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Claims Processor Jobs in Houston, TX (NOW HIRING)

Warranty Claims Specialist

Houston, TX ยท On-site

$50K - $58K/yr

Position Summary The Warranty Claims Specialist administers product warranty claims from initial ... claim process. Maintain accurate and complete electronic claim files, status notes, financial ...

Participates in human resources processes affecting subordinates in assigned unit, conducts ... Multiple jurisdictional claims handling experience with the requisite Adjuster Licenses desired

Participates in human resources processes affecting subordinates in assigned unit, conducts ... Multiple jurisdictional claims handling experience with the requisite Adjuster Licenses desired

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CLAIMS COORDINATOR ServiceMaster Restore of Greater Houston 2501 Central Parkway, Suite B1, Houston, Texas 77092 ABOUT THE OPPORTUNITY ServiceMaster Restore of Greater Houston is a newly formed ...

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CLAIMS COORDINATOR ServiceMaster Restore of Greater Houston 2501 Central Parkway, Suite B1, Houston, Texas 77092 ABOUT THE OPPORTUNITY ServiceMaster Restore of Greater Houston is a newly formed ...

Mechanical Claims Adjuster

Houston, TX ยท On-site

$45K - $59K/yr

Adjust/process claims from dealers, repair facilities, and customers accurately and expeditiously. Follow company guidelines. Meet productivity goals. * For each claim, verify agreement or ...

The AGL Claims Specialist: Under the direction of the Claims Team Leader, investigates and settles ... Maintains control of claim's resolution process to minimize current exposure and future risks

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Medical Claims Quality Auditor $25/hr | Houston Heights Area | Full-Time | Contract to Hire Join a ... Understanding of dispute resolution or arbitration processes preferred * Strong attention to detail ...

The AGL Claims Specialist: Under the direction of the Claims Team Leader, investigates and settles ... Maintains control of claim's resolution process to minimize current exposure and future risks

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Claims Processor information

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How much do claims processor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims processor in Houston, TX is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.76 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.

What cities near Houston, TX are hiring for Claims Processor jobs?

Cities near Houston, TX with the most Claims Processor job openings:

Infographic showing various Claims Processor job openings in Houston, TX as of August 2026, with employment types broken down into 92% Full Time, 3% Part Time, and 5% Contract. Highlights an 74% In-person, 3% Hybrid, and 23% Remote job distribution, with an average salary of $38,068 per year, or $18.3 per hour.

Warranty Claims Specialist

Elementia

Houston, TX โ€ข On-site

$50K - $58K/yr

Full-time

Re-posted 16 days ago


Job description

Position Summary

The Warranty Claims Specialist administers product warranty claims from initial intake through resolution. The position reviews claim documentation, evaluates information against applicable warranties and installation requirements, coordinates technical review and inspections, communicates with customers and business partners, and prepares clear written recommendations and correspondence. This role reports to the Warranty Supervisor and works closely with Customer Experience, Technical Support, Sales, Operations, Supply Chain, Finance, and Legal.

Essential Responsibilities

Receive, document, acknowledge, and track residential and commercial product warranty claims.

Review claim submissions for completeness and request photographs, invoices, installation records, product information, samples, and other supporting documentation as needed.

Interpret applicable written warranties, product specifications, installation instructions, and internal procedures when evaluating claims.

Coordinate inspections, technical assessments, product sampling, and follow-up activity with internal technical personnel or approved third parties.

Analyze claim facts and prepare written claim summaries, findings, and recommendations for approval or resolution.

Resolve claims within established authority and escalate claims involving unusual facts, significant cost, litigation risk, safety issues, or policy exceptions.

Prepare clear and professional approval, settlement, replacement, request-for-information, and denial correspondence.

Communicate respectfully and consistently with homeowners, contractors, installers, distributors, dealers, sales representatives, and internal stakeholders throughout the claim process.

Maintain accurate and complete electronic claim files, status notes, financial information, aging, correspondence, and supporting documentation.

Track claim volume, cycle time, cost, root-cause themes, and recurring product or installation concerns; support reporting and process-improvement efforts.

Partner with Customer Experience, Technical Support, Sales, Operations, Supply Chain, Finance, and Legal to resolve claims and reduce avoidable customer impact.

Protect confidential customer and company information and comply with record-retention and document-management requirements.

Perform other related duties and special projects as assigned.

Required Qualifications

High school diploma or GED required; associate or bachelor's degree in business, construction, communications, or a related field preferred.

Three or more years of experience in warranty administration, claims handling, customer resolution, technical support, construction, building materials, or a related field preferred.

Ability to read and interpret written warranties, product information, installation instructions, technical documents, and business correspondence.

Strong written communication, documentation, conflict-resolution, and customer-service skills.

Ability to organize a high-volume caseload, establish priorities, meet deadlines, and follow matters through completion.

Sound judgment and the ability to evaluate information, identify inconsistencies, and recommend appropriate next steps.

Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint; experience with SAP, CRM, claims, or document-management systems is preferred.

Building-materials, construction, siding, roofing, or manufacturing experience is preferred.

Bilingual English/Spanish capability is a plus but not required.