In this role, you'll manage a book of client accounts and build trusted relationships with the people you work with every day. You'll support routine and moderately complex accounts, help clients ...
New
In this role, you'll manage a book of client accounts and build trusted relationships with the people you work with every day. You'll support routine and moderately complex accounts, help clients ...
New
In this role, you'll manage a book of client accounts and build trusted relationships with the people you work with every day. You'll support routine and moderately complex accounts, help clients ...
New
In this role, you'll manage a book of client accounts and build trusted relationships with the people you work with every day. You'll support routine and moderately complex accounts, help clients ...
New
In this role, you'll manage a book of client accounts and build trusted relationships with the people you work with every day. You'll support routine and moderately complex accounts, help clients ...
New
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Rockford, IL · On-site
$50K - $60K/yr
In this position, you will represent our client's brand, introduce products and services, and ... Interest in sales, marketing, or account management * Comfortable speaking with customers in retail ...
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Rockford, IL · On-site
$50K - $60K/yr
In this position, you will represent our client's brand, introduce products and services, and ... Interest in sales, marketing, or account management * Comfortable speaking with customers in retail ...
Be Seen First
Rockford, IL · On-site
$50K - $60K/yr
In this position, you will represent our client's brand, introduce products and services, and ... Interest in sales, marketing, or account management * Comfortable speaking with customers in retail ...
Quick apply
Be Seen First
Rockford, IL · On-site
$50K - $60K/yr
In this position, you will represent our client's brand, introduce products and services, and ... Interest in sales, marketing, or account management * Comfortable speaking with customers in retail ...
Loves Park, IL · On-site
$50K - $75K/yr
Manage client accounts and update information in the database. * Assist clients with policy changes and inquiries. * Process insurance claims and follow up with clients on claim status. * Coordinate ...
Loves Park, IL · On-site
$50K - $75K/yr
Manage client accounts and update information in the database. * Assist clients with policy changes and inquiries. * Process insurance claims and follow up with clients on claim status. * Coordinate ...
Rockford, IL · On-site
$15 - $58/hr
Perform payroll services as requested by the business client account including preparation of ... Identifies issues with current process and notifies management of potential concerns and potential ...
Rockford, IL · On-site
$15 - $58/hr
Perform payroll services as requested by the business client account including preparation of ... Identifies issues with current process and notifies management of potential concerns and potential ...
Drive brand presence, share, and velocity in accounts using strategic engagement activities and ... Positive 360º feedback from manager, market team and client partners * Share of success stories ...
Quick apply
Drive brand presence, share, and velocity in accounts using strategic engagement activities and ... Positive 360º feedback from manager, market team and client partners * Share of success stories ...
Rockford, IL · On-site
$60K - $75K/yr
Drive brand presence, share, and velocity in accounts using strategic engagement activities and ... Positive 360º feedback from manager, market team and client partners * Share of success stories ...
Rockford, IL · On-site
$60K - $75K/yr
Drive brand presence, share, and velocity in accounts using strategic engagement activities and ... Positive 360º feedback from manager, market team and client partners * Share of success stories ...
Rockford, IL · On-site +1
$60K - $78K/yr
... management and operational efficiency. In this role, you can expect to focus in the following areas: * Process trades in client accounts consistent with Savant's investment strategy. * Analyze ...
Rockford, IL · On-site +1
$60K - $78K/yr
... management and operational efficiency. In this role, you can expect to focus in the following areas: * Process trades in client accounts consistent with Savant's investment strategy. * Analyze ...
Davis, IL · On-site
$17.75 - $23/hr
Reviews and follow-up on clients past due loan accounts. * Works in conjunction with Operations to ... Meets commitments; and manages difficult or emotional customer situations. Personal Effectiveness ...
Davis, IL · On-site
$17.75 - $23/hr
Reviews and follow-up on clients past due loan accounts. * Works in conjunction with Operations to ... Meets commitments; and manages difficult or emotional customer situations. Personal Effectiveness ...
Rockford, IL · On-site
$33K - $49K/yr
Deliver on standards of care for Private Wealth Management clients Role Specific Job Duties ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Rockford, IL · On-site
$33K - $49K/yr
Deliver on standards of care for Private Wealth Management clients Role Specific Job Duties ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Rockford, IL · On-site
$33K - $49K/yr
Deliver on standards of care for Private Wealth Management clients Role Specific Job Duties ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Rockford, IL · On-site
$33K - $49K/yr
Deliver on standards of care for Private Wealth Management clients Role Specific Job Duties ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Rockford, IL · On-site
$33K - $49K/yr
Deliver on standards of care for Private Wealth Management clients Role Specific Job Duties ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Rockford, IL · On-site
$33K - $49K/yr
Deliver on standards of care for Private Wealth Management clients Role Specific Job Duties ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Rockford, IL · On-site
$33K - $49K/yr
Deliver on standards of care for Private Wealth Management clients Role Specific Job Duties ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Rockford, IL · On-site
$33K - $49K/yr
Deliver on standards of care for Private Wealth Management clients Role Specific Job Duties ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Davis, IL · On-site
$52K - $79K/hr
Reviews and follow-up on clients past due loan accounts. * Works in conjunction with Operations to ... Meets commitments; and manages difficult or emotional customer situations. Personal Effectiveness ...
