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Claims Processor Jobs in Roanoke, VA (NOW HIRING)

Metis

Workers' Compensation Claims Associate

Roanoke, VA · On-site

$19.75 - $22.50/hr

Work closely with injured workers to guide them through the claims process. * Collect, review, and maintain proper documentation and records. Minimum Qualifications: * Bachelor's degree * Proficiency ...

Tennessee Oncology

Pharmacy Care Tech

Elliston, VA · On-site

$16.25 - $20/hr

Complete specialty claims processing including but not limited to inclusion of prior authorizations, rejections, copay cards, and overrides * Process commercial, Medicare D and B including ...

Tennessee Oncology

Pharmacy Care Tech

Elliston, VA · On-site

$16.25 - $20/hr

Complete specialty claims processing including but not limited to inclusion of prior authorizations, rejections, copay cards, and overrides * Process commercial, Medicare D and B including ...

Crawford and Company

Property Adj

Roanoke, VA · On-site

$40 - $101.40/hr

Examines claims forms, policies and endorsements, client instructions and other records to determine coverages. * Investigates claims by interviewing claimants and witnesses, obtaining official ...

Crawford and Company

Property Adj

Roanoke, VA · On-site +1

Drive Success in Property Claims - Join Our Team in Virginia! Position: Property Adjuster Location: Roanoke, VA Work Setup: Hybrid - Work From Home + Driving Role What We're Looking For Minimum 2 ...

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Claims Processor information

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How much do claims processor jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for claims processor in Roanoke, VA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.29 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.
More about Claims Processor jobs

What are the most commonly searched types of Claims Processor jobs in Roanoke, VA?

The most popular types of Claims Processor jobs in Roanoke, VA are:

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For Claims Processor jobs in Roanoke, VA, the most frequently searched job titles are:

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The top searched job categories for Claims Processor jobs in Roanoke, VA are:

What cities near Roanoke, VA are hiring for Claims Processor jobs?

Cities near Roanoke, VA with the most Claims Processor job openings:

Claims Processor jobs near you
Infographic showing various Claims Processor job openings in Roanoke, VA as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 80% In-person, 5% Hybrid, and 15% Remote job distribution, with an average salary of $39,117 per year, or $18.8 per hour.

Property & Casualty Claims Specialist - West Virginia

Roanoke, VA • On-site

Metis
See more jobs at Metisexternal

$55K - $70K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 18 days ago

Job description

We're Hiring: Property & Casualty Claims Specialist - West Virginia

METIS | Location: Remote; West Virginia | Full-Time


Are you an experienced claims adjuster located in West Virginia? Do you like solving problems, analyzing details, and helping people? If so, we invite you to join our team as a remote Property & Casualty Claims Specialist! In this role, you'll work from your home office while serving our members throughout West Virginia.

Metis is a Roanoke-owned and operated organization dedicated to providing innovative solutions through the administration of self-insurance risk pools - an effective alternative to traditional insurance products. We have built a reputation for exceptional service, forward-thinking solutions, and strong relationships with our members. We believe that supporting and investing in our employees creates a stronger organization and better outcomes for those we serve. 


You'll Do Things Like: 

  • Manage and resolve property and casualty and/or general liability claims.
  • Assess and evaluate claims, conduct investigations, and ensure documentation is collected.
  • Build relationships with members and help claimants navigate the claims process.


Minimum Qualifications: 

  • Bachelor’s Degree + 7 years of experience in property and casualty claims handling, OR
  • 10 years’ minimum property and casualty claims handling experience


What We Offer:

  • Comprehensive benefits package including 401(k) with 200% match up to 6% 
  • Affordable health insurance premiums with wellness incentives 
  • HSA with annual company contribution of $500 
  • Company-paid individual dental, short-term and long-term disability insurance 
  • 11 paid holidays 
  • Generous vacation and sick time


Expected hiring salary will be: $55,000 - $70,000. Pay is based on a variety of factors including qualifications, credentials, education, and experience.

Metis is a drug free workplace.

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