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Claims Support Associate Jobs in Tennessee (NOW HIRING)

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ... JURIS or claims management application experience preferred. Skills & Knowledge Strong computer ...

Unum UK

Leave and Disability Claims Roles

Chattanooga, TN · On-site

$22.12 - $24.04/hr

Mental health support * Career advancement opportunities * Student loan repayment options * Tuition ... Associate Leave Specialist, Eligibility Specialist and Associate Life Event Specialist. Your ...

TNBR Careers

Financial Support Associate 7

Nashville, TN · On-site

$42K - $53K/yr

POSITION ANNOUNCEMENT FINANCE SUPPORT ASSOCIATE 7 and Specifications Title: Finance Support ... Manages and Processes all travel authorization and claims for TCAT Nashville. * Prepare and conduct ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a ... JURIS or claims management application experience preferred. Skills & Knowledge * Strong computer ...

Elevance Health

Claims Auditor Lead

Nashville, TN · Hybrid

Claims Auditor Lead Claims Auditor Lead Hybrid 1: This role requires associates to be in-office1 - 2days per week, fostering collaboration and connectivity, while providing flexibility to support ...

Sentryinsurance

Claims Technician

Nashville, TN · Hybrid

... associates to help resolve issues and support the efficient progression of claims toward resolution. This position will be located at our Nashville, TN office following the hybrid work model and is ...

Elevance Health

Claims Auditor Lead

Nashville, TN · Hybrid

Claims Auditor Lead Hybrid 1: This role requires associates to be in-office1 - 2days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work ...

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All JobsClaims Support Associate JobsClaims Support Associate Jobs in Tennessee

Claims Support Associate information

Is claims processing a stressful job?

Claims Support Associates often work in a fast-paced environment where accuracy and attention to detail are essential. The job can be stressful during high claim volumes or when resolving complex issues, but effective time management and communication skills help manage workload and reduce stress.

What is the role of a claims support associate?

A claims support associate assists with processing insurance claims by reviewing documentation, verifying information, and ensuring accuracy. They often communicate with clients and adjusters, use claims management software, and follow company policies to support the claims process efficiently.
Infographic showing various Claims Support Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Associate

Memphis, TN • On-site

Donato Technologies, Inc
IT Services • 51 - 200 employees
Learn more about Donato Technologies, Incexternal

$16.50 - $21.25/hr

Contractor

Re-posted 10 days ago

Job description

  • Description:

    Position: IT Support Associate (dedicated chat support)

    Requirement: Customer Service & entry level technical support.

    PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.

    ESSENTIAL FUNCTIONS and RESPONSIBILITIES

    Identifies, researches, resolves, and responds to a high volume of simple to moderately complex issues or questions received from internal and external customers. Provides status and follow-up information to internal or external customers. Escalates calls to the appropriate departments. Documents customer issues in call tracking system timely and accurately. Assists real-time in the resolution of support issues to decrease downtime and to bring about high levels of satisfaction. Keeps current on policies and relevant product and industry trends in order to provide technically accurate solutions to customers. Provides support after hours via on-call cell phone.

    ADDITIONAL FUNCTIONS and RESPONSIBILITIES

    Performs other duties as assigned. Supports the organization's quality program(s).

     

  • Requirements:QUALIFICATIONS
    **This position is Contract to Hire and Open to Remote** 
    Hours are 8:30 am – 5:00 pm CST Monday – Friday 
    Education & Licensing Associate degree in a computer technology field preferred.
     

    Position: IT Support Associate (dedicated chat support)

    Requirement: Customer Service & entry level technical support.

    Lifting requirement, our team to lift between 20 and 40 pounds.
    Experience Three (3) years of computer systems related experience or equivalent combination of education and experience required to include two (2) years propriety software support experience and one (1) year Windows operations system troubleshooting experience. JURIS or claims management application experience preferred.
    Skills & Knowledge Strong computer knowledge including, but not limited to, Windows OS, Outlook and Microsoft Office Strong oral, written and business communication skills Analytical, interpretive and decision-making skills Strong organizational skills Excellent interpersonal and customer service skills Excellent negotiation and conflict resolution skills Strong stress and time management skills Ability to work in a team environment Ability to meet or exceed Performance Competencies
    WORK ENVIRONMENT: When applicable and appropriate, consideration will be given to reasonable accommodations.
    Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
    Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking
    NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.