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Client Account Manager Jobs in Baltimore, MD (NOW HIRING)

1st Choice

Account Manager

Silver Spring, MD · On-site +1

$68K - $75K/yr

At 1st Choice, our Account Managers are dedicated to client success and expansion. You'll serve as the trusted advisor for existing accounts -- ensuring service excellence while strategically ...

1st Choice

Account Manager

Silver Spring, MD · On-site +1

$68K - $75K/yr

At 1st Choice, our Account Managers are dedicated to client success and expansion. You'll serve as the trusted advisor for existing accounts -- ensuring service excellence while strategically ...

Havtech LLC

Account Manager

Columbia, MD · On-site

We are seeking a highly driven Account Manager who thrives on autonomy, enjoys building long-term client relationships, and has a proven ability to turn market potential into profitable partnerships.

Careers at LINQ

Account Manager - Remote

Baltimore, MD · On-site

$55K - $67K/yr

Account managers are responsible for ensuring the success of high-profile accounts including retention, growth, profitability, and client satisfaction. They must have a relentless approach in ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Baltimore, MD

Client Account Manager information

See Baltimore, MD salary details

$25.8K

$47K

$74.5K

How much do client account manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client account manager in Baltimore, MD is $47,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $53,700.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are popular job titles related to Client Account Manager jobs in Baltimore, MD?

For Client Account Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Client Account Manager jobs in Baltimore, MD look for?

The top searched job categories for Client Account Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Client Account Manager jobs?

Cities near Baltimore, MD with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $47,030 per year, or $22.6 per hour.

Client Account Manager

Enhanced Computing Solutions

Sparks, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

overview

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Account Manager plays an important role in making sure that happens.

The Account Manager is responsible for the frontend of client communications. They manage client accounts to assist with onboarding, customer success, and upselling.

When help is needed the Service Delivery Manager can assist with service related issues to ensure customer retention.

RESPONSIBILITIES & TASKSCustomer service
  • Initiate contact to introduce yourself as their main POC
  • Delight our Clients with a Friendly, Quick and Helpful Experience
  • Advocate for clients to ensure they are getting what they need
  • Introduce new services and upgrades to clients
  • Track upselling opportunities in our software
  • Track customer feedback scores
team work
  • Follow the communication cadence developed for consistency
  • Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
  • Identify opportunities for improvement and make constructive suggestions for change
  • Contribute to the process of innovative change effectively
  • Undertake other duties as required by the Executive Team
skills and attributesdesired
  • Ability to be reassuring and see issues through to resolution
  • Great Communications skills, founded in being a good listener
  • Detail oriented
  • A deep desire to deliver an amazing Client Experience
  • The ability to keep up with & adapt to the fast-paced IT world
  • Tech-"Savy"
Perks
  • We offer Health / Dental and Vision coverage
  • An easy-going environment and culture (we all enjoy what we do)
  • Private Office
  • A Company Laptop
  • A Proactive Approach to Ongoing Training to help you develop life-long skills
  • 401K

Salary: $65-70k

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