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Claims Representative Associate Jobs in Nebraska

Fiserv, Inc.

Fraud & Dispute Associate

Omaha, NE · On-site

$13.75 - $19.25/hr

You will investigate claims, compare multiple avenues of processing disputes/chargebacks, and ... Please note our AskHR representatives do not have visibility to your application status. Current ...

BentoBox

Fraud & Dispute Associate

Omaha, NE · On-site

$13.75 - $19.25/hr

You will investigate claims, compare multiple avenues of processing disputes/chargebacks, and ... Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Charles Drew Health Center

Billing Specialist

Omaha, NE · On-site

$19.50 - $27.41/hr

This includes resolving internal claim edits to ensure claims are submitted cleanly including ... Associates Degree in Medical Billing and Coding preferred. Two years of billing experience strongly ...

Charles Drew Health Centers

Billing Specialist

Omaha, NE

$19.50 - $27.41/hr

This includes resolving internal claim edits to ensure claims are submitted cleanly including ... Associates Degree in Medical Billing and Coding preferred. Two years of billing experience strongly ...

Inland Imaging

Insurance Specialist

Inland, NE · On-site

$20.43 - $30.65/hr

Reviews unpaid claims by calling for payment status, appealing denials and correcting and ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Claims Representative Associate information

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Claims Representative Associate jobs in Nebraska?

For Claims Representative Associate jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Claims Representative Associate jobs in Nebraska look for?

The top searched job categories for Claims Representative Associate jobs in Nebraska are:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Fraud & Dispute Associate

Fiserv, Inc.

Omaha, NE • On-site

$13.75 - $19.25/hr

Full-time

Re-posted 7 days ago

Fiserv rating

7.7

Company rating: 7.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

106th of 150 rated financial services

Job description

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Fraud & Dispute Associate
What does a great Fraud & Dispute Associate do at Fiserv?
As a Fraud & Dispute Associate, you will provide support to Fiserv clients' card portfolio chargeback programs (debit, credit, prepaid). You will investigate claims, compare multiple avenues of processing disputes/chargebacks, and decide on the best path to resolution.
This important position is required to ensure that we take care of our clients, as well as their customers. This directly follows our values of earning client trust every day and creating with purpose. You will contribute to efforts small and large!
What you will do:
  • Investigate, evaluate, and process disputes/chargebacks, contacting cardholders to investigate possible fraud.
  • Understand compliance and verification procedures to effectively process cardholder information, while staying up to date on network regulatory requirements and client guidelines.
  • Monitor systems to detect possible fraudulent behavior related to card usage and deliver great customer experience via inbound and outbound calls with clients and cardholders.
  • Track and take action on cases within timeframes based on regulatory guidelines and client requirements, entering data into client-specific systems to accurately record and keep track of cardholder, card, transaction, and case information.
  • Respond to inquiries from internal and external stakeholders regarding chargeback requirements, system processing and functionality, dispute lifecycle, claim status, and data input.

What you will need to have:
  • High school diploma
  • 0-2 years of financial or customer service experience

What would be great to have:
  • Knowledge of Regulation E and Regulation Z
  • Knowledge of Visa and/or Mastercard operating regulations
  • Experience with electronic funds transfer (EFT)
  • Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
  • Intermediate computer skills (40 WPM minimum)
  • Strong problem-solving skills
  • Strong decision-making skills
  • Strong communication skills (written and verbal)
  • Ability to work in a collaborative team environment
  • Ability to prioritize workload

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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