.
  • Stay current on ICHRA trends, regulations, and market.
  • Maintain accurate documentation and activity records in agency systems.
  • Ensure compliance with agency processes, confidentiality standards, and quality metrics.
  • Complete special projects and other duties as assigned.
  • Engage in ongoing professional development and training to strengthen skills, knowledge, and effectiveness.
  • Effectively use MS Office, standard office applications, and other technologies.
  • Skillfully use AI tools (Copilot, ChatGPT, etc.) to aid work and efficiency.
  • Work effectively with all team members, provide backup support, and contribute to team collaboration.
  • Demonstrate alignment with our purpose, values, and culture.

Desired Skills
  • Strong project management and implementation skills.
  • Working knowledge of ICHRA programs, ACA compliance, and employee benefits administration.
  • Excellent relationship-building, communication, attention to detail, and client service skills.
  • Demonstrated ability to manage projects, timelines, and client relationships simultaneously.
  • Analytical with a problem-solving mindset and solutions oriented approach.
  • Experience and proficiency with benefits administration platforms, payroll systems, and reporting tools.
  • Ability to interpret data and present recommendations to employers.
  • Highly organized with the ability to manage multiple priorities in a fast-paced environment.
  • Collaborative, team-oriented approach with a strong client-first mindset.
  • Comfort working independently while contributing to a broader team.
  • Proficiency with agency management systems, carrier platforms, and technology-enabled tools
  • Commitment to continuous learning and staying ahead of industry trends.
  • Flexibility and willingness to take on additional work and projects assigned.
  • Strong MS Office skills, experience with agency management systems, carrier platforms, and related business systems.
  • Proficient with AI tools, AI assisted workflows, and ability to learn new/future technologies and tools.
  • Self-motivated, strong work ethic, adaptable, stress tolerance to overcome hurdles.
  • Team player who consistently defaults to good.

Qualifications
  • 3-5 years of experience in employee benefits account management, implementation, benefits administration, or a related field.
  • Active Life & Health license in good standing.
  • Bachelor's degree preferred; high school diploma or equivalent required.

General Working Conditions
  • Fast paced environment with significant telephone, email, video, and in person interactions.
  • Some travel and non-standards work hours may be required.
  • Ability to view computer monitors for extended periods of time.
  • Culture rooted in collaboration, integrity, trust, respect, creativity, and fun.

Compensation
The estimated base salary range for this position ranges from $63,600 - $100,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. The hiring range represents the Company's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Qualifying positions will also be eligible for comprehensive benefits, such as participation in family medical and dental insurance programs, 401K plan, PTO, licensing, and continuing education reimbursement.
Must be authorized to work in the United States on a full-time basis without Company sponsorship.
Smith Brothers Insurance, LLC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, affectional or sexual orientation, gender identity or expression, national origin, ancestry, nationality, age, disability, marital or domestic partnership or Civil Union status, pregnancy, family medical history or genetic information, atypical cellular or blood trait, military service or any other status protected by law.
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs. This description does not constitute a contract of employment, and we reserve the right to revise the job description and/or require other tasks be performed as circumstances change.
About Smith Brothers
Smith Brothers Insurance is a Top 100 National Broker with over 50 years of being independently operated. We are multi-disciplined with expertise in Commercial Lines, Personal Lines, Employee Benefits, Surety, Group Retirement Plans including 401(k) and 403(b) Plans, Risk Management, and Financial Services.

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