Quick apply
Davis, IL · On-site
$52K - $79K/hr
Reviews and follow-up on clients past due loan accounts. * Works in conjunction with Operations to ... Meets commitments; and manages difficult or emotional customer situations. Personal Effectiveness ...
Rockford, IL · On-site
$33K - $49K/yr
Private Wealth Management Client Relationship Coordinator Type of Role: Individual contributor ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Rockford, IL · On-site
$33K - $49K/yr
Private Wealth Management Client Relationship Coordinator Type of Role: Individual contributor ... accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition ...
Commercial Lines Account Manager/CSR Full Applicants must have a property and casualty license to ... Submits applications to eligible and appropriate carriers; obtains client signatures on all ...
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Commercial Lines Account Manager/CSR Full Applicants must have a property and casualty license to ... Submits applications to eligible and appropriate carriers; obtains client signatures on all ...
Rockford, IL · On-site +1
$60K - $78K/yr
... management and operational efficiency. In this role, you can expect to focus in the following areas: * Process trades in client accounts consistent with Savant's investment strategy. * Analyze ...
Rockford, IL · On-site +1
$60K - $78K/yr
... management and operational efficiency. In this role, you can expect to focus in the following areas: * Process trades in client accounts consistent with Savant's investment strategy. * Analyze ...
Rockford, IL · On-site
$22.75 - $27/hr
Experience managing accounts or building client relationships is a plus * Exposure to B2B sales environments preferred We Offer: • Inclusive culture with associate-led Business Resource Groups • ...
Rockford, IL · On-site
$22.75 - $27/hr
Experience managing accounts or building client relationships is a plus * Exposure to B2B sales environments preferred We Offer: • Inclusive culture with associate-led Business Resource Groups • ...
Rockford, IL · Remote
$15/hr
This position plays a critical role in managing, organizing, and processing medical documentation ... Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO ...
Posted today
Rockford, IL · Remote
$15/hr
This position plays a critical role in managing, organizing, and processing medical documentation ... Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO ...
Posted today
$25.4K - $29.8K
5% of jobs
$29.8K - $34.1K
11% of jobs
$36.7K is the 25th percentile. Wages below this are outliers.
$34.1K - $38.5K
16% of jobs
$38.5K - $42.9K
17% of jobs
The median wage is $43.3K / yr.
$42.9K - $47.2K
17% of jobs
$50.9K is the 75th percentile. Wages above this are outliers.
$47.2K - $51.6K
12% of jobs
$51.6K - $55.9K
9% of jobs
$55.9K - $60.3K
6% of jobs
$60.3K - $64.6K
3% of jobs
$64.6K - $69K
2% of jobs
$69K - $73.4K
2% of jobs
$25.4K
$46.3K
$73.4K
| Aspect | Client Account Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Bachelor's degree often preferred; experience in sales or account management | High school diploma or equivalent; on-the-job training |
| Work Environment | Office setting, client meetings, account management | Call centers, retail, or online support |
| Employer & Industry Usage | Financial services, marketing, consulting | Retail, telecommunications, e-commerce |
| Search & Comparison Intent | Managing client accounts, building relationships | Handling customer inquiries, resolving issues |
The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

Other
Medical, Dental, Vision, Life, Retirement
Posted yesterday
New
7.6
Based on 93 frontline employees who took The Breakroom Quiz
208th of 304 rated insurance
At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
In this role, you'll manage a book of client accounts and build trusted relationships with the people you work with every day. You'll support routine and moderately complex accounts, help clients with their risk and capital management needs, and look for ways to grow existing business through added services and cover. This role is a good fit if you enjoy looking after clients, solving problems, and keeping work moving smoothly. You'll also spend time with senior decision makers and day to day contacts, so clear communication and good judgement will matter every day.
You'll be the main point of contact for an assigned group of clients, helping to keep relationships strong and accounts on track. Day to day, you'll manage a live book of business, respond to client needs, and bring in the right support when a situation needs extra attention. You'll also work to protect retention and spot chances to add more value through extra services or higher levels of cover. Alongside client work, you may help coordinate administrative and customer service support, and you may support an Account Executive or Broker Producer. Your focus will be on keeping clients informed, making sure important issues are handled quickly, and helping each account move forward in the right way.
Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time. Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...
We value inclusion and diversity. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Insurance services
10,000+ Employees
Rolling Meadows, IL, US
1927