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Client Account Manager Jobs in Goodrich, MI (NOW HIRING)

BrightView

Account Manager

Pontiac, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

BrightView Landscapes

Account Manager

Pontiac, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

BrightView

Account Manager

Pontiac, MI · On-site

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

Sanhua

Account Manager (Automotive)

Rochester, MI · On-site

Sanhua Automotive is looking for an Account Manager to join our team in our Auburn Hills office ... Key for client interactions, presentations, and internal coordination. * Analytical and Strategic ...

AVI-SPL

Account Manager

Wixom, MI · On-site

As an Account Manager, you will be responsible for generating sales for audio visual systems. This ... Actively use internal databases to complete client contact information, provide detailed notes and ...

Rose Paving

Account Manager

Ortonville, MI · On-site

$55K - $60K/yr

... nurturing client relationships. The Account Manager will report directly to the Director of M&A, ... contributing to our overall success by ensuring excellent service and support to our clients. You ...

Asphalt Specialists, LLC

Be Seen First

Sales Account Manager

Pontiac, MI · On-site

$85K - $125K/yr (+ commission)

An Account Manager is a hybrid role that merges responsibilities for securing projects and managing ... Client Relationships : Build and maintain relationships with clients, architects, engineers, and ...

ASI Paving

Sales Account Manager

Pontiac, MI

An Account Manager is a hybrid role that merges responsibilities for securing projects and managing ... Client Relationships: Build and maintain relationships with clients, architects, engineers, and ...

ALTEN Technology USA

Account Manager

Troy, MI · On-site

Manage the sale of technical service offerings, from prospecting to contract negotiation and ... Ensure client satisfaction with a focus on retaining existing accounts and building long-term, ...

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Showing results 21-40

All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Goodrich, MI

Client Account Manager information

See Goodrich, MI salary details

$24.7K

$45K

$71.2K

How much do client account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client account manager in Goodrich, MI is $44,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $51,300.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What cities near Goodrich, MI are hiring for Client Account Manager jobs?

Cities near Goodrich, MI with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Goodrich, MI as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,958 per year, or $21.6 per hour.

Operations Account / Client Manager

Managed Medical Review Organization

Novi, MI • On-site

$85K - $100K/yr

Full-time

Re-posted 24 days ago

Job description

MMRO, Inc. is seeking a driven, detail-oriented Operations Account / Client Manager to serve as the primary operational point of contact for our disability management and healthcare services clients. This is not a traditional sales or business development position - it is a relationship stewardship and operational coordination role for someone who thrives at the intersection of client service and process execution. You will own the full lifecycle of client relationships: managing communications, resolving escalations, overseeing onboarding, and ensuring our operational teams deliver consistently and transparently. Success in this role means clients feel genuinely supported, internal teams stay focused on production rather than ad-hoc client management, and our leadership is informed - not burdened - by day-to-day client interactions.
  • Serve as the primary operational point of contact for an assigned portfolio of disability and health clients.
  • Manage all client communications, standing meetings, and recurring check-ins with professionalism and consistency.
  • Serve as the liaison between clients and internal operational teams - translating client needs into clear, actionable direction.
  • Monitor overall client sentiment and partnership health, proactively identifying risks before they escalate.
  • Own client concerns, complaints, and escalations from intake through full resolution.
  • Coordinate cross-functional responses across operations, nursing, QA, physicians, scheduling, accounting, and IT as needed.
  • Develop and communicate corrective action plans and root cause analyses when service issues arise.
  • Provide clear, operationally grounded guidance to clients on workflows, portals, and services - reducing confusion and ensuring consistent client education.
  • Conduct portal training for all new clients as part of onboarding, and serve as the ongoing resource for portal questions and support.
  • Align internal operational teams to ensure smooth handoffs, clear accountabilities, and consistent service execution.
  • Track action items and follow-ups from client-facing meetings, including regulatory and partner check-ins.
  • Ensure operational leaders are informed and appropriately involved - without being burdened by routine client management tasks.
  • Develop and oversee required operational reporting for regulatory and public clients
  • Track and analyze trends in volume, turnaround times, quality, SLA compliance, and reopened cases.
  • Proactively identify risks and communicate emerging issues to operations leadership and clients.
  • Reach out to clients when volumes shift or trends change to determine root causes and align on next steps.
  • Manage end-to-end onboarding logistics: collecting required documentation, creating communication channels, ensuring contracts are accessible, and coordinating system configuration and portal build tickets.
  • Maintain and update client profiles, configurations, and case panel nuances as the relationship evolves.
  • Act as the conduit for changes in statutes, regulations, or client-specific processes - ensuring changes are clearly documented and communicated internally.
  • Conduct periodic client lifecycle reviews: following up with inactive clients to assess ongoing value, contract fit, and potential for renewed or expanded engagement.
  • Identify opportunities for efficiency improvements and new business development within existing client relationships.

Education
  • (Preferred) MBA or Master's degree in a health-related field (Health Administration, Public Health, Healthcare Management, or equivalent).
  • (Required) Bachelor's degree with commensurate experience in healthcare operations or client management will be considered.

Experience
  • 5+ years of experience in client relations, account management, or a similar client-facing operations role, ideally within a healthcare or disability services environment.
  • Demonstrated ability to manage complex, multi-stakeholder relationships with professionalism and empathy.
  • Experience coordinating across internal teams (operations, clinical, IT, QA, finance) to resolve client issues and drive consistent execution.
  • Exposure to regulatory reporting, compliance workflows, or government/public sector clients is a strong advantage.
  • Background in healthcare operations, medical review, managed care, disability evaluation, or related fields is highly desirable.

Skills & Competencies
  • Deep operational understanding - you know how services are actually delivered and can communicate that clearly to clients.
  • Exceptional written and verbal communication skills; able to translate complex operational information into clear client-facing language.
  • Strong organizational and project management skills with a high attention to detail.
  • Analytical mindset - comfortable working with data, identifying trends, and building reports and presentations.
  • Client-first orientation balanced with the ability to set and manage expectations professionally.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint); comfort learning proprietary systems and client portals.
  • A collaborative, low-ego working style; this role earns influence through expertise and service, not authority.

Key Attributes
  • You are calm under pressure and organized in complexity.
  • You take ownership: when a client has a problem, it is your problem until it is resolved.
  • You understand that this role is about operational excellence in service of relationships - not sales targets.
  • You are comfortable working with regulatory clients, government agencies, and sophisticated institutional partners.
  • You thrive in a structured, process-oriented environment and bring discipline to the relationships you manage.

Why MMRO
MMRO, Inc. is a trusted partner to disability and healthcare payers, providing independent medical review and related services that help clients make sound, timely, and defensible decisions. We are a mission-driven organization where operational integrity matters - and this role sits at the heart of how we deliver on that promise to our clients every day.
You will join a team of dedicated professionals who take their work seriously and genuinely care about the clients and communities they serve. This role offers meaningful autonomy, direct visibility with leadership, and the opportunity to shape how client relationships are managed at a company that is built on trust.
How to Apply
Please submit your resume and a brief cover letter describing your experience managing client relationships in an operational context. We are particularly interested in hearing about a time you owned a complex client issue from escalation through resolution.
MMRO, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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