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Claims Processor Jobs in Reston, VA (NOW HIRING)

Progressive

Claims Adjuster Trainee

Alexandria, VA · On-site

$59K - $63K/yr

In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team ...

Berkley

Claims Representative

Manassas, VA · On-site

Manage the claims litigation process to ensure timely and cost-effective claims resolution * Monitor the expenses and effectiveness of managed care and investigation vendors * Periodically travel to ...

Berkley

Claims Representative

Manassas, VA · On-site

Manage the claims litigation process to ensure timely and cost-effective claims resolution * Monitor the expenses and effectiveness of managed care and investigation vendors * Periodically travel to ...

Berkley

Claims Representative

Manassas, VA · On-site

Manage the claims litigation process to ensure timely and cost-effective claims resolution * Monitor the expenses and effectiveness of managed care and investigation vendors * Periodically travel to ...

Berkley

Claims Representative

Manassas, VA

Manage the claims litigation process to ensure timely and cost-effective claims resolution * Monitor the expenses and effectiveness of managed care and investigation vendors * Periodically travel to ...

W. R. Berkley

Claims Representative

Manassas, VA · On-site

Manage the claims litigation process to ensure timely and cost-effective claims resolution * Monitor the expenses and effectiveness of managed care and investigation vendors * Periodically travel to ...

New

HITT Contracting, Inc.

Head of Claims

Falls Church, VA · On-site

Drive process, technology, and operational improvements to improve efficiency, consistency, and outcomes. Claims Management & Financial Stewardship * Oversee claim strategy, resolution, reserving ...

HITT Contracting

Head of Claims

Falls Church, VA · On-site

Drive process, technology, and operational improvements to improve efficiency, consistency, and outcomes. Claims Management & Financial Stewardship Oversee claim strategy, resolution, reserving, and ...

Geico

Senior Counsel - Claims

Bethesda, MD

$148K - $260K/yr

... processes. A successful candidate should have seven or more years' experience advising claims organizations in insurance coverage and claims-related litigation and ideally would have some familiarity ...

GEICO

Senior Counsel - Claims

Bethesda, MD · On-site

$148K - $260K/yr

... processes. A successful candidate should have seven or more years' experience advising claims organizations in insurance coverage and claims-related litigation and ideally would have some familiarity ...

Corvel

Liability Claims Specialist

Rockville, MD · Hybrid

$52K - $85K/yr

The Liability Claims Specialist manages non-complex and non-problematic Liability claims under ... process taking into consideration experience, qualifications, and overall fit for the role. The ...

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All JobsClaims Processor JobsClaims Processor Jobs in Reston, VA

Claims Processor information

See Reston, VA salary details

$12

$19

$27

How much do claims processor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for claims processor in Reston, VA is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.49 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.
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Cities near Reston, VA with the most Claims Processor job openings:

Claims Processor jobs near you
Infographic showing various Claims Processor job openings in Reston, VA as of August 2026, with employment types broken down into 1% Internship, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $41,472 per year, or $19.9 per hour.

Claims Adjuster Trainee

Progressive

Alexandria, VA • On-site

$59K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 597 frontline employees who took The Breakroom Quiz

70th of 311 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.
Duties & responsibilities (upon completion of training)
  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
  • Three years of work experience OR
  • Bachelor’s degree OR
  • Two years work experience and an associate degree
Schedule: Monday-Friday 8:30am-5:30pm during training. After training, the schedule will either be 8:00am-5:00pm or 9:00am-6:00pm depending on business need.
Location: You must reside within 60 miles of Progressive's Alexandria, 6350 Walker Ln Suite 130, Alexandria, VA 22310, Leesburg, 552 Fort Evans Rd NE, Suite 304, Leesburg, VA 20176, or Stafford, 51 Barrett Heights Rd, Suite 109, Stafford, VA 22556 office.
Compensation
  • $59,500-$63,500/year based on experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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