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Client Account Manager Jobs in Manchester, CT (NOW HIRING)

Digital United

Account Manager, Marketing

Farmington, CT · On-site +1

$80K - $85K/yr

This role owns client relationships, performance conversations, and growth initiatives, while acting as a critical bridge between client needs and internal teams. The Account Manager ensures accounts ...

Digital United

Account Manager, Marketing

Farmington, CT · Remote

$80K - $85K/yr

This role owns client relationships, performance conversations, and growth initiatives, while acting as a critical bridge between client needs and internal teams. The Account Manager ensures accounts ...

Encompass IT

MSP Account Manager

Manchester, CT

Key Responsibilities Client Relationship Management * Serve as the primary liaison between the MSP ... Account Growth and Retention * Identify upselling and cross-selling opportunities, such as ...

Encompass IT

MSP Account Manager

Manchester, CT · On-site

Key Responsibilities Client Relationship Management * Serve as the primary liaison between the MSP ... Account Growth and Retention * Identify upselling and cross-selling opportunities, such as ...

Encompass IT

MSP Account Manager

Manchester, CT · On-site

$50/hr

Key Responsibilities Client Relationship Management * Serve as the primary liaison between the MSP ... Account Growth and Retention * Identify upselling and cross-selling opportunities, such as ...

CT Team

Be Seen First

Entry Level Sales Account Manager

Hartford, CT · On-site

$40K - $50K/yr

The CT Team is hiring an Entry Level Account Manager to support telecom and energy client campaigns throughout the greater Hartford area. We provide full training, ongoing mentorship, and a clear ...

CT Team

Be Seen First

Entry Level Sales Account Manager

Hartford, CT · On-site

$40K - $50K/yr

The CT Team is hiring an Entry Level Account Manager to support telecom and energy client campaigns throughout the greater Hartford area. We provide full training, ongoing mentorship, and a clear ...

Reality Interactive LLC

Account Manager

Middletown, CT · Hybrid

The Business Development Account Manager will collaborate across teams to align business solutions with client needs to ensure continued satisfaction and mutual success. Qualifications Experience in ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Manage Client Services 90-day planning cadence and planning cycles in support of your client ... Provide account expertise and insight to guide cross-functional Kobie and client teams across ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

Manage Client Services 90-day planning cadence and planning cycles in support of your client ... Provide account expertise and insight to guide cross-functional Kobie and client teams across ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

Manage Client Services 90-day planning cadence and planning cycles in support of your client ... Provide account expertise and insight to guide cross-functional Kobie and client teams across ...

Manufacturing Inc

Account Manager

Agawam, MA

$25 - $33/hr

As an Account Manager , you will be at the forefront of our client relationships, nurturing strong partnerships and ensuring client satisfaction. We provide comprehensive training to equip you with a ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Manchester, CT

Client Account Manager information

See Manchester, CT salary details

$26.5K

$48.3K

$76.5K

How much do client account manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client account manager in Manchester, CT is $48,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $55,100.00 per year, depending on experience, location, and employer.

What does a Client Account Manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a Client Account Manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a Client Account Manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Manchester, CT? The most popular types of Client Account jobs in Manchester, CT are:
What are popular job titles related to Client Account Manager jobs in Manchester, CT? For Client Account Manager jobs in Manchester, CT, the most frequently searched job titles are:
What cities near Manchester, CT are hiring for Client Account Manager jobs? Cities near Manchester, CT with the most Client Account Manager job openings:
Client Account Manager jobs near you

Account Manager, Marketing

Digital United

Farmington, CT • On-site, Remote

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

We are able to hire within CT, FL, MN, NC, NJ, OH, TX.
Mediate.ly is seeking an experienced Account Manager to serve as the primary strategic and day to day partner for assigned client accounts. This role owns client relationships, performance conversations, and growth initiatives, while acting as a critical bridge between client needs and internal teams.
The Account Manager ensures accounts are not only well managed but continuously evolving and expanding through thoughtful digital media strategy, clear communication, and proactive opportunity identification.
Current account ownership includes a higher education client (Digital) and a healthcare client, with additional accounts to be assigned as the business grows.
Measures:
  • Client retention and satisfaction
  • Organic revenue growth within existing accounts
  • Quality and effectiveness of client communication and performance reporting
  • Timely delivery of plans, recommendations, and client deliverables

Reports to: Account Director
RESPONSIBILITIES:
  • Account Ownership & Client Partnership
    • Own assigned client accounts end to end, acting as the primary point of contact
    • Build and maintain strong, trusted client relationships through clear communication and strategic guidance
    • Lead client meetings, performance reviews, and planning discussions
    • Manage expectations, navigate complex or challenging conversations, and ensure long-term health
  • Digital Media & Performance Oversight
    • Maintain fluency across digital media channels including paid social, programmatic, search, display etc.
    • Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations
    • Partner closely with internal teams to align execution with client goals
    • Translate performance data into clear, actionable narratives for clients
  • Growth & Revenue Expansion
    • Identify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives)
    • Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance
  • Internal Collaboration & Organization
    • Coordinate timelines, deliverables, and priorities across internal teams
    • Ensure responsiveness, organization, and follow through in a fast-paced agency environment
    • Maintain accurate documentation, notes, and account records

What it takes to succeed in this role
QUALIFICATIONS:
  • 5-7 years of experience in account management, client services, or digital agency environments
  • Proven ability to earn trust, manage expectations, and act as a strategic partner-not just a liaison
  • Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients
  • Demonstrated experience identifying and driving organic growth within existing accounts
  • Exceptional verbal and written communication abilities
  • Preferred / Nice to Have:
    • Strong organizational and time management skills
    • Experience working in a fast-paced agency environment
    • Comfort managing multiple accounts and competing priorities

Key Competencies:
  • Client Partnership & Trust Building
  • Strategic Communication
  • Digital Media Acumen
  • Performance Analysis & Insight
  • Growth & Opportunity Identification
  • Cross-Functional Collaboration
  • Accountability & Professional Judgment

The Perks:
  • The best co-workers you'll ever find
  • Unlimited PTO
  • Medical, Dental, Vision, 401k plus match
  • Annual performance bonus eligibility
  • Ongoing training opportunities
  • Planned outings and team events (remote workers included!)

PHYSICAL DEMANDS AND WORK ENVIRONMENT
  • Prolonged periods of sitting at a desk and working on a computer.
  • Occasional standing, walking, or lifting of office supplies (up to 10-20 lbs.)
  • Frequent communication via phone, email, and video conferencing.
  • Work is performed in a temperature-controlled office environment with standard lighting and noise levels.
  • Position may require occasional travel to client site

Compensation Range: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $80,000 to $85,000 annually, with potential for bonuses, stock and additional benefits.
EEO & Accessibility Statement
Mediate.ly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact [email protected].

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