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Claims Support Associate Jobs (NOW HIRING)

QuikTrip

Sr. Claims Support Specialist

Tulsa, OK · On-site

$31.34 - $34.11/hr

... claims, and provide other administrative support to the claim adjusters. Major Functions: 1. ... Associates insurance degree as well as Workers' Compensation or State Multi-line Adjuster's license.

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How much do claims support associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for claims support associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims Support Associates often work in a fast-paced environment where accuracy and attention to detail are essential. The job can be stressful during high claim volumes or when resolving complex issues, but effective time management and communication skills help manage workload and reduce stress.

What is the role of a claims support associate?

A claims support associate assists with processing insurance claims by reviewing documentation, verifying information, and ensuring accuracy. They often communicate with clients and adjusters, use claims management software, and follow company policies to support the claims process efficiently.

What cities are hiring for Claims Support Associate jobs?

Cities with the most Claims Support Associate job openings:

What states have the most Claims Support Associate jobs?

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Infographic showing various Claims Support Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Sr. Claims Support Specialist

Tulsa, OK • On-site

QuikTrip
Retail • 5 - 10K employees
Learn more about QuikTripexternal

$31.34 - $34.11/hr

Full-time

Re-posted 4 hours ago

QuikTrip rating

7.0

Company rating: 7.0 out of 10

Based on 645 frontline employees who took The Breakroom Quiz

Job description

Primary Purpose of job:
This position will assist claims adjusters with administrator tasks associated with occupational injury claims. It will administer the occupational clinic offerings, handle fully insured claims, and provide other administrative support to the claim adjusters.
Major Functions:
1. Coordination with TPA and fully insured claims for RSN states and new markets. - 35%
a. Make first contact with QuikTrip employees to determine need for TPA/fully insured involvement.
i. Education employee on TPA/fully insured process.
ii. Provide accident report to TPA/fully insured plan. Communicate with assigned adjuster as needed during life of claim.
b. Communicate with QuikTrip employees as needed, including work status changes to Personnel Managers.
c. Request any needed reporting from fully insured carrier and prepare as either standalone reporting or combine with Departmental reporting, as appropriate.
2. Handle incidents, calling claimants to confirm no medical treatment sought. Transfer claim to assigned adjuster when proof of medical treatment is received. - 20%
3. Provide department extensive support for OSHA reporting. - 15%
a. Prepare initial draft of OSHA investigation report when requested for immediately reportable claims.
b. Perform quarterly audit of OSHA tab for occupational injury claims.
c. Serve as contact for past and up-to-date OSHA report requests for OSHA inspections.
d. Prepare and assist in distribution of annual OSHA surveys, reports and BLS requests.
4. Provide claims administration support, including processing refund checks, assisting with wage statement preparation and helping with PBM, TPA and billing entries. - 15%
5. Administer QuikTrip's occ/injury clinic master list. Provide clinic oversight by contacting them about service issues, chain of custody form issues and general communication issues. Remove noncompliant clinics from list as needed. - 5% of total job
6. Departmental backup, including backup telephone coverage for Claims Adjusters. - 10%
Position in Organization:
Reports to: Occupational Injury Claims Manager
Relationships:
Inside the Company: All employees
Outside the Company: TPA, insurance adjusters, vendors, providers
Position Specifications:
The required specifications (education, experience, and skills) are those that the employee must have to hold the position. Applicants applying for this position must possess the required specifications in order to be considered for the job. The desired specifications are those that are not required for the employee to hold the position, but the employee should try to obtain the desired education, experience, and/or skills to be effective and successful in the position.
Required education: High school graduate or equivalent.
Desired education: Associates insurance degree as well as Workers' Compensation or State Multi-line Adjuster's license.
Required experience: 2 years hands-on experience in claims environment.
Desired experience: 4 years' experience as a claims assistant in claims environment or 2+ years handling Med Only claims.
Required skills: Proficient use of Microsoft Word, Outlook and Excel, strong organizational, and oral and written communication skills. Ability to work in fast paced environment and multi-task.
Desired skills: Working knowledge of QuikTrip's claims management system and HCM.
Starting Salary: $31.34 - $34.11
Benefits: Employee Benefits - QuikTrip
